similar to: CTI

Displaying 20 results from an estimated 3000 matches similar to: "CTI"

2006 Nov 27
5
Trunk Alcatel - Ring problem and call disconnection
Hi guys, Recentlly i did a asterisk gateway and use it with an alcatel pabx. All is working, i have only two problems. 1. When call incomming to asterisk, it forward to digium card to PABX Alcatel. The user that start the call can't hear the control tone of ring ring ring. Tha calls stay without sound until the called part answer the call. At this point, conversation follow normaly. 2. When
2005 May 23
4
CallerID, TAPI and CTI
I would like to hear stories from people using TAPI, CTI or CallerID software with Asterisk. What are you guys using, setup examples, etc. Has anybody sucessfully integrated SugarCRM with Asterisk and how did you do it. Are you running callerid software? Did you stumble into problems like using tapi and callerid software returned both the callerid and calledid? Hope you can help me out with
2005 May 25
0
CRM integration (was RE: CallerID)
Hello, We use astGUIclient, it does have server side apps that have to be installed on your Asterisk server, but it does have callerID popups that allow you to search a customizable web page when a call comes in. We are also releasing a new version of the astGUIclient app next week that is entirely web-based and easier to configure the client side. http://astguiclient.sf.net/ MATT---
2005 May 25
1
CRM integration (was RE: CallerID)
I am also very interested in CRM integration. Anything I can do to help? One thing I don't understand is how is the browser being launched on the person's PC. Or is it not launched automatically? Anyone know of a simple app running on the desktop to do this? I looked into IPSwithcBoard and it appears like it should be able to do the job, but: a) It is pretty heavy - it does a lot of
2003 Oct 24
1
CTI interface(s) for Asterisk? [REALLY LONG MESSAGE - SORRY]
Hi. I have just finished Googling the list archive for information on doing CTI with Asterisk. I never found a definitive "here's how it's done" answer, but I did see a number of postings indicating that it was at least a possibility. (For those of you who already know about CTI, please pardon the pedantic introductions to each section.) Here are my questions: [First Party
2005 May 25
2
CRM integration (was RE: CallerID)
The method we use for web popups on incoming calls in the astGUIclient client app that we are working on for release next week is to use AJAX(Javascript + XMLHTTPRequest) It works in Firefox and IE5+ and doesn't require any META refreshes. We've been using this internally for the last month and it works great. MATT--- -----Original Message----- From: Anton Krall
2007 Jul 22
2
Asterisk CTI interface to control legacy PBX
Hello, I am looking for a way to control another legacy PBX from Asterisk using a CTI interface. Are you aware of any legacy PBX CTI control card that can be controlled by Asterisk? I have an Avaya PBX with CTI interface and researching if I can connect Asterisk to this. :-) Thanks for any hints. -- - David Hajek Daktela - VoipObchod http://www.daktela.com/ http://www.voipobchod.cz/shop/
2011 Jul 04
1
Agent Login, Logout, Ready, Not Ready from the CTI application
Hi All; We know that agents can login and logout from the phone handset. But if we need the login, logout, ready and not ready to be from an application and to be integrated with the CRM, how to acheive this? Normally in Cisco and AVAYA, they use CTI integration and the CTI client (which is embded in the CRM application) will receive the the caller id or information via that CTI client. How
2005 Nov 23
0
Another CTI question
I''ve asked some CTI questions before and I have another one based on my migration progress. These are two condensed tables (the actuals being bigger): Content +-------------+ | id | | title | | description | | etc..... | +-------------+ ContentJob +--------------+ | content_id | | location | | date_expired | | etc..... | +--------------+ The above is
2010 May 22
1
OT - How to query vcard-like data for CTI app
Hi, While this question does not directly concern Asterisk, it certainly relates to CTI applications. When building CTI application, you can meet 3 data types : - LDAP data, for employee data, - SQL data, for customer or structured data, - vCards-like, for various contacts mostly stored in Email's address books. It is very common to deal with LDAP or SQL databases, from a program. I would
2013 Jul 15
1
CTI for asterisk?
Hello; Is there CTI module in asterisk with CTI client to login and logout and do ready and pause? Regards Bilal -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130714/dd86c885/attachment.htm>
2009 May 23
1
integrating CTI
Hi there, I am integrating CTI functionality to my java application and using Asterisk as PBX. I need some advices as to whether I am in the right track. ? Asterisk server is configured and working fine. ? I have a generic sip hard phone ? I have X-lite soft phone installed. To provide for CTI functionality, I am utilizing the asterisk manager API, I designed a java application that can do the
2005 May 24
1
CTI
Hi Guys! After 1 week or looking for answers about CTI and Asterisk, I havent been able to find the necessary applications to do what I want to do. Maybe you guys have more insight on this. I tried installing asttapi, and works great! Can make outbound calls from outlook, etc.. Nice work! For incoming calls.. Ive been trying software like ascendis callerid, call alert and identapop pro, but
2003 Nov 03
0
Re:Looking for CTI/IVR/CallCenter/VoIP project/task as freelance developer
Hi, As Freelance programmer/consultant I'm looking for project/task of IVR/CTI/CRM/IP-based, my skils are as following, 1 Dialogic-based CTI/IVR software programming 2 Intervoice IVR development 3 Siebel CRM integration and development 4 IBM DirectTalk and WebShpere Voice(VoiceXML,...) 5 IP-based development(VoIP,h323,sip,...) 6 Cisco
2004 Sep 24
2
CTI development
Has anyone started on CTI development?
2014 Jan 10
1
CTI
Hi people I'm just mailing to see what people are using for CTI solutions with asterisk. Aslos, has anyone managed to integrate asterisk with Salesforce? Thanks in Advance Ish -- Ishfaq Malik Department: VOIP Support Company: Packnet Limited t: +44 (0)845 004 4994 f: +44 (0)161 660 9825 e: ish at pack-net.co.uk w: http://www.pack-net.co.uk Registered Address: PACKNET LIMITED, Duplex 2,
2005 Sep 06
1
CTI and Asterisk
Hi all, i have a question: what about a CTI implementation with Asterisk. I've been looking for info in www.voip-info.org <http://www.voip-info.org/> and in google, but There are no precise informations! Thanks a lot stefano -------------- next part -------------- An HTML attachment was scrubbed... URL:
2013 Sep 11
0
CTI with MS Dynamics CRM
Hello, Though I spent a couple of hours googling over the net, I still don't have a clear picture on how to do CTI between Asterisk and MicroSoft Dynamics CRM (Online version, if that matters). The features I'm after include: - click-to-dial - screen-pop. Do you have any valuable pointer on this ? Is this simply replying on TAPI ? Regards -------------- next part -------------- An
2009 Nov 17
2
New Open Source CTI client for Asterisk
Hallo everybody, today i've released the very first (and very alpha :-) version of ABCTI, a CTI solution for Asterisk written in python, using pyGTK and py-Asterisk. It talks directly to the Manager API, so no additional software is required on the Asterisk server. You can find it on Sourceforge as http://abcti.sourceforge.net Basic functionality is already there: Originate, Transfer,
2004 May 04
5
ACD and/or CTI components for Asterisk
Is there is an open source ACD component for Asterisk? Likewise, is there an open source CTI component that will work with Asterisk? Regards, Jim O'Brien -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040504/e6ee98da/attachment.htm