Frederico Madeira
2006-Nov-27 08:19 UTC
[asterisk-users] Trunk Alcatel - Ring problem and call disconnection
Hi guys, Recentlly i did a asterisk gateway and use it with an alcatel pabx. All is working, i have only two problems. 1. When call incomming to asterisk, it forward to digium card to PABX Alcatel. The user that start the call can't hear the control tone of ring ring ring. Tha calls stay without sound until the called part answer the call. At this point, conversation follow normaly. 2. When an alcatel extension use asterisk to make a call, after some time, around 2 minutes the calls is hangup. How i can resolve this two problems ? Thanks. -- Frederico Madeira fmadeira@gmail.com www.madeira.eng.br -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20061127/44a8d517/attachment.htm
K Y Iyer
2006-Nov-27 08:31 UTC
[asterisk-users] Trunk Alcatel - Ring problem and call disconnection
Hi We have the almost exact setup - can you capture what you see on the CLI? And the setting you've made on the Alcatel side? We used the excellent document to connect our Alcatel 4400 OmniPCX - the document is perfect. You can find it on voip-info.org Maybe we can try and help Best Iyer -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Frederico Madeira Sent: Monday, November 27, 2006 8:50 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Trunk Alcatel - Ring problem and call disconnection Hi guys, Recentlly i did a asterisk gateway and use it with an alcatel pabx. All is working, i have only two problems. 1. When call incomming to asterisk, it forward to digium card to PABX Alcatel. The user that start the call can't hear the control tone of ring ring ring. Tha calls stay without sound until the called part answer the call. At this point, conversation follow normaly. 2. When an alcatel extension use asterisk to make a call, after some time, around 2 minutes the calls is hangup. How i can resolve this two problems ? Thanks. -- Frederico Madeira fmadeira@gmail.com www.madeira.eng.br
Is there any cti for asterisk ?? Where may I download it ?? Thanks in advance Hernany -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.430 / Virus Database: 268.14.17/553 - Release Date: 27/11/2006 04:00
CTI is a pretty broad term, what exactly do you need to do? Do you need to connect with another system? What features do you need? MATT--- On 11/27/06, Hernany Oliveira <hernany.ce@odontosystem.com.br> wrote:> Is there any cti for asterisk ?? > Where may I download it ?? > > Thanks in advance > > Hernany > > > -- > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.5.430 / Virus Database: 268.14.17/553 - Release Date: 27/11/2006 > 04:00 > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
I need something like Call Manager. I need to know how many agents is logged in, how many calls are on queues, transfer calls, hang up calls, reports and so on. Everything related to a Call Center operation. I have been looking for and I did not find anything. -----Mensagem original----- De: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] Em nome de Matt Florell Enviada em: segunda-feira, 27 de novembro de 2006 17:59 Para: Asterisk Users Mailing List - Non-Commercial Discussion Assunto: Re: [asterisk-users] CTI CTI is a pretty broad term, what exactly do you need to do? Do you need to connect with another system? What features do you need? MATT--- On 11/27/06, Hernany Oliveira <hernany.ce@odontosystem.com.br> wrote:> Is there any cti for asterisk ?? > Where may I download it ?? > > Thanks in advance > > Hernany > > > -- > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.5.430 / Virus Database: 268.14.17/553 - Release Date:27/11/2006> 04:00 > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >_______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.430 / Virus Database: 268.14.17/553 - Release Date: 27/11/2006 04:00 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.430 / Virus Database: 268.14.19/555 - Release Date: 27/11/2006 18:09
Have you looked at QueueMetrics? http://queuemetrics.loway.it/ There are also several call center packages for Asterisk out there that have all of the reports built into them that you want: http://www.voip-info.org/wiki/view/Predictive+dialer MATT--- On 11/28/06, Hernany Oliveira <hernany.ce@odontosystem.com.br> wrote:> I need something like Call Manager. > I need to know how many agents is logged in, how many calls are on queues, > transfer calls, hang up calls, reports and so on. > Everything related to a Call Center operation. > > I have been looking for and I did not find anything. > > > -----Mensagem original----- > De: asterisk-users-bounces@lists.digium.com > [mailto:asterisk-users-bounces@lists.digium.com] Em nome de Matt Florell > Enviada em: segunda-feira, 27 de novembro de 2006 17:59 > Para: Asterisk Users Mailing List - Non-Commercial Discussion > Assunto: Re: [asterisk-users] CTI > > CTI is a pretty broad term, what exactly do you need to do? > > Do you need to connect with another system? > > What features do you need? > > MATT--- > > On 11/27/06, Hernany Oliveira <hernany.ce@odontosystem.com.br> wrote: > > Is there any cti for asterisk ?? > > Where may I download it ?? > > > > Thanks in advance > > > > Hernany > > > > > > -- > > No virus found in this outgoing message. > > Checked by AVG Free Edition. > > Version: 7.5.430 / Virus Database: 268.14.17/553 - Release Date: > 27/11/2006 > > 04:00 > > > > > > _______________________________________________ > > --Bandwidth and Colocation provided by Easynews.com -- > > > > asterisk-users mailing list > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > -- > No virus found in this incoming message. > Checked by AVG Free Edition. > Version: 7.5.430 / Virus Database: 268.14.17/553 - Release Date: 27/11/2006 > 04:00 > > > -- > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.5.430 / Virus Database: 268.14.19/555 - Release Date: 27/11/2006 > 18:09 > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >