similar to: Setting caller-id when parking call

I have a customer who wants their receptionist to input the users' long distance PINs for the because they use each others pins. I am having trouble coming up with a way to do this because of creating a channel between the user and receptionist, dropping the channel and its variables and creating a new one for the actual long distance call. Any advice is really needed. 1. User Dials Long

I would like to setup an option in my digital receptionist that callers can select to hear a read back of their Caller ID. It would be something like, "the number you are calling from is...". I think I can reuse the festival script that is built in, but ideally this could be accomplished without using festival because Allison's voice is so much more pleasant. I'm just a few

Does anyone have any suggestions for a decent receptionists phone? Aastra? Grandstream? Something with (potentially) lots of BLFs, large(ish) screen, headset and most importantly the ability to transfer calls? I've installed five Snom 370s that seemed ideal but my client is very very unhappy as the Snom 370 can't transfer a call correctly if there's another call coming in (details

I have two contexts and there I have some sip clients and some iax clients, in the sip clients a have extentions like, 20, 21, 22, 23, etc; in the iax clients I have some extentions like 2000, 2001, 2002, 2003, etc. My extention is 2003 when I make a call the manager program show me that the extention 20 was originating the call (in red, and show my name/extention)! When I make a call to

I have a need to have the two sip phones register with the same extension (at least I think I have the need :) A client wants an incoming call to ring at the receptionists desk and also at their desk. If the receptionist is in it will be answered there and put on hold followed by a "Joe, you have a call on line 1". Is there a way to do this w/ asterisk? I've played with two

Hi All, * is working very well for us now. But I have an issue that I cannot find the answer to - enter guru's!! When our receptionist does a blind call forward I receive the Caller ID, however I do not know if the call is fresh (i.e. ringing in) or forwarded. What I would like to do is to have * prefix the CID External (so that I can tell that it is a fresh call) or Internal (to tell me

Hey, all. I've got a client who's interested in possibly using a softphone for his receptionists. While I've certainly used some softphones for single extensions, I'm not sure which one I'd suggest for a receptionist. Any favorites? Thanks, -Ken

>From discussions with the receptionist staff, this is what we need: X number of buttons for parking slots. These buttons should be lit when a call is parked there. When on a call, just pushing an unlit button will park the call. (The do not want to hit hold, transfer, etc.) Hitting Transfer and the button would most likely be OK. To pick up a call, they can push the parking slot button. The

Hi Running bristuffed 0.3.0-PRE-1f which is 1.2.1. Using *2 in features.conf for attended transfer. Works well if someone answers. But the following sequence causes issue: 1. Receptionist takes call. 2. *2 then 123 to transfer to extension 123. 3. 123 is busy or does not answer so receptionist hears 123 voicemail 4. How can receptionist reconnect to calling user - could wait for voicemail to

Hi, Quick question. With an old phone system a receptionist receiving a call has 1 button to push to transfer calls to a specific extension, with Asterisk, a receptionist would actually put the caller on hold, pick up another line, call the extension, ask if the person is available, hang up pick up the caller again and transfer. To me it's seems a long way to simply do a receptionist

Thanks for all the comments on the 3Com phones. Thankfully, there is a large number of phones out there to dig through looking for the right solution. What I have not been able to find, after spending all weekend looking, is a good solution for an attendant console. We have 2 receptionists that need to be able to view all 60+ phones (we could probably weed it down a bit if we had to,

My company for various reasons has asked that I come up with a way to have previously parked calls be re-parked in the same parking slot. I have looked at setting up asterisk so that the receptionist chooses which slot to place a call, but I think there is an easier way. That is when I came up with the idea of "Sticky Park". Here is how it would work. A call would come in and

I've been playing with Asterisk for a few weeks and it's working great. I have a question about getting multi-line receptionist phones working. I was thinking about getting one of these expansion ports: http://www.cisco.com/en/US/products/hw/phones/ps379/products_data_sheet0 9186a008008883d.html What are people using for receptionist phones that show all the extensions in

Hi List, Another dumb conversion question (I hope). I installed 10.0 and copied my 1.4 configuration files over. With a few tweaks everything works great except for 1 feature that I specifically went to 10.0 for. When I do an attended transfer, I still get the receptionists caller ID on the transferred phone instead of the incoming callerID. My assumption is that there is some

With our current pbx system, a call comes in from the PSTN to the receptionist. She then hits flash, which puts the caller on hold, calls my extension, says "so and so is on the phone for you", I say "ok put him through", she hangs up and I am connected to the caller. With asterisk@home I can it # then the extension to transfer to and it will ring there. But is there a

Hi all, At our customer site i've installed one asterisk server with 20 Grandstream GXP2000's. Firmware 1.0.1.9. When someone dials the customer, the receptionist picks up, and does an attended transfer (the 'grandstream way') to a collegue. Most of the times this goes ok, but sometimes, when the receptionist puts the call on hold, and tries te reconnect to the caller there's

We are writing a program using the manager for * for our receptionist to use once the system go live. If anyone is interested in helping us with testing please let me know. We are designing it for a touch screen monitor for her to do transfers, see whose on the phone and a few other features. Its in the development stage and has bugs. but I think its gonna be really good. If your interested

Hello everyone. I'm new to Asterisk but got some basic functionality going last night and I'm just giddy to have my own PBX ;-) Sorry if these are silly questions: My Asterisk server has the TDM22B (2 FXO, 2 FXS) interface. I have a very basic PSTN line coming in from the phone company, I tried to get the most no-frills line possible (didn't pay for caller ID, voice mail, etc.). I

Hello List, I am currently having a bit of a strange issue with a pair of asterisk servers that we recently set up. For a bit of background, this particular business has two sites in two different towns, about 10 minutes apart. They have 3 analogue PSTN lines connected to the asterisk servers at each location, via a Sangoma A200 (with HEC). They are trying to have just the one receptionist for

Hi, We don't want a digital receptionist if we can help it (too impersonal!), but is it possible for an outside caller to dial an internal extension (eg 201) after asterisk answers the call, but before someone in the incoming call ring group has answered? Thanks, Simon