asterisk users - May 2006 - Non automated call parking

>From discussions with the receptionist staff, this is what we need:
X number of buttons for parking slots.
These buttons should be lit when a call is parked there.
When on a call, just pushing an unlit button will park the call. (The do not
want to hit hold, transfer, etc.)
Hitting Transfer and the button would most likely be OK.
To pick up a call, they can push the parking slot button.
The parking slot should be a dailable extension, so that everyone else can just
dial 5401, etc to pick up the call.

I assume that there is some kind of local channel I can do this with and avoid
any of the automated parking systems like Park,
ParkandAnnounce or ValetParking, all of which have their pros and cons.

Digging through res_features.c it is hard to discern where the call really is
when parked (what kind of channel it is) so I am not
sure if it can be reproduced in dialplan.

Has anyone done manual call parking this way?


Steven
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Hi Steven -

It's not in the general release yet and it doesn't do everything you
want, but check out the metermaid patch
(http://bugs.digium.com/view.php?id=5779).

If you're interested, I also wrote a patch to do one button parking
(http://bugs.digium.com/view.php?id=6340).  You can use it now, but as
the bugs says, it will not be included in future releases as the
applicationmap part of res_features.c will eventually be fixed to do
this correctly.


- Noah



On 5/19/06, Steven <asterisk@tescogroup.com>
wrote:
>
>
> From discussions with the receptionist staff, this is what we need:
>
> X number of buttons for parking slots.
> These buttons should be lit when a call is parked there.
> When on a call, just pushing an unlit button will park the call. (The do
not
> want to hit hold, transfer, etc.)
> Hitting Transfer and the button would most likely be OK.
> To pick up a call, they can push the parking slot button.
> The parking slot should be a dailable extension, so that everyone else can
> just dial 5401, etc to pick up the call.
>
> I assume that there is some kind of local channel I can do this with and
> avoid any of the automated parking systems like Park,
> ParkandAnnounce or ValetParking, all of which have their pros and cons.
>
> Digging through res_features.c it is hard to discern where the call really
> is when parked (what kind of channel it is) so I am not
> sure if it can be reproduced in dialplan.
>
> Has anyone done manual call parking this way?
>
>
> Steven
>
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