similar to: queue always hangs up/skip the next agent after ringing a agent -- help!!!

Hi, I have 2 systems (A and B). I have an 800 number... when someone calls the 800 number it goes: IAX2-->A---IAX---B--->SIP PHONE However.. if the user calling the 800 number is a SIP user that is registered to A it goes: SIP--->A---IAX---B--->SIP PHONE This is the problem... when a call comes in from the IAX2 800 provider, things work fine... however if a SIP user registered to

Hello, I think Device State for Agents don't work correctly My configuration: agents.conf [general] [agent](!) autologoff=15 ackcall=no acceptdtmf=# wrapuptime=5000 musiconhold=default recordagentcalls=no custom_beep=beep [2000](agent) fullname=Fulano [2001](agent) fullname=Zutano [2002](agent) fullname=Mengano queue.conf (Agents Related) member => Agent/2000 member =>

Hi, I have the same problem with the queue configuration When I receive 2 calls only 1 phone ring even if more agent's phone are free. The second call will go to an other agent only if the first call is pickup. Somebody have a solution ? This is my config file : Queue.conf [general] ; ; Global settings for call queues ; ; Persistent Members ; Store each dynamic agent in each queue

Can anyone confirm that the feature listed below works? I'm using AgentCallbackLogin and it never seems to log the agent off if they don't answer. /etc/asterisk/agents.conf ; Define autologoff times if appropriate. This is how long ; the phone has to ring with no answer before the agent is ; automatically logged off (in seconds) ; autologoff=15 -- Go to

hello there: did some one compiled shadydial with asterisk on gentoo successfully, if some one plz help me I am getting compilation errors during asterisk compilation after replacing the files provided with shadydial thank you here is my log, please help gcc -pipe -I=/usr/local/pgsql/include -pipe -Wall -Wstrict-prototypes -Wmissing

sorry, was only for users list... Hi Kevin, Hi list, you are right, acting now is not needed, when callbacklogin will be removed anywhere in future... But thinking how to realice alternatives can't be so wrong. Callbacklogin gives a very simple way to use more queues for one agent, which only has to logon to only one system. No need to make dbs or tables for saving, where the agent has to be

I use a single queue for all incoming calls, and different people login at different times to handle the calls, however, quite often, people forget to logout again (incl me). This causes problems because eventually everyone has gone home, and people end up sitting in the queue in-definitely... I use this in extensions.conf exten => 691,1,AddQueueMember(queue,${CHANNEL}) So, how can I have

O -fPIC -c -o chan_agent.o chan_agent.c chan_agent.c: In function `login_exec': chan_agent.c:595: parse error before '<<' token chan_agent.c:602: parse error before '>>' token make[1]: *** [chan_agent.o] Error 1 make[1]: Leaving directory `/usr/src/asterisk/channels'

I too am having this problem reported by Frank Hoonhout. Asterisk runs fine for a few minutes and then stops accepting new calls. (I have a standalone server with SIP phones and I'm not doing any external registration). Asterisk CVS-04/07/03-09:28:50 0x420e0037 in poll () from /lib/i686/libc.so.6 (gdb) info threads 16 Thread 14351 (LWP 7258) 0x420e187e in select () from

chan_agent.c: In function `login_exec': chan_agent.c:595: parse error before '<<' token chan_agent.c:602: parse error before '>>' token make[1]: *** [chan_agent.o] Error 1 make[1]: Leaving directory `/usr/src/asterisk/channels' make: *** [subdirs] Error 1

after recompilling asterisk (trunk-r75109) after system (mandriva cooker) update (new glibc 2.6, gcc 4.2.1), sound starts very choppy, when codec translation is performed, if translation isn't needed, it sounds OK any idea? until update, everything worked fine. I'm using ztdummy as clock source. during compile, I got lot of errors... ael_main.c: In function ?ast_context_add_ignorepat2?:

Greetings. Attempting to connect Asterisk to LDAP database using res_config_ldap module. While trying to register sip client (Ekiga softphone), according to slapd.log, asterisk connects to LDAP server, asks for some attributes to modify (they do exist, and asterisk user has all permissions to do that, etc). And then asterisk application just crashes. Without ldap (using just static users'

First of all I would like to thank Mark for getting roundrobin to go roundrobin. Good job. Now we have some options here for leastrecent and fewestcalls strategy. It needs some work on the logic and Mark recommend that I ask the list and get some input before he makes any changes to it. fewestcalls from what I have seen would always ring the agent with the fewestcalls first then go into

Hi, am building the latest version of Asterisk (1.4.13) on a self-build Linux host (based on LFS-6.3). Version 1.4.12 built installed and worked fine. Last night I upgraded the kernel to 2.6.23 and rebuilt the zaptel driver package 1.4.5.1 against it. That seemed to build and install O.K. too. I dl'd the 1.4.13 source tarball and tried to build that: ./configure ran O.k. 'make

Hi list, Using Asterisk 1.2.10 I am getting seriously confused by Queues and Agents. So far I configured my queue and agents, had my agents login using agentcallback. Call enters queue agent gets a call, if agent doesn't answer after 20 seconds a flag is set in AstDB (thanks to: Leo Ann Boon), call is returned to queue and the cycle continues. If the same agent doesn't

Dear ALL, Any clues or tips for the following gdb messages. [root@localhost asterisk]# uname -a Linux localhost 2.4.22-1.2115.nptlsmp #1 SMP Wed Oct 29 15:30:09 EST 2003 i686 i686 i386 GNU/Linux localhost*CLI> show version Asterisk CVS-HEAD-09/22/04-11:19:09 built by root@localhost on a i686 running Linux [root@localhost asterisk]# gdb asterisk core.13089 GNU gdb Red Hat Linux

Hi all, Have been experimenting with agents and queues instead of placing calls direct to a user's phone extension, but I've run into problems with calls to both the agent and the extension which creates a zombie and double records calls abandoned etc. We're using a unique queue for each agent (only a handful of users) to try and get some agent/queue information to see what the

I was wanting to use the new MuxMon application to record calls - it seems to be a "nicer" way of recording than the Monitor application. However, there is a slight issue with agents - we use the recordcalls option in agents.conf to record inbound agent calls - and I believe from looking at the source code that is uses the monitor application. Is there any way to get chan_agent to

I am beating my head against a problem where queue calls offered by Agent channel to a SIP UA cannot be REFER transferred if the target UA/extension hasn't accepted the call. If the members of the queue are SIP channels, this is not a problem. I suspect chan_agent isn't flagging the bridge from Zap/n -> SIP/n properly, or this is by design. The following line is what is spoken before

Another quick question (Spending the day trying to get this project sorted and tucked away) If I am dynamically adding queue members, they will not abide to settings within agents.conf will they? Ie. I need the equivalent of Autologoff however want my agents to receive calls when someone joins the queue, not have to sit on hold all day. I see AgentCallbackLogin has finally been removed. Has