similar to: [Asterisk-Dev] Flash Operator Panel

On 6/4/07, Jordan Novak <jnovak@logisticshealth.com> wrote: > I am having a difficult time with the transition from agentcallback login... > Here are a few of the isssues, I am logging in using chan_ local > ie:local/8000 as the extension I'm not sure if this will solve any of your problems or not, but I've found it's often necessary to use the "/n" on the

I am having a difficult time with the transition from agentcallback login... Here are a few of the isssues, I am logging in using chan_ local ie:local/8000 as the extension Call Detail records no longer show agent/xxxx as the dstchannel show agents no longer shows the channels state show queues does not show the member Can anybody help? I have a ton of time invested in applications I developed

I love the added apps installed with trixbox, ARI, Web-Meetme, FOP, and Reports are great. FreePBX on the other hand, is nearly impossible to do everything with. Trying to edit the configs manually proves impossible due to the excessive use of includes and macros. It is kind of like watching someone try to bite their own ear off. Has anybody tried to wipe all the configs clean and program the

Greetings to all. I am currently implementing call queues for a customer and have come across several "problems". The customer is an airline representative, and will be using call queues for different airline reservations. The customer requires that any agent be able to login to any number of queues. This means that queue members have to be dynamic, not using "member =>

Hi, Is it possible to turn off the request for a security code when transferring in FOP (Flash Operator Panel)? If not can the security code be set to use the SIP or voicemail passwords? I know there is a forum for FOP but no one seems to be answering there... so I thought I would see if anyone here might have experience with FOP. Thanks

I have had a lot of complaints about the time it takes to setup a call. I have timed it and it is almost five seconds before it even starts ringing. The SIP device sends the request almost instantly but the channel is taking a long time to pickup and dial. It wouldn't be so bad but they hear nothing. I would like to provide ringback before the zaptel actually starts ringing the channel. Has

I have compiled zaptel on Mandrake following everything I have always done on Fedora. It is 2.6 udev so... I had to modify the 01-devfs.rules Make linux26 Make Make install... Everything appears to compile correctly but it says module not found when doing "modprobe zaptel" Is this a rights issue? Jordan Novak -------------- next part -------------- An HTML attachment was

Hi list, Using Asterisk 1.2.10 I am getting seriously confused by Queues and Agents. So far I configured my queue and agents, had my agents login using agentcallback. Call enters queue agent gets a call, if agent doesn't answer after 20 seconds a flag is set in AstDB (thanks to: Leo Ann Boon), call is returned to queue and the cycle continues. If the same agent doesn't

I have a simple 4 person ACD queue using the AgentCallback function. No matter what strategy I use, anytime someone calls into the queue asterisk dials the agents in the order that they are listed in the agents.conf file. This doesn't seem right to me, or am I wrong.

I am using Asterisk to send Voicemail out as Email. I am running into a problem I believe to be caused by the exchange server requiring SMTP authentication. I cannot get the sys admin's to turn it off. Does anyone know enough about sendmail to help me. I am assuming that the default mail client is sendmail. It will also send to other non-SMTP authenticated servers. Your help is much

https://bugs.freedesktop.org/show_bug.cgi?id=107325 Bug ID: 107325 Summary: Reported temperature of nvidia card with nouveau driver is wrong Product: xorg Version: unspecified Hardware: x86-64 (AMD64) OS: Linux (All) Status: NEW Severity: normal Priority: medium

I have installed asterisk on numerous servers. Every install was done on Fedora and (White box Linux). I now have zap channels in one of the boxes (T-1). No matter what type of channel I call on (sip or zap) I get some really strange artifacts in the sound, almost like a skip in the playback. It seems to always be in about the same place in the recording. Usually in the beginning of playback. For

I am looking for completly wireless desktop phones. Until I realized we needed wireless i was going to use polycom soundpoint 501's. Any suggestions on a comparable wireless phone? -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070328/88e22671/attachment.htm

I am looking at some directions on how to install and it is asking me to edit defines.php, it states that the file should be located in the source directory, but I can't seem to find it anywhere on my machine. Anyone been thru this? Jordan Novak Communications Technician -------------- next part -------------- An HTML attachment was scrubbed... URL:

We are using an Asterisk box to do conferencing right now. I have had about sixteen active lines in conference and the quality was acceptable. We now have a need for 50 people to conference at one time. Does anyone have enough experience doing this to give me some pointers. Will it even be reasonable to try this? Is the mixing done on the the hardware, I plan on using a quad span t-1 card from

I am wondering how many and how often manager connections can be setup and torn down reasonably. here is the scenerio... I have 10 to 20 agents on two queues one with priority over the other I changed this the day before I also implemented a php program that runs every 8 seconds on an automatic refresh It establishes a connection to asterisk and runs a mysql query to update the database

Hi, my situation is: incoming call goes into the queue and is picked up by callback agent. The agent then wants to transfer the call to another device (another SIP phone). But 'transfer' button doesn't work and '#' button attempts to start channel monitor. Tried with both Queue(testq) and Queue(testq,tT). Is it meant as a feature that agents won't transfer calls at

Looking for a good web app that will show agents that are login to queue. I tried the operator panel but I'm unable to get the LED to change color per the doco I have.. It works well for everything else but no luck on the agent part..

I am not getting any caller Id with my standard T-1. Is a standard "T" capable of sending callerid? I don't want to spend time troubleshooting my PBX if Asterisk can't send it down that type of trunk. Jordan -------------- next part -------------- An HTML attachment was scrubbed... URL:

Greetings all, We are settng up a fair sized call center on Asterisk, but we are having some issues with our agents not knowing if they have logged in and logged out. Prior to beginning our migration to VoIP the agents logged into our nortel phones and confirmation was displayed on the phone. My question is has anyone out there done anything from Asterisk that can change the display on