Displaying 20 results from an estimated 500 matches similar to: "manager API / weird queue"
2005 Jan 09
5
Little confused about Caller ID
OK here it goes..
Caller ID is two parts or actually three:
Part 1 Number only
Part 2 Number + Name
Part 3 Whole lotta stuff (also known as ADSI)
Here is the US, I cannot speak for other countries.
When party A places a call to Party B. Party A's Telco picks up the
number, either from a table on the switch or passed from the PRI from
Party A. Then on the far side (Party B's Telco)
2006 Feb 15
0
queue_log analysis
Hi,
I am running a call center based on Asterisk and building some statistics based on the queue_log file.
I have some doubts about it that maybe you could help (actually, maybe these doubts are suggestions for enhancements!):
1st Scenario - Agent receives the call, and puts it on parking for somebody else to pick it up.
Parking # 7000 (for attender transfer)
2006 Jun 15
0
ACD Distributed Scenario....
We need to make sure that all queue applications run on the correct system that the user agents that own the queue application are registered to. So when a server fails and the user agents register with their secondary server (which will always be configured to be the same server for those related agents) the queue application is running on that server and routed to correctly by it's peers.
2008 Jan 13
2
Question about queues and the definition and agents
Paul wrote
>
>;Pause/unpause Queue
>exten => 424,1,PauseQueueMember(|SIP/${CALLERID(num)})
>exten => 424,2,Playback(unavailable)
>exten => 424,3,Hangup
>exten => 425,1,UnPauseQueueMember(|SIP/${CALLERID(num)})
>exten => 425,2,Playback(available)
>exten => 425,3,Hangup
>
Following your suggestion and a number of postings and articles I have
2008 Nov 28
1
Priority between calls from different queues
Hi!
I want to know the way that calls are answer in this case...
I have queue1 and queue2, one agent that receive call from both queues.
queue1 <- call1
queue1 <- call2
queue2 <- call3
queue2 <- call4
In my test the agent answer calls in this order: call1,call3,call2 and
call4.
I think this must be in this order call1,call2, call3, call4 like a big
FIFO.
Its ok this behavior?
Could
2005 May 12
0
HTB and IPv6
Hi,
I''m trying to use HTB for IPv6 packets. In the LARTC archive I found a
thread on this issue where a solution was described. The idea is to mark
a user-defined chain then use the fwmark for filtering. However my
attempt wasn''t successful. I''m thinking of trying my luck with the u32
filter. This is what I did, any comment is greatly appreciated. Thank
you all.
tc
2010 Dec 20
1
Maildir and Solaris UFS acls
I have a centrally located shared imap folder location. We have several
maildir folders with different file system permissions. They are for
several groups of people who are loosely related for support purposes.
All mail gets delivered to queue1 just fine. The files are group
writable by group1. Some of the mail gets moved via imap to queue2.
Queue2's maildir tree is configured with
2012 Feb 10
0
distributed queue information over several Asterisk nodes
Is it possible to distribute QUEUE information among several Asterisk nodes in a "multimaster" or "load balancing" setup?
I haven't tried this yet but if one uses realtime with a clustered multimaster database and the queue agents/members are fixed SIP channels (eg. SIP/100) then I guess that the Queue app will be able to contact the member no matter to which Asterisk node
2007 Feb 16
0
How to configure Asterisk queue with Vonage account?
In http://www.voip-info.org/wiki-Asterisk+agents as followings, what
type of channel of 28 and 29 is?
agents.conf
[agents]
agent => 1001,4321,Wayne Kerr
queues.conf
[queue1]
member => Agent/1001
extensions.conf
exten => 28,1,AgentLogin(1001)
exten => 29,1,Queue(queue1)
I use the following in extension.conf with Vonage softphone account, it
works well to call
2005 Jan 09
5
telemarketing application
Hi,
I have the following requirements I'd like to implement with asterisk:
1. Asterisk notifies interested PC's on the network that there's an
incoming call so that the telemarketing app can bring up the customer
automagically
2. If a telemarketer makes a call and the customer isn't there and they
arrange a callback, the callback is diverted to the originating
telemarketers phone
2011 May 19
2
Agent (Invalid) has taken no calls yet
How to get rid on following.. why its Invalid ?
holler*CLI> queue show queue1
queue1 has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 0s
Members:
Agent/7201 (Invalid) has taken no calls yet
Agent/7202 (Invalid) has taken no calls yet
No Callers
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An HTML
2006 Jun 15
5
DUNDi Not Able to HandleComplexFailoverSituations
> -----Original Message-----
> From: Watkins, Bradley [mailto:Bradley.Watkins@compuware.com]
> Sent: Thursday, June 15, 2006 10:36 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: RE: [Asterisk-Users] DUNDi Not Able to
> HandleComplexFailoverSituations
>
>
> Is it possible for you to explain in more detail the
> situation involved.
2006 Dec 28
1
Re: Asterisk Queues
Hi,
Well, in our case, it seems that the issue was being caused by
announcements. That is, someone in QUEUE1 would be waiting 15
minutes.. and QUEUE2 would be waiting 5 minutes. The person in
QUEUE1 would be listening to 'we're sorry you are holding so long, if
you'd like to leave a message, press 1 now.. otherwise continue to
hold'... and while they were listening to that an
2004 Jul 15
1
Call Queues help
I've got the call cuing all setup and working, but im trying to get the
Callswaiting,you are caller #, etc, and its not working.
I have the following inthere as stated:
queue-youarenext = "queue-youarenext" ("You are now first in line.")
queue-thereare = "queue-thereare" ("There are")
queue-callswaiting = "queue-callswaiting" ("calls
2014 May 25
1
traffic distribution not happening in centos 6.5
Hi,
I am experimenting with libnetfilter_queue. libnetfilter_queue is a
userspace library providing an API to packets that have been queued by
the kernel packet filter.
I am using sample code(nfqnl_test.c) available on netfilter.org. I
have generated two binaries (queue0 and queue1) using that
nfqnl_test.c sample code.
These binaries are working as per expected behaviour in case of Centos
6.2
2007 May 16
2
Asterisk Queue Problem - Automatic Call Distribution
Hi all,
I am seeing a strange problem with Asterisk queue. I am not sure if it's my
configuration which is wrong or there's something with Asterisk.
I am using Asterisk 1.4.2 and i have a queue with one MGCP member. When i
tried to call the extension number directing to the queue, the MGCP phone is
not ringing. However, it is fine to call the MGCP phone directly. The
strange thing is
2004 Jul 28
2
Music On Hold - not working for me...
Hi all,
I'm trying to make some simple MOH (Music On Hold) working. So far I've failed
miserably - so I turn here for help.
Basically I've been using the wiki and all the sample confs I could from there
and via google.
The queue system seems to work fine with my limited setup. Just 2 IAX2 clients
where I keep Client B busy (by making it listen to mp3 via ext. 777) but logged
into
2010 Aug 04
0
Queue to queue transfer error
Hi all,
I have problem when i transfer call from one queue extension to other queue
extension.
*Scenario
*some one call to DID 8833383932 which is assigned to queue1 and pickedup
by extension1 of queue1, Now extension1 transfer call to queue2's
exntesion2, extension2 picked up the call but no voice and caller only hear
queue2 greetings but after picking up by extension2 then no voice.
2004 Sep 13
0
Agentlogin incorrect
Followed; http://www.voip-info.org/wiki-Asterisk+Agents
agents.conf
[agents]
agent => 1001,4321,Ben Dover
queues.conf
[queue1]
member => Agent/1001
extensions.conf
exten => 28,1,AgentLogin(1001)
exten => 29,1,Queue(queue1)
But when I call number 28, I get:
"Please enter your password followed by the pound key"..
but when I enter the the password, 4321,
2008 Jan 13
0
Soundcard necessary on an asterisk server to get output of playback()?? -> Next step
Tzafrir Cohen wrote:
> > The agent picks up the phone but neither the agent nor the caller >
> > here anything.
>So please provide a more complte trace and a the relevant partt of your
>dialplan.
>
Here is the relevant part of the dialplan:
[local]
exten => 98,1,Dial(SIP/sguenther,20,tr)
exten => 98,2,VoiceMail(98|u)
exten => 98,3,hangup
exten =>