similar to: Asterisk ACD

I'm having a few issues with firewalld on a CentOS 7 install, in particular when using systemctl to start/check the status of the daemon: Checking the firewalld daemon status ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ # systemctl status firewalld firewalld.service - firewalld - dynamic firewall daemon Loaded: loaded (/usr/lib/systemd/system/firewalld.service; enabled) Active: failed

Hi, I am trying to find out the scale efficiency and optimal scale of banks by stochastic frontier analysis given the panel data of bank. I am free to choose any model of stochastic frontier analysis. The only approach I know to work with R is to estimate a translog production function by sfa or other related function in frontier package, and then use the Ray 1998 formula to find the scale

Hellow, i need the following requirements with asterisk : 1) Can ACD (Automatic Call Distribution) service work with asterisk, and how to set up ACD in asterisk ? 2) How call barging can set up in asterisk ? 3) How call recording can set up in asterisk? Thanks mahboob System Engr SSL -------------- next part -------------- An HTML attachment was scrubbed... URL:

Good Day again list, Encountered another problem in the ACD queue... If I use the ADDQueueMember to dynamically add members as foolows, exten => 403,1,AddQueueMember(techsupport|SIP/${CALLERIDNUM}) lets assume I called extension 403 from my extension 2204. then a caller (extension 2203) enters into the techsupport queue I am able to receive the support call on my phone (extension 2204

Can anyone point me in the right direction of info regarding ACD methods available in Asterisk. As far as I can see there are time based ring strategies available but I cannot find any info regarding skills based routing or queue priorities. Also do the current time based ring strategies work globally. What I mean by this is if an agent is a member of more than one queue then would the ACD

I have a couple of real quick questions for ya'll. I am trying to setup * in a test scenario to emulate my company's 20 agent ACD. 1) First, I am curious if anyone has any configs that they can throw up on the wiki or just send via e-mail. I have a bit of it pieced together and am able to make some very basic queued calls, but I am sure that there are much smarter people out there

Good day, Our installation needs a robust ACD application (as I'm sure others do) that can be dynamically reconfigured (if possible) maybe by a MySQL database. I have looked at Bill Heckel's ACD work and Andreas Otto's DynExtendb as well as James Sharp's ACD. None of these seem to be quite finished. Is there a chance a unified (* blessed) ACD application can be put

Hello Sir, I have few clarifications as we are planning to work with asterisk. If you don't mind, please clarify the following:- Q1. Do Asterisk support ACD functionality? If Yes, can you give information on how to configure or work with ACD (and it's usage). Q2. From the list of features listed in www.asterisk.org , I see "Predictive dialler" is listed

Is there any program Asterisk users use to calculate ASR and ACD ?? Thanks for any comments. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090910/af1f9656/attachment.htm

Is there is an open source ACD component for Asterisk? Likewise, is there an open source CTI component that will work with Asterisk? Regards, Jim O'Brien -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20040504/e6ee98da/attachment.htm

Hi all, I have a need where ACD ringall and ACD roundrobin ring strategies will be combined. Basically, ring every agent in a specified order, but whenever it times out and goes to the next agent, I still need the previous agent(s) to continue to ring. I would like to develop this extension myself as a contribution to the asterisk community. In doing this, where should I start? I've

Hi all- I have a customer with a Rockwell Spectrum ACD. They wish to connect to an asterisk system using euro-ISDN circuits, and asked me if asterisk supports a feature that they call "Take back and Transfer". This feature allows an IVR (asterisk in this case) to handle a call and then blind-transfer it back through the ACD to another extension- freeing up the asterisk channel.

Is there a ready add-on to asterisk that will display the ACD/ASR per channel, source & destination? Thanks. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20091014/48076c6b/attachment.htm

Hello, I have three queues (F1,F2,F3) with default queue weight and three agents (A1,A2,A2) with default agent penalty. If the three agents are busy and tt same time a caller (C1) enter in the queue F1, and after 20 seconds a second caller (C2) enter in the queue F2. So, few seconds later, the agent (A1) state comes to availabe. In this case the asterisk deliveries the caller (C2) to agent (A1),

Hello everyone, Is it possible to perform "Autoregressive Conditional Duration" (ACD) in R? I'm a graduate student at U of Oregon and want to use ACD in my research project. Please advise. Best, Yuki

Hi ! i'm a new user, and we are planning to use asterisk mostly as a basic ACD. What we would like is basically getting the list of all waiting calls in asterisk, and then display it on our staff homebrew app, for them to choose which call to take. Basically the list should display the caller's number, the time he was waiting and such. Is there any way to grab the waiting list and

Hello, I want to safely delegate ACD edition to a system administrator who has no knowledge of Linux nor Asterisk. More precisely, I want him to be able to edit and change menus such as : "Type 1 for management; 2 for support; 3 for sales department". I could teach this administrator what Asterisk config files are but I'm wondering if any GUI exists for such task (editing a vocal

Hi - I'm wondering if there is any existing package in R that facilitates ACD (Autoregressive Conditional Duration) model. I googled. Apparently there were packages dynamo and fACD. However, they do not seem to be on any CRAN. I am wondering if anyone could point me to an existing package (if any). Thank you. -r

Has anybody got the polycom acd function to work? I have the following setup: Debian 3.1 - 2.6.8 linux zlib-1.1.4 libpri-1.2.3 zaptel- 1.2.6 Asterisk - the bweschke/polycom_acd_funtions branch version - I get one error when doing a make install about needing a newer version of libpri and zaptel, I got the above versions from asterisk.org, are there newer version anywhere else? In the sip.conf

Hi Everyone, I am in search of a reliable open source tool for the real time monitoring of ASR & ACD, so any help or suggestions will be highly appreciated. Regards, Faisal Rehman -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20111020/d283a5af/attachment-0001.htm>