search for: zapbarg

Anyone successfully implemented a solution for allowing ZapBarge call monitoring only for a specific group of agents calls? The issue I see is that the feature only works on zap channels, and all of the agents (in many cases) are IP phones. Allowing ZapBarge and ZapScan on the TDM PSTN (t100p) interface has privacy issues for senior managers, but would allow...

I have a couple of questions on the zapbarge: 1) zapbarge asks for a channel - how would a manager know what channel to enter ? Is there any way of being able to enter an extension number instead ? I know that you can get the information from the manager interface, but I wouldn't want to give my users access to this, or have to install...

...abled, two configured as pri_cpe and two as pri_net, the asterisk is sitting between our ISDN (UK BT EuroISDN30) and our phone system. We have 200 DDI numbers on the ISDN's and I need to give one of our clients dial-in access to be able to monitor calls we handle on their behalf. I've got ZapBarge working but I need to restrict the client access to calls on their unique DDI only. Unfortunately, of course at any moment in time a call on their DDI could be on any channel so I can't restrict it by channel and our agents are multi-skilled so can't restrict by agent. I need to be able...

I've got a couple of different situations where I'd like to do something like zapbarge into a specific channel but I'd like to be able to actually talk to the party or parties on the channels, not just listen like w/ zapbarge. There are two scenarios I can think of right now where it'd be very handy. a) when the outside line is ringing and Asterisk is waiting to ans...

Am trying to monitor and record an in-process phone call using a remote computer and the Asterisk Manager API. Have something that is working, but the call recording volume is to low to be usable. dialplan exten => 8159,1,ZapBarge(Zap/1) remote application with Asterisk Manager API $telnet->print("Action: Originate\nChannel: Local/8159\@default\nApplication: ChanSpy\nData: |q\nPriority: 1\n\n"); $telnet->waitfor('/Response: Success/'); # get all the local channels and look for th...

I was ZapBarging an extension the other day (sorry, CVS Head as of last week) and "forgot" to put down the phone when the conversation ended. To my consternation, I then started to listen to a totally different conversation - I think that the zap channel got re-used. Is there any way to force the zap...

Hi I have looked through the wiki and search the mailing list, but I cannot find a way to intrude on a call, can asterisk do this feature? if so how? Thanks for your help Robb

...I'm pulling my hair out on this situation and would welcome some advice: I'm using the AMI Manager to Originate calls onto 2 E&M wink T1 circuits via a T4XXP card from Digium. Everything works fine for about 600(+/- 50) calls then the Manager is suddenly unable to launch calls. Using ZapBarge to listen to the channels themselves you can hear the dtmf digits being dialed, but then either there is dialtone (again), or a fast busy signal. I've also noticed(via ZapBarge) that before the T1 seizure that the call launched will immediately go to an automated message claiming that not eno...

Hello, You can use ZapBarge as an extension in your dialplan to listen in on conversations going on in Zap channels(Zaptel device channels) As for recording you can use the Manager interface command StartMonitor to start recording of a Zap channel and StopMonitor to stop it. Zap channels are pretty much the only ones rig...

is it possible only monitoring call between phone A and B from phone C? -- turby@seznam.cz

Sorry that got accidentally sent incompleted, here's the full post: OK, here is the long drawn out description of how I am using Zap Barge and Monitor: Zapbarge(listen in on live calls): Very simple actually I just added this to my dial plan(extensions.conf): ; barge monitoring extension exten => 8159,1,ZapBarge exten => 8159,2,Hangup Then when you dial 8159 on a phone you get asked which line you want to listen in on, for Zap/1-1...

Hi All Can anybody help me for dial plan to barge or Spy(ExtenSpy) specificor selective extemsions among 20 extension in my office. lets say my office extension range is 301-320 & i want to barge only 3 extension say 320, 302,314. is this possible to barge specific extension? . Plz help me for this.I am using Asterisk 1.4.9 & SIP channels. Regards Amit -------------- next

Hello, I've search through all of the lists and cannot find any descriptions of live monitoring (monitoring a phone call going on between an extension and a zaptel channel live from another extension while the monitoring phone is muted). I am aware of the monitor function which is actually a call recorder, but I'm looking for live monitoring from a muted extension. is this easily

Hey folks -- Some of you had asked about getting my modification to ZapBarge that lets you monitor active Zap channels, scanning through them with the # key. I had posted a version a few days ago that was pretty crude; it didn't check to see which channels were active and assumed you had 23. I've finished a new version that checks to see what channels are actua...

I'm thinking about doing a project using asterisk that would let someone call in and save the audio to a wav file. I know it can be done using Record() or zapbarge. However, I'd like to be able to do some more complicated/interactive things such as: 1. record some audio 2. play it back 3. pause the playback in the middle 4. start recording again in the middle where I had paused it 5. skip forward or back x number of seconds within the recording 6. may...

Hi all, I've problems sending the "#" key to the asterisk server extensions, for example to login agents, I can do it fine with grandstream or cisco phones, but I can't do it with cisco ata 186 connected phones or X-lite softphones... I tried with login agents, zapbarge, authenticate , etc... Thank you in advance... -- ------------------------------------------------------------------------ Javier Rubio Xinet Solutions Av. Paseo de las Americas 2403-G, Col. Contry La Silla CP. 65137 Tel. 5x8 Directo (81) 81.03.00.92 - Tel. 7x24 (81) 81.28.42.57 jarubio@xinet.c...

Folks, What is the canonical way of joining an in-progress Zap channel call? I already make use of the ZapBarge command to monitor calls in progress, but also want the ability to join a call in case I have an important message to pass along to one of the parties. It seems that the basic functionality is already in place (via the MeetMe conference bridge), but I'd like a command which I can invoke in t...

Hi Folks, I've been searching for an specific feature on asterisk and I found an e-mail from "John Todd" asking for the same thing. http://lists.digium.com/pipermail/asterisk-users/2004-May/045882.html To be able to listen (zapbarge, zapscan or chanspy) an specific channel and can talk to one side (the operator). That feature is very usefull in call centers in Brazil so if you want to use Asterisk as a Call Center PBX you have to support it. John Todd post it in May 2004 so perhaps now (Jan 2006) it's possible or there i...

With the deafening silence from my previous questions, I feel seriously alone in the desire to have ChanSpy available. I want to be able to perform a "ZapBarge" on an Agents conversation, and ChanSpy was the answer to my prayers. Bug #2379 (http://bugs.digium.com/bug_view_page.php?bug_id=0002379) was closed "bkw918 10-27-04 17:06 Closed pending new changes in cvs-head." These changes do not seem to be in CVS-HEAD as of today. Do I nee...

I've set up asterisk with my X100P as a home answering machine. Works great so far - answers the phone after 20 seconds, runs the phone tree, emails voicemail, etc. However, the one feature traditional answering machines have that I haven't been able to figure out is how to listen in on the call. Ideally I could just route through Console/dsp and hear it on my speakers. I've tried