Sorry that got accidentally sent incompleted, here's the full post:
OK, here is the long drawn out description of how I am using Zap Barge and
Monitor:
Zapbarge(listen in on live calls):
Very simple actually I just added this to my dial plan(extensions.conf):
; barge monitoring extension
exten => 8159,1,ZapBarge
exten => 8159,2,Hangup
Then when you dial 8159 on a phone you get asked which line you want to
listen in on, for Zap/1-1 you would press 1#, for Zap/25-1 you would press
25#
and that leads into the next phase, the recording of calls and also how
people know who is on which channel so they can record/Barge.
Monitor(and other manager functions)
This is much more complex than Barge, for this solution I decided to write a
couple server programs and a perl/TK client that can run on a Linux or Win32
desktop.
First the server side of things:
- created a constantly run perl script that telnets into the Manager
interface of Asterisk and gets the "show channels" output every 333
milliseconds, it then queries a database to see which "phone extension to
Zap channel" are not in it already and inserts them as well as deleting
channels that are no longer active. I chose to do it this way because it can
scale easily without affecting the Asterisk server at all.
- created a cron job perl script that runs every 5 minutes to take the
recording files, merge them with soxmix and copy them to a universal storage
location so they can be easily retrieved
Now the Client side:
- created a perl/TK program that woudl pull the current live calls
information from the database every second using Net::MySQL and displays
them in listboxes(so you can see which person is on which Zap channel), when
the person whose phone you have selected is on a phone call, the recording
button is enabled and you can start recording. Recording is accomplished by
the program telnetting into the Asterisk Manager and sending the Monitor
command for the specific channel, and Stopping recording is done similarly
with the StopMonitor command. I also created the ability to Originate calls
through this interface. I eventually plan on adding a recently called
Browsebox to initiate calls and a few other Manager commands like transfers
and moving calls into meetme rooms. I chose Perl/TK because it is very fast
and easy to develop in and is cross platform because we have an equal number
of Win32 machines and linux machines in our office.
If you have any other specific questions please let me know.
MATT---
-----Original Message-----
From: David Gomillion [mailto:dgomillion@eyecarenow.com]
Sent: Thursday, November 06, 2003 10:56 AM
To: 'mattf'
Subject: RE: [Asterisk-Users] recording calls
I think I am keenly interested in this. Let me make sure I have this
correct first, though.
You are able to monitor which lines are in use and record calls that are in
progress (assuming they come in via a Zap channel)?
If this is correct, I would like to know how you did it. To be honest, I am
not familiar with the Manager interface. I have been looking at Asterisk
for about a month now, have a test system in place, and have mostly been
playing.
If you could help me with this, I would be very interested!
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of mattf
Sent: Wednesday, November 05, 2003 5:15 PM
To: 'asterisk-users@lists.digium.com'
Subject: RE: [Asterisk-Users] recording calls
Hello,
You can use ZapBarge as an extension in your dialplan to listen in on
conversations going on in Zap channels(Zaptel device channels)
As for recording you can use the Manager interface command StartMonitor to
start recording of a Zap channel and StopMonitor to stop it.
Zap channels are pretty much the only ones right now that you can directly
monitor and record through Asterisk.
If these sound like they'll work for you, you can lookup the specifics
online or ask me and I'll try to do a brief overview of them. We are using
the Asterisk Manager functions together with a Perl/TK phone command program
to show people on our phone system who is on the phone and to record and
originate phone calls. It works rather well and uses the manager interface
to Asterisk.
MATT---
-----Original Message-----
From: Todd Wallace [mailto:twallace_list@touchstonetel.com]
Sent: Wednesday, November 05, 2003 4:58 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] recording calls
Is there a way or an "Open Source" product that allows you to record
and/or
monitor calls in progress?
Todd Wallace
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20031106/f47016c5/attachment.htm
mattf wrote:> Sorry that got accidentally sent incompleted, here's the full post: > > OK, here is the long drawn out description of how I am using Zap Barge > and Monitor:http://www.voip-info.org/tiki-index.php?page=Asterisk+record+calls Matt, Please check that I've edited your text correctly. /Olle
This interface sounds very interesting and useful. Have you given any
thought to creating a sourceforge project? I would like to see this,
help extend it, and help grow *'s usefulness to the consumer. These
features are vital for call centers.
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of mattf
Sent: Thursday, November 06, 2003 11:32 AM
To: 'asterisk-users@lists.digium.com';
'dgomillion@eyecarenow.com'
Subject: FW: [Asterisk-Users] recording calls
Sorry that got accidentally sent incompleted, here's the full post:
OK, here is the long drawn out description of how I am using Zap Barge
and Monitor:
Zapbarge(listen in on live calls):
Very simple actually I just added this to my dial plan(extensions.conf):
; barge monitoring extension
exten => 8159,1,ZapBarge
exten => 8159,2,Hangup
Then when you dial 8159 on a phone you get asked which line you want to
listen in on, for Zap/1-1 you would press 1#, for Zap/25-1 you would
press 25#
and that leads into the next phase, the recording of calls and also how
people know who is on which channel so they can record/Barge.
Monitor(and other manager functions)
This is much more complex than Barge, for this solution I decided to
write a couple server programs and a perl/TK client that can run on a
Linux or Win32 desktop.
First the server side of things:
- created a constantly run perl script that telnets into the Manager
interface of Asterisk and gets the "show channels" output every 333
milliseconds, it then queries a database to see which "phone extension
to Zap channel" are not in it already and inserts them as well as
deleting channels that are no longer active. I chose to do it this way
because it can scale easily without affecting the Asterisk server at
all.
- created a cron job perl script that runs every 5 minutes to take the
recording files, merge them with soxmix and copy them to a universal
storage location so they can be easily retrieved
Now the Client side:
- created a perl/TK program that woudl pull the current live calls
information from the database every second using Net::MySQL and displays
them in listboxes(so you can see which person is on which Zap channel),
when the person whose phone you have selected is on a phone call, the
recording button is enabled and you can start recording. Recording is
accomplished by the program telnetting into the Asterisk Manager and
sending the Monitor command for the specific channel, and Stopping
recording is done similarly with the StopMonitor command. I also created
the ability to Originate calls through this interface. I eventually plan
on adding a recently called Browsebox to initiate calls and a few other
Manager commands like transfers and moving calls into meetme rooms. I
chose Perl/TK because it is very fast and easy to develop in and is
cross platform because we have an equal number of Win32 machines and
linux machines in our office.
If you have any other specific questions please let me know.
MATT---
-----Original Message-----
From: David Gomillion [mailto:dgomillion@eyecarenow.com]
Sent: Thursday, November 06, 2003 10:56 AM
To: 'mattf'
Subject: RE: [Asterisk-Users] recording calls
I think I am keenly interested in this. Let me make sure I have this
correct first, though.
You are able to monitor which lines are in use and record calls that are
in progress (assuming they come in via a Zap channel)?
If this is correct, I would like to know how you did it. To be honest,
I am not familiar with the Manager interface. I have been looking at
Asterisk for about a month now, have a test system in place, and have
mostly been playing.
If you could help me with this, I would be very interested!
-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of mattf
Sent: Wednesday, November 05, 2003 5:15 PM
To: 'asterisk-users@lists.digium.com'
Subject: RE: [Asterisk-Users] recording calls
Hello,
You can use ZapBarge as an extension in your dialplan to listen in on
conversations going on in Zap channels(Zaptel device channels)
As for recording you can use the Manager interface command StartMonitor
to start recording of a Zap channel and StopMonitor to stop it.
Zap channels are pretty much the only ones right now that you can
directly monitor and record through Asterisk.
If these sound like they'll work for you, you can lookup the specifics
online or ask me and I'll try to do a brief overview of them. We are
using the Asterisk Manager functions together with a Perl/TK phone
command program to show people on our phone system who is on the phone
and to record and originate phone calls. It works rather well and uses
the manager interface to Asterisk.
MATT---
-----Original Message-----
From: Todd Wallace [mailto:twallace_list@touchstonetel.com]
Sent: Wednesday, November 05, 2003 4:58 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] recording calls
Is there a way or an "Open Source" product that allows you to record
and/or monitor calls in progress?
Todd Wallace
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20031106/915f4972/attachment.htm
On Thu, 6 Nov 2003, mattf waxed:> Sorry that got accidentally sent incompleted, here's the full post: > > OK, here is the long drawn out description of how I am using Zap Barge and > Monitor:8<'s I record all outgoing calls using Kostya V. Ivanov's 'R' patch to the Dial application, which was posted to the list about a year ago. Then I wrote a Tcl script which uses soxmix to merge the conversations and burn them to CD every night. Even with 5000 calls per day, using gsm the CD isn't even half full. And there's plenty of room to store the past month or two on the hard drive. So I slapped a 'Play' button on the customer information form in another application. The only down side is that employees' personal calls are recorded, too. But they know it's happening, and anyhow, they should be waiting until a scheduled break when they can use their cell phone. --Chris -- Chris Maj <cmaj_hat_freedomcorpse_hot_info> Pronunciation Guide: Maj == May Key ID: 0xF0DEC146 Key fingerprint = 43D6 799C F6CF F920 6623 DC85 C8A3 CFFE F0DE C146
Hi All, Sorry if this appears again, the first posting has not shown in 5 hours. Is there any small H323 gateway software about for Linux (RH8) or Windoze. Got a Multitech MVP120 FXO unit and would like to try it with *. Thanks in Anticipation. Dave
> Hi All, > > Sorry if this appears again, the first posting has not shown in 5 hours. > > Is there any small H323 gateway software about for Linux (RH8) or Windoze. > Got a Multitech MVP120 FXO unit and would like to try it with *. >do you mean a gatekeeper? if so, look for openh323 gatekeeper in google. Otherwise, * works with H.323 as a gateway / endpoint