Vaibhav, Did you ever get the problem with your Snap appliance resolved? I'm having the same issues. Roman Lapczuk, MCSE, MCP Engineered Systems-North America York International-San Antonio 210.662.5700 x133 Ofc 210.287.1739 PCS 210.662.5848 Fax <mailto:roman.lapczuk@york.com> roman.lapczuk@york.com "Coming together is a beginning, Keeping together is progress, Working together is success." "This electronic e-mail is confidential. Any dissemination, copying and/or use of this e-mail by or to anyone other than the designated and intended recipients is unauthorized and may lead to civil penalties if willfully disseminated. If you have received this message in error, please delete it from your system immediately".