This is an automatic reply to inform you that your Email has been accepted by our mail server and is currently queued for review by a Rogers Network Security representative. Please note: If you have submitted more then one Email complaint within a 48 hour timeframe then you will only receive one automatic reply to all your complaints. HAVE YOU SUBMITTED YOUR COMPLAINT CORRECTLY? To process your complaint we require that you include the VIOLATING IP ADDRESS in the Subject line of your email. If you have not done so already, we recommend that you resubmit your email with the appropriate IP in the Subject field. This will prevent delay in processing your complaint REQUIRED SUPPORTING INFORMATION (NO ATTACHMENTS): Reporting SPAM (Unsolicited Commercial/Bulk Email) Paste the full message header along with the body of the message received within the context of your complaint in plain text only Reporting security violations Include the relevant log entries in plain text format only. Log entries should contain a time stamp, source IP address, protocol (TCP/UDP/ICMP) and any applicable ports involved. Reporting USENET Violations Ensure that you include the post in question (no attachments please!) with the full message header along with a working link to the charter/FAQ of the discussion group in question. . This Email address is used for reporting violations of the Rogers End User Agreement committed by a Rogers Hi Speed Internet customer. Abuse originating from outside the Rogers network should be reported to the appropriate domain administrator from the domain of the offending IP address. Due to the volume of Email received by the Rogers Network Security Department, we are unable to respond to each Email message individually particularly if a large group of Rogers subscribers have been impacted. Please be assured that your concern is being addressed. For your convenience, we have posted current security-related issues on the Rogers Customer Support Website. You can check to see if your particular concern has been addressed by visiting: http://www.rogershelp.com/help/content/news/internet_security/