Hi,
I''m having issues with getting a consistent result with the emails I am
sending using Actionmailer.
Problem: Emails that I send with plain text, rich text, and attachments do
not display the same results across GMail, Yahoo, Outlook and Thunderbird.
Scenario:
I am sending an email with text/plain, text/html, and 2 attachments using
the code below, and I''ve specified the content_type. GMail receives
and
displays the email perfectly but in outlook, none of the attachments are
displayed, and in thunderbird, the last attachment is displayed, and in
yahoo, none of the attachments display. I''ve followed many tutorials
including the guide in the actionmailer main doc.
this is in my mailer
Simplified Version:
def ticket_email(options)
msg = options[:ticket_id] ? "#{options[:message]}<br /><br
/><br
/>Please leave the [Ref: ##{options[:ticket_id]}] in your subject when
replying, Thank you." : options[:message]
subject "subject"
recipients options[:recipients]||''''
from options[:from]||''''
cc options[:cc]||""
bcc options[:bcc]||""
content_type "multipart/alternative"
part :content_type => "text/plain", :body =>
render_message("ticket_email.text.plain.haml", :message => msg)
part :content_type => "text/html", :body =>
render_message("ticket_email.text.html.haml", :message => msg)
attachment :content_type => f.content_type, :body => contents,
:filename
=> f.original_filename
end
Full Version (in case you wanted to take a look at it)
def ticket_email(options)
msg = options[:ticket_id] ? "#{options[:message]}<br /><br
/><br
/>Please leave the [Ref: ##{options[:ticket_id]}] in your subject when
replying, Thank you." : options[:message]
subject options[:subject]||''No Subject''
recipients options[:recipients]||''''
from options[:from]||''''
cc options[:cc]||""
bcc options[:bcc]||""
content_type "multipart/alternative"
part :content_type => "text/plain", :body =>
render_message("ticket_email.text.plain.haml", :message => msg)
part :content_type => "text/html", :body =>
render_message("ticket_email.text.html.haml", :message => msg)
unless options[:file].nil? or options[:file].empty?
options[:file].each do |f|
unless f==''''
if !f.path.nil? and !f.path.empty?
contents = File.read(f.path)
else
contents = f.read
end
attachment :content_type => f.content_type, :body => contents,
:filename => f.original_filename
end
end
end
end
Any help would be great, I have been searching for a solution for a while
now.
Thanks,
Matt
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Just for some perspective... I had these same sort of problems with other web frameworks trying to send multipart mail, especially to Outlook. I bring this up because you might find helpful information from other systems. I.e. widen your search. Cheers, Walter On Wed, Sep 3, 2008 at 9:31 AM, Matt Simpson <matt.simpson3-Re5JQEeQqe8AvxtiuMwx3w@public.gmane.org>wrote:> Hi, > > I''m having issues with getting a consistent result with the emails I am > sending using Actionmailer. > > Problem: Emails that I send with plain text, rich text, and attachments do > not display the same results across GMail, Yahoo, Outlook and Thunderbird. > > Scenario: > > I am sending an email with text/plain, text/html, and 2 attachments using > the code below, and I''ve specified the content_type. GMail receives and > displays the email perfectly but in outlook, none of the attachments are > displayed, and in thunderbird, the last attachment is displayed, and in > yahoo, none of the attachments display. I''ve followed many tutorials > including the guide in the actionmailer main doc. > > this is in my mailer > > Simplified Version: > > def ticket_email(options) > msg = options[:ticket_id] ? "#{options[:message]}<br /><br /><br > />Please leave the [Ref: ##{options[:ticket_id]}] in your subject when > replying, Thank you." : options[:message] > subject "subject" > recipients options[:recipients]||'''' > from options[:from]||'''' > cc options[:cc]||"" > bcc options[:bcc]||"" > content_type "multipart/alternative" > > part :content_type => "text/plain", :body => > render_message("ticket_email.text.plain.haml", :message => msg) > > part :content_type => "text/html", :body => > render_message("ticket_email.text.html.haml", :message => msg) > > attachment :content_type => f.content_type, :body => contents, > :filename => f.original_filename > end > > Full Version (in case you wanted to take a look at it) > > def ticket_email(options) > > msg = options[:ticket_id] ? "#{options[:message]}<br /><br /><br > />Please leave the [Ref: ##{options[:ticket_id]}] in your subject when > replying, Thank you." : options[:message] > > subject options[:subject]||''No Subject'' > recipients options[:recipients]||'''' > from options[:from]||'''' > cc options[:cc]||"" > bcc options[:bcc]||"" > content_type "multipart/alternative" > > part :content_type => "text/plain", :body => > render_message("ticket_email.text.plain.haml", :message => msg) > > part :content_type => "text/html", :body => > render_message("ticket_email.text.html.haml", :message => msg) > > unless options[:file].nil? or options[:file].empty? > options[:file].each do |f| > unless f=='''' > if !f.path.nil? and !f.path.empty? > contents = File.read(f.path) > else > contents = f.read > end > attachment :content_type => f.content_type, :body => contents, > :filename => f.original_filename > end > end > end > end > > Any help would be great, I have been searching for a solution for a while > now. > > Thanks, > Matt > > > > >--~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Ruby on Rails: Talk" group. To post to this group, send email to rubyonrails-talk-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org To unsubscribe from this group, send email to rubyonrails-talk+unsubscribe-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org For more options, visit this group at http://groups.google.com/group/rubyonrails-talk?hl=en -~----------~----~----~----~------~----~------~--~---
Thanks for the tip, I''ve come to the realization that it is whenever I send a multipart email it is not consistently being displayed. What frameworks did you look at? Thanks, Matt On Tue, Sep 2, 2008 at 4:54 PM, Walter McGinnis <walter.mcginnis-Re5JQEeQqe8AvxtiuMwx3w@public.gmane.org>wrote:> Just for some perspective... I had these same sort of problems with other > web frameworks trying to send multipart mail, especially to Outlook. > I bring this up because you might find helpful information from other > systems. I.e. widen your search. > > Cheers, > Walter > > > On Wed, Sep 3, 2008 at 9:31 AM, Matt Simpson <matt.simpson3-Re5JQEeQqe8AvxtiuMwx3w@public.gmane.org>wrote: > >> Hi, >> >> I''m having issues with getting a consistent result with the emails I am >> sending using Actionmailer. >> >> Problem: Emails that I send with plain text, rich text, and attachments do >> not display the same results across GMail, Yahoo, Outlook and Thunderbird. >> >> Scenario: >> >> I am sending an email with text/plain, text/html, and 2 attachments using >> the code below, and I''ve specified the content_type. GMail receives and >> displays the email perfectly but in outlook, none of the attachments are >> displayed, and in thunderbird, the last attachment is displayed, and in >> yahoo, none of the attachments display. I''ve followed many tutorials >> including the guide in the actionmailer main doc. >> >> this is in my mailer >> >> Simplified Version: >> >> def ticket_email(options) >> msg = options[:ticket_id] ? "#{options[:message]}<br /><br /><br >> />Please leave the [Ref: ##{options[:ticket_id]}] in your subject when >> replying, Thank you." : options[:message] >> subject "subject" >> recipients options[:recipients]||'''' >> from options[:from]||'''' >> cc options[:cc]||"" >> bcc options[:bcc]||"" >> content_type "multipart/alternative" >> >> part :content_type => "text/plain", :body => >> render_message("ticket_email.text.plain.haml", :message => msg) >> >> part :content_type => "text/html", :body => >> render_message("ticket_email.text.html.haml", :message => msg) >> >> attachment :content_type => f.content_type, :body => contents, >> :filename => f.original_filename >> end >> >> Full Version (in case you wanted to take a look at it) >> >> def ticket_email(options) >> >> msg = options[:ticket_id] ? "#{options[:message]}<br /><br /><br >> />Please leave the [Ref: ##{options[:ticket_id]}] in your subject when >> replying, Thank you." : options[:message] >> >> subject options[:subject]||''No Subject'' >> recipients options[:recipients]||'''' >> from options[:from]||'''' >> cc options[:cc]||"" >> bcc options[:bcc]||"" >> content_type "multipart/alternative" >> >> part :content_type => "text/plain", :body => >> render_message("ticket_email.text.plain.haml", :message => msg) >> >> part :content_type => "text/html", :body => >> render_message("ticket_email.text.html.haml", :message => msg) >> >> unless options[:file].nil? or options[:file].empty? >> options[:file].each do |f| >> unless f=='''' >> if !f.path.nil? and !f.path.empty? >> contents = File.read(f.path) >> else >> contents = f.read >> end >> attachment :content_type => f.content_type, :body => contents, >> :filename => f.original_filename >> end >> end >> end >> end >> >> Any help would be great, I have been searching for a solution for a while >> now. >> >> Thanks, >> Matt >> >> >> >> > > > >--~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Ruby on Rails: Talk" group. To post to this group, send email to rubyonrails-talk-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org To unsubscribe from this group, send email to rubyonrails-talk+unsubscribe-/JYPxA39Uh5TLH3MbocFFw@public.gmane.org For more options, visit this group at http://groups.google.com/group/rubyonrails-talk?hl=en -~----------~----~----~----~------~----~------~--~---