hi, I have the following script to clean a string sent through a form: def clean_up(string) chars = { "?" => "a", "?" => "e", "?" => "i", "?" => "o", "?" => "u", "?" => "n", " " => "-" } str = string.dup str.delete!(".,:(){}!|\"\\") for i in 0..str.length - 1 do char = str[i,1] logger.debug("log: #{char}") if chars.has_key?(char) str[i,1] = chars[char] end end str end the problem is that I have to encode this file in ascii mode and use the iso-8859-1 headers if I want it to work because otherwise the chars will not be recognized in the hash key set(something logic). so the question is, is there anyway to achieve this but having this file encoded in utf-8 like the others and having the headers in utf-8, too? thanks in advance