I am looking for companies offering support services for both Ruby and Ruby on Rails. I am not interested in hosting companies that only support their hosting customers or consulting firms that only support applications that they built, but a company that provides support contracts for the language, framework and deployment (but not for specific custom Rails applications). I would expect support to include both troubleshooting and bug fixes (in the core language or in the framework and plugins/extensions). I am providing a large custom app to a fairly large corp. to be used in a couple countries. Although I expect I will be available (and their internal IT team members as well) to support both the app and the installation/deployment, the corp. is used to commercial software and having support contracts as an insurance policy from each vendor in the chain (e.g. Oracle, Sun (Java), IBM (WebSphere)) in addition to the app-specific support. Obviously there is a community of support available, but volunteer-based support doesn''t inspire confidence like a paid contract does. What commercial support options do you know of? Any recommendations? -- Jeremy Weathers