Darren Tucker
2003-May-04 09:42 UTC
Bugzilla bugs: close ones waiting for feedback >3 months?
Hi All, I've been going through the bug queue and there's a number that have been waiting for reporter feedback for a long time (in one case 7+ months). Would anyone consider it unduly harsh if I took an axe to the queue and closed any bugs (ie the unconfirmed or WORKSFORME type) that have been waiting for reporter feedback for more than, say, 3 months? (Unless there's a documented reason, like "I'll look at this when I get back from my 6-month around-the-world vacation".) If the user can't get back to us in a quarter year, it can't too much of a problem and the bug can always be re-opened. -Daz. -- Darren Tucker (dtucker at zip.com.au) GPG key 8FF4FA69 / D9A3 86E9 7EEE AF4B B2D4 37C9 C982 80C7 8FF4 FA69 Good judgement comes with experience. Unfortunately, the experience usually comes from bad judgement.
Damien Miller
2003-May-04 12:16 UTC
Bugzilla bugs: close ones waiting for feedback >3 months?
Darren Tucker wrote:> Hi All, > I've been going through the bug queue and there's a number that have been > waiting for reporter feedback for a long time (in one case 7+ months). > > Would anyone consider it unduly harsh if I took an axe to the queue and > closed any bugs (ie the unconfirmed or WORKSFORME type) that have been > waiting for reporter feedback for more than, say, 3 months? (Unless > there's a documented reason, like "I'll look at this when I get back from > my 6-month around-the-world vacation".) > > If the user can't get back to us in a quarter year, it can't too much of > a problem and the bug can always be re-opened.Yes, 3 months is usually the mark at which I close the bug with a "xx months and no feedback == no bug" comment :) WORKSFORME is the resolution that I usually use. -d