Nut upsuser - Oct 2020 - Can't get CyberPower UPS to work with Raspberry Pi 4

This was very helpful for me, thank you!

On Sat, Oct 24, 2020 at 9:06 AM Charles Lepple <clepple at gmail.com>
wrote:
> The easiest way to tell if upsd is working is to run "upsc -l" on
the same
> system, which will list the NUT UPS names, and then run e.g. "upsc
mge"
> (replacing "mge" with the name returned by "upsc -l")
>
Here was the output I got from the second command:

Init SSL without certificate database
battery.charge: 100
battery.charge.low: 10
battery.charge.warning: 20
battery.mfr.date: CPS
battery.runtime: 15690
battery.runtime.low: 300
battery.type: PbAcid
battery.voltage: 24.0
battery.voltage.nominal: 24
device.mfr: CPS
device.model: CST135XLU
device.serial: CR7EO2003120
device.type: ups
driver.name: usbhid-ups
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 5
driver.parameter.port: auto
driver.parameter.synchronous: no
driver.version: 2.7.4
driver.version.data: CyberPower HID 0.4
driver.version.internal: 0.41
input.voltage: 121.0
input.voltage.nominal: 120
output.voltage: 137.0
ups.beeper.status: disabled
ups.delay.shutdown: 20
ups.delay.start: 30
ups.load: 4
ups.mfr: CPS
ups.model: CST135XLU
ups.productid: 0501
ups.realpower.nominal: 810
ups.serial: CR7EO2003120
ups.status: OL
ups.test.result: No test initiated
ups.timer.shutdown: -60
ups.timer.start: -60
ups.vendorid: 0764

> If you run systemctl, you should see something like this:
>
And here's what I got from that:

 nut-driver.service       loaded active running   Network UPS Tools - power
device driver controller
 nut-monitor.service       loaded active running   Network UPS Tools -
power device monitor and shutdown controller
 nut-server.service       loaded active running   Network UPS Tools - power
devices information server
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<http://alioth-lists.debian.net/pipermail/nut-upsuser/attachments/20201025/96fb71de/attachment.html>

On Oct 25, 2020, at 11:52 AM, Robert Stocker <kneadtoknow at gmail.com>
wrote:
> 
> Init SSL without certificate database
> battery.charge: 100
> battery.charge.low: 10
> battery.charge.warning: 20
> battery.mfr.date: CPS
> battery.runtime: 15690
> battery.runtime.low: 300
> battery.type: PbAcid
> battery.voltage: 24.0
> battery.voltage.nominal: 24
I don't have the citation handy, but I think another user reported that the
battery.voltage returned by the UPS is a constant 24.0 V, regardless of the
actual battery voltage.
> device.mfr: CPS
> device.model: CST135XLU
> device.serial: CR7EO2003120
> device.type: ups
> driver.name: usbhid-ups
> driver.parameter.pollfreq: 30
> driver.parameter.pollinterval: 5
> driver.parameter.port: auto
> driver.parameter.synchronous: no
> driver.version: 2.7.4
> driver.version.data: CyberPower HID 0.4
> driver.version.internal: 0.41
> input.voltage: 121.0
> input.voltage.nominal: 120
> output.voltage: 137.0
Given the description on the product page you sent earlier, the UPS is likely
not providing 137.0 V, but is bypassing the transformer since the power is good.

https://www.cyberpowersystems.com/product/ups/battery-backup/cst135xlu/

This is another known CyberPower issue, and fixing it properly requires making
some changes deep in the core USB HID code (that would require a lot of testing
on other vendors' equipment) for what is basically a cosmetic issue:

https://github.com/networkupstools/nut/issues/439
> ups.beeper.status: disabled
> ups.delay.shutdown: 20
> ups.delay.start: 30
For these delays, note there seems to be an issue with ondelay/ups.delay.start:

https://github.com/networkupstools/nut/issues/625

and rounding of the timers down to the next lower minute:

https://github.com/networkupstools/nut/blob/f3a40e4595c1f18368f89b9af338bfe52dd06846/docs/man/usbhid-ups.txt#L53-L78

so basically I'd recommend testing shutdown extensively.
> ups.load: 4
> ups.mfr: CPS
> ups.model: CST135XLU
> ups.productid: 0501
> ups.realpower.nominal: 810
> ups.serial: CR7EO2003120
> ups.status: OL
> ups.test.result: No test initiated
> ups.timer.shutdown: -60
> ups.timer.start: -60
> ups.vendorid: 0764
>  
> If you run systemctl, you should see something like this:
> 
> And here's what I got from that:
> 
>  nut-driver.service       loaded active running   Network UPS Tools - power
device driver controller
>  nut-monitor.service       loaded active running   Network UPS Tools -
power device monitor and shutdown controller
>  nut-server.service       loaded active running   Network UPS Tools - power
devices information server
>

On Oct 26, 2020, at 9:01 AM, I wrote:
> 
>> battery.voltage: 24.0
>> battery.voltage.nominal: 24
> 
> I don't have the citation handy, but I think another user reported that
the battery.voltage returned by the UPS is a constant 24.0 V
*another user reported that CyberPower support said the voltage returned is a
constant 24.0 V.

On Monday 26 October 2020 09:01:31 Charles Lepple wrote:
> On Oct 25, 2020, at 11:52 AM, Robert Stocker <kneadtoknow at
gmail.com>
wrote:
> > Init SSL without certificate database
> > battery.charge: 100
> > battery.charge.low: 10
> > battery.charge.warning: 20
> > battery.mfr.date: CPS
> > battery.runtime: 15690
> > battery.runtime.low: 300
> > battery.type: PbAcid
> > battery.voltage: 24.0
> > battery.voltage.nominal: 24
>
> I don't have the citation handy, but I think another user reported
> that the battery.voltage returned by the UPS is a constant 24.0 V,
> regardless of the actual battery voltage.
>
> > device.mfr: CPS
> > device.model: CST135XLU
> > device.serial: CR7EO2003120
> > device.type: ups
> > driver.name: usbhid-ups
> > driver.parameter.pollfreq: 30
> > driver.parameter.pollinterval: 5
> > driver.parameter.port: auto
> > driver.parameter.synchronous: no
> > driver.version: 2.7.4
> > driver.version.data: CyberPower HID 0.4
> > driver.version.internal: 0.41
> > input.voltage: 121.0
> > input.voltage.nominal: 120
> > output.voltage: 137.0
>
> Given the description on the product page you sent earlier, the UPS is
> likely not providing 137.0 V, but is bypassing the transformer since
> the power is good.
>
> https://www.cyberpowersystems.com/product/ups/battery-backup/cst135xlu
>/
>
> This is another known CyberPower issue, and fixing it properly
> requires making some changes deep in the core USB HID code (that would
> require a lot of testing on other vendors' equipment) for what is
> basically a cosmetic issue:
>
> https://github.com/networkupstools/nut/issues/439
>
> > ups.beeper.status: disabled
> > ups.delay.shutdown: 20
> > ups.delay.start: 30
>
> For these delays, note there seems to be an issue with
> ondelay/ups.delay.start:
>
> https://github.com/networkupstools/nut/issues/625
>
> and rounding of the timers down to the next lower minute:
>
> https://github.com/networkupstools/nut/blob/f3a40e4595c1f18368f89b9af3
>38bfe52dd06846/docs/man/usbhid-ups.txt#L53-L78
>
> so basically I'd recommend testing shutdown extensively.
>
> > ups.load: 4
> > ups.mfr: CPS
> > ups.model: CST135XLU
> > ups.productid: 0501
> > ups.realpower.nominal: 810
> > ups.serial: CR7EO2003120
> > ups.status: OL
> > ups.test.result: No test initiated
> > ups.timer.shutdown: -60
> > ups.timer.start: -60
> > ups.vendorid: 0764
> >
> > If you run systemctl, you should see something like this:
> >
> > And here's what I got from that:
> >
> >  nut-driver.service       loaded active running   Network UPS Tools
> > - power device driver controller nut-monitor.service       loaded
> > active running   Network UPS Tools - power device monitor and
> > shutdown controller nut-server.service       loaded active running  
> > Network UPS Tools - power devices information server
>
I think it may be dependent on thhe ups. I have a 625 WA cyberpower on an 
rpi4, and I believe its more truthfull. Is this helpfull?

pi at rpi4:/media/pi/workspace $ upsc myups
Init SSL without certificate database
battery.charge: 100
battery.charge.low: 10
battery.charge.warning: 20
battery.mfr.date: CPS
battery.runtime: 4410
battery.runtime.low: 300
battery.type: PbAcid
battery.voltage: 14.5
battery.voltage.nominal: 12
device.mfr: CPS
device.model: CP625HGa
device.type: ups
driver.name: usbhid-ups
driver.parameter.offdelay: 120
driver.parameter.ondelay: 0
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.parameter.synchronous: no
driver.version: 2.7.4
driver.version.data: CyberPower HID 0.4
driver.version.internal: 0.41
input.transfer.high: 0
input.transfer.low: 0
input.voltage: 124.0
input.voltage.nominal: 120
output.voltage: 124.0
ups.beeper.status: enabled
ups.delay.shutdown: 120
ups.delay.start: 0
ups.load: 8
ups.mfr: CPS
ups.model: CP625HGa
ups.productid: 0501
ups.realpower.nominal: 375
ups.status: OL
ups.test.result: No test initiated
ups.timer.shutdown: -60
ups.timer.start: 0
ups.vendorid: 0764

It has to hold up the pi, but only long enough for the 20kw nat gas fired 
generac outside the back garage door to start, nominally 5 seconds 
according to its -wall broadcasts. It shuts down if unplugged in only a 
couple minutes, but will not accept a longer timeout. It does do the job 
I bought it to do. The pi's draw and the interface card is about 13 or 
14 WA.
> _______________________________________________
> Nut-upsuser mailing list
> Nut-upsuser at alioth-lists.debian.net
> https://alioth-lists.debian.net/cgi-bin/mailman/listinfo/nut-upsuser

Cheers, Gene Heskett
-- 
"There are four boxes to be used in defense of liberty:
 soap, ballot, jury, and ammo. Please use in that order."
-Ed Howdershelt (Author)
If we desire respect for the law, we must first make the law respectable.
 - Louis D. Brandeis
Genes Web page <http://geneslinuxbox.net:6309/gene>

On Oct 26, 2020, at 9:01 AM, I wrote:
> 
>> battery.voltage.nominal: 24
> 
> I don't have the citation handy, but I think another user reported that
the battery.voltage returned by the UPS is a constant 24.0 V, regardless of the
actual battery voltage.
Here's what I was thinking of:

https://github.com/networkupstools/nut-ddl/blob/8995562a0253e980d36f6bdddfe09c9f2c866657/Cyber_Power_Systems/Cyber_Power_Systems__CP1500PFCLCD__usbhid-ups__2.7.1__01.dev#L11-L13

"CyberPower states that battery voltage is not supported in this model of
UPS. [CP1500PFCLCD; circa 2014]
It's not even shown in their 'PowerPanel' software."