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Michael Evans

2016-Oct-25 17:45 UTC

[Nut-upsuser] Questions about Eaton 5E 1, 100W 2, 200VA 6-Outlet UPS

I recently purchased a UPS from
http://www.microcenter.com/product/470131/5E_1,100W_2,200VA_6-Outlet_UPS

It's sold as an Eaton 5E 1,100W 2,200VA 6-Outlet UPS

SKU: 147140
Mfr Part #: 5E2200USB-LA
UPC: 743172064875

"The Eaton 5E is an essential line interactive UPS that provides cost
effective and reliable power protection against power outages and bad power
quality. Thanks to its small size the 5E can be installed easily in a
business environment or at home."

Network UPS Tools upsc 2.7.4-151-g9209e18

The git development version was required to get any communication with the
UPS; however a number of surprises awaited me.

upsc eaton5e at localhost
device.mfr: CTN
device.model: USB UPS
device.type: ups
driver.name: usbhid-ups
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.parameter.productid: 0003
driver.parameter.synchronous: no
driver.parameter.vendorid: 06da
driver.version: 2.7.4-151-g9209e18
driver.version.data: MGE HID 1.41
driver.version.internal: 0.41
ups.mfr: CTN
ups.model: USB UPS
ups.productid: 0003
ups.status: OB
ups.vendorid: 06da

The Manufacturer, model, and data presented are... not at all what I
expected.

The particular model I selected has a 20A style plug.  While I can plug it
in, I've no other devices with such a plug so I can't actually confirm
it's
making proper contact.

It would be nice if someone more aware of the state of the UPS industry
could comment on if this UPS is Eaton 'branded' as a result of some
licencing deal and/or merger; or if this UPS happens to be a counterfeit.

I'd also like to know if I should be expecting to see things like the line
quality, UPS load, and maybe even a battery voltage (if not remaining time
estimate) from a 'lower end' UPS.


[3111733.168501] usb 3-3: USB disconnect, device number 6
[3111737.564994] usb 3-3: new low-speed USB device number 7 using xhci_hcd
[3111737.763574] hid-generic 0003:06DA:0003.0002: hiddev0,hidraw0: USB HID
v1.11 Device [CTN USB UPS] on usb-0000:00:14.0-3/input0
[3111737.921670] usb 3-4: new low-speed USB device number 8 using xhci_hcd
[3111738.085069] usb 3-4: device descriptor read/64, error -71
[3111748.351251] usb 3-4: device descriptor read/64, error -110
[3111748.614619] usb 3-4: new low-speed USB device number 9 using xhci_hcd
[3111748.777993] usb 3-4: device descriptor read/64, error -71
[3111764.040752] usb 3-4: device descriptor read/64, error -110
[3111764.304017] usb 3-4: new low-speed USB device number 10 using xhci_hcd
[3111764.305692] usb 3-4: Device not responding to setup address.
[3111764.508782] usb 3-4: Device not responding to setup address.
[3111764.710658] usb 3-4: device not accepting address 10, error -71
[3111764.870704] usb 3-4: new low-speed USB device number 11 using xhci_hcd
[3111764.871490] usb 3-4: Device not responding to setup address.
[3111765.074047] usb 3-4: Device not responding to setup address.
[3111765.277350] usb 3-4: device not accepting address 11, error -71
[3111765.278466] usb usb3-port4: unable to enumerate USB device

Linux 4.7.4-1-ARCH #1 SMP PREEMPT Thu Sep 15 15:24:29 CEST 2016 x86_64
GNU/Linux

Bus 003 Device 006: ID 06da:0003 Phoenixtec Power Co., Ltd 1300VA UPS
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            0
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0         8
  idVendor           0x06da Phoenixtec Power Co., Ltd
  idProduct          0x0003 1300VA UPS
  bcdDevice            5.01
  iManufacturer           3
  iProduct                1
  iSerial                 0
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           34
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xa0
      (Bus Powered)
      Remote Wakeup
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      0
      bInterfaceProtocol      0
      iInterface              0
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.11
          bCountryCode            0 Not supported
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength      27
         Report Descriptors:
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0008  1x 8 bytes
        bInterval              12
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Michael Evans

2016-Oct-26 00:08 UTC

head link

[Nut-upsuser] Questions about Eaton 5E 1, 100W 2, 200VA 6-Outlet UPS

It seems that the UPS I bought is actually served by the blazer_usb driver.

USB ids 06da:0003 (lsusb DB thinks it's a "Phoenixtec Power Co., Ltd
1300VA
UPS", but this has apparantly been re-used by Eaton 5E2200USB-LA)

It's sold as an Eaton 5E 1,100W 2,200VA 6-Outlet UPS

SKU: 147140 Mfr Part #: 5E2200USB-LA UPC: 743172064875

http://www.microcenter.com/product/470131/5E_1,100W_2,200VA_6-Outlet_UPS

"The Eaton 5E is an essential line interactive UPS that provides cost
effective and reliable power protection against power outages and bad power
quality. Thanks to its small size the 5E can be installed easily in a
business environment or at home."



I can only assume that the usbhid-ups driver guesses the manufacturer as
the first whole name in the data-strings if it doesn't reccognize it.

Additional research in to the USB device ID lead to news articles from
2008(!) about Eaton aquiring Phoneixtek.  I'm not sure if this is some UPS
that's been sitting on a shelf for years or not . . . :(



# cat >> /etc/udev/rules.d/99-nut.rules << "HEREDOC"

SYSFS{idVendor}=="06da", SYSFS{idProduct}=="0003",
MODE="664", GROUP="nut"

HEREDOC

# udevadm control --reload-rules

I think I recall hearing systemd ate udev?

# systemctl daemon-reload

Then I disconnected/reconnected the UPS, since that was faster than looking
up re-triggering udev rules.


# cat >> /etc/ups/ups.conf << HEREDOC

[eaton5e]
        driver  = blazer_usb
        port    = auto
        vendorid = 06da
        productid = 0003
HEREDOC


I still need to perform the following calibrations:

default.battery.voltage.high = value
Maximum battery voltage that is reached after about 12 to 24 hours
charging. If you want the driver to report a guesstimated battery.charge,
you need to specify this (see BATTERY CHARGE).

default.battery.voltage.low = value
Minimum battery voltage just before the UPS automatically shuts down. If
you want the driver to report a guesstimated battery.charge, you need to
specify this (see BATTERY CHARGE).

runtimecal = tShigh,pLhigh,tSmed,pLmed  (timeSeconds and 'percent load'
high/low)


The first doesn't sound that difficult, it's mostly just waiting.  The
second and third values... THOSE are a lot more difficult with older
incandescent light bulbs difficult to find.



# echo Re-testing with the 'stable' version of NUT

upsc eaton5e at localhost


battery.charge: 100
battery.voltage: 27.40
battery.voltage.high: 26.00
battery.voltage.low: 20.80
battery.voltage.nominal: 24.0
device.type: ups
driver.name: blazer_usb
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.parameter.productid: 0003
driver.parameter.synchronous: no
driver.parameter.vendorid: 06da
driver.version: 2.7.4
driver.version.internal: 0.12
input.current.nominal: 18.0
input.frequency: 59.9
input.frequency.nominal: 60
input.voltage: 121.3
input.voltage.fault: 121.3
input.voltage.nominal: 120
output.voltage: 121.0
ups.beeper.status: enabled
ups.delay.shutdown: 30
ups.delay.start: 180
ups.load: 0
ups.productid: 0003
ups.status: OL
ups.type: offline / line interactive
ups.vendorid: 06da






# echo blazer_usb while powered ON ; a single older LCD monitor as load.

battery.charge: 100
battery.voltage: 27.80
battery.voltage.high: 26.00
battery.voltage.low: 20.80
battery.voltage.nominal: 24.0
device.type: ups
driver.name: blazer_usb
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.parameter.productid: 0003
driver.parameter.synchronous: no
driver.parameter.vendorid: 06da
driver.version: 2.7.4-151-g9209e18
driver.version.internal: 0.12
input.current.nominal: 18.0
input.frequency: 59.9
input.frequency.nominal: 60
input.voltage: 121.3
input.voltage.fault: 121.0
input.voltage.nominal: 120
output.voltage: 121.3
ups.beeper.status: enabled
ups.delay.shutdown: 30
ups.delay.start: 180
ups.load: 0
ups.productid: 0003
ups.status: OL
ups.type: offline / line interactive
ups.vendorid: 06da



# echo blazer_usb while TURNED OFF

# upsc eaton5e at localhost


battery.charge: 100
battery.voltage: 26.30
battery.voltage.high: 26.00
battery.voltage.low: 20.80
battery.voltage.nominal: 24.0
device.type: ups
driver.name: blazer_usb
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.parameter.productid: 0003
driver.parameter.synchronous: no
driver.parameter.vendorid: 06da
driver.version: 2.7.4-151-g9209e18
driver.version.internal: 0.12
input.current.nominal: 18.0
input.frequency: 0.0
input.frequency.nominal: 60
input.voltage: 121.0
input.voltage.fault: 121.0
input.voltage.nominal: 120
output.voltage: 0.0
ups.alarm: Shutdown imminent!
ups.beeper.status: enabled
ups.delay.shutdown: 30
ups.delay.start: 180
ups.load: 0
ups.productid: 0003
ups.status: ALARM OL FSD
ups.type: offline / line interactive
ups.vendorid: 06da

On Tue, Oct 25, 2016 at 10:45 AM Michael Evans <mjevans1983 at gmail.com>
wrote:
> I recently purchased a UPS from
> http://www.microcenter.com/product/470131/5E_1,100W_2,200VA_6-Outlet_UPS
>
> It's sold as an Eaton 5E 1,100W 2,200VA 6-Outlet UPS
>
> SKU: 147140
> Mfr Part #: 5E2200USB-LA
> UPC: 743172064875
>
> "The Eaton 5E is an essential line interactive UPS that provides cost
> effective and reliable power protection against power outages and bad power
> quality. Thanks to its small size the 5E can be installed easily in a
> business environment or at home."
>
> Network UPS Tools upsc 2.7.4-151-g9209e18
>
> The git development version was required to get any communication with the
> UPS; however a number of surprises awaited me.
>
> upsc eaton5e at localhost
> device.mfr: CTN
> device.model: USB UPS
> device.type: ups
> driver.name: usbhid-ups
> driver.parameter.pollfreq: 30
> driver.parameter.pollinterval: 2
> driver.parameter.port: auto
> driver.parameter.productid: 0003
> driver.parameter.synchronous: no
> driver.parameter.vendorid: 06da
> driver.version: 2.7.4-151-g9209e18
> driver.version.data: MGE HID 1.41
> driver.version.internal: 0.41
> ups.mfr: CTN
> ups.model: USB UPS
> ups.productid: 0003
> ups.status: OB
> ups.vendorid: 06da
>
> The Manufacturer, model, and data presented are... not at all what I
> expected.
>
> The particular model I selected has a 20A style plug.  While I can plug it
> in, I've no other devices with such a plug so I can't actually
confirm it's
> making proper contact.
>
> It would be nice if someone more aware of the state of the UPS industry
> could comment on if this UPS is Eaton 'branded' as a result of some
> licencing deal and/or merger; or if this UPS happens to be a counterfeit.
>
> I'd also like to know if I should be expecting to see things like the
line
> quality, UPS load, and maybe even a battery voltage (if not remaining time
> estimate) from a 'lower end' UPS.
>
>
> [3111733.168501] usb 3-3: USB disconnect, device number 6
> [3111737.564994] usb 3-3: new low-speed USB device number 7 using xhci_hcd
> [3111737.763574] hid-generic 0003:06DA:0003.0002: hiddev0,hidraw0: USB HID
> v1.11 Device [CTN USB UPS] on usb-0000:00:14.0-3/input0
> [3111737.921670] usb 3-4: new low-speed USB device number 8 using xhci_hcd
> [3111738.085069] usb 3-4: device descriptor read/64, error -71
> [3111748.351251] usb 3-4: device descriptor read/64, error -110
> [3111748.614619] usb 3-4: new low-speed USB device number 9 using xhci_hcd
> [3111748.777993] usb 3-4: device descriptor read/64, error -71
> [3111764.040752] usb 3-4: device descriptor read/64, error -110
> [3111764.304017] usb 3-4: new low-speed USB device number 10 using xhci_hcd
> [3111764.305692] usb 3-4: Device not responding to setup address.
> [3111764.508782] usb 3-4: Device not responding to setup address.
> [3111764.710658] usb 3-4: device not accepting address 10, error -71
> [3111764.870704] usb 3-4: new low-speed USB device number 11 using xhci_hcd
> [3111764.871490] usb 3-4: Device not responding to setup address.
> [3111765.074047] usb 3-4: Device not responding to setup address.
> [3111765.277350] usb 3-4: device not accepting address 11, error -71
> [3111765.278466] usb usb3-port4: unable to enumerate USB device
>
> Linux 4.7.4-1-ARCH #1 SMP PREEMPT Thu Sep 15 15:24:29 CEST 2016 x86_64
> GNU/Linux
>
> Bus 003 Device 006: ID 06da:0003 Phoenixtec Power Co., Ltd 1300VA UPS
> Device Descriptor:
>   bLength                18
>   bDescriptorType         1
>   bcdUSB               1.10
>   bDeviceClass            0
>   bDeviceSubClass         0
>   bDeviceProtocol         0
>   bMaxPacketSize0         8
>   idVendor           0x06da Phoenixtec Power Co., Ltd
>   idProduct          0x0003 1300VA UPS
>   bcdDevice            5.01
>   iManufacturer           3
>   iProduct                1
>   iSerial                 0
>   bNumConfigurations      1
>   Configuration Descriptor:
>     bLength                 9
>     bDescriptorType         2
>     wTotalLength           34
>     bNumInterfaces          1
>     bConfigurationValue     1
>     iConfiguration          0
>     bmAttributes         0xa0
>       (Bus Powered)
>       Remote Wakeup
>     MaxPower              100mA
>     Interface Descriptor:
>       bLength                 9
>       bDescriptorType         4
>       bInterfaceNumber        0
>       bAlternateSetting       0
>       bNumEndpoints           1
>       bInterfaceClass         3 Human Interface Device
>       bInterfaceSubClass      0
>       bInterfaceProtocol      0
>       iInterface              0
>         HID Device Descriptor:
>           bLength                 9
>           bDescriptorType        33
>           bcdHID               1.11
>           bCountryCode            0 Not supported
>           bNumDescriptors         1
>           bDescriptorType        34 Report
>           wDescriptorLength      27
>          Report Descriptors:
>            ** UNAVAILABLE **
>       Endpoint Descriptor:
>         bLength                 7
>         bDescriptorType         5
>         bEndpointAddress     0x81  EP 1 IN
>         bmAttributes            3
>           Transfer Type            Interrupt
>           Synch Type               None
>           Usage Type               Data
>         wMaxPacketSize     0x0008  1x 8 bytes
>         bInterval              12
>
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Charles Lepple

2016-Oct-26 01:36 UTC

head link

[Nut-upsuser] Questions about Eaton 5E 1, 100W 2, 200VA 6-Outlet UPS

On Oct 25, 2016, at 8:08 PM, Michael Evans wrote:> 
> It seems that the UPS I bought is actually served by the blazer_usb driver.
> 
> USB ids 06da:0003 (lsusb DB thinks it's a "Phoenixtec Power Co.,
Ltd 1300VA UPS", but this has apparantly been re-used by Eaton
5E2200USB-LA)
> 
> It's sold as an Eaton 5E 1,100W 2,200VA 6-Outlet UPS
> 
> SKU: 147140 Mfr Part #: 5E2200USB-LA UPC: 743172064875
> 
> http://www.microcenter.com/product/470131/5E_1,100W_2,200VA_6-Outlet_UPS
Thanks, this info is useful.
 > "The Eaton 5E is an essential line interactive UPS that provides cost
effective and reliable power protection against power outages and bad power
quality. Thanks to its small size the 5E can be installed easily in a business
environment or at home."
> 
> 
> 
> I can only assume that the usbhid-ups driver guesses the manufacturer as
the first whole name in the data-strings if it doesn't reccognize it.
Yes, and it is grabbing that from the USB string descriptors mentioned in the
Device Descriptor:

  iManufacturer           3 
  iProduct                1 

(If lsusb has write access to that USB device - usually when running as root -
it will retrieve and display those string descriptors after the numbers.)
> Additional research in to the USB device ID lead to news articles from
2008(!) about Eaton aquiring Phoneixtek.  I'm not sure if this is some UPS
that's been sitting on a shelf for years or not . . . :(
I would be surprised if the entire unit was sitting on the shelf, but the
simpler chips are likely older designs.
> # cat >> /etc/udev/rules.d/99-nut.rules << "HEREDOC"
> 
> SYSFS{idVendor}=="06da", SYSFS{idProduct}=="0003",
MODE="664", GROUP="nut"
> 
> HEREDOC
This should be covered by one of the rules in the udev file that NUT installs.
Maybe check the path that is detected by ./configure? It's controlled by
"--with-udev-dir=PATH".

Also, was this needed for the Arch package? There was an issue with
Debian/Ubuntu packages where the installed file was the wrong priority (well, it
was initially correct, then something changed around it).
> 
> # udevadm control --reload-rules
> 
> I think I recall hearing systemd ate udev?
> 
> # systemctl daemon-reload
> 
> Then I disconnected/reconnected the UPS, since that was faster than looking
up re-triggering udev rules.
> 
> 
> # cat >> /etc/ups/ups.conf << HEREDOC
> 
> [eaton5e]
>         driver  = blazer_usb
>         port    = auto
>         vendorid = 06da
>         productid = 0003
> HEREDOC
New work is being done on nutdrv_qx rather than blazer_*, but fortunately it is
fairly similar to configure:

   http://networkupstools.org/docs/man/nutdrv_qx.html
> 
> I still need to perform the following calibrations:
> 
> default.battery.voltage.high = value
> Maximum battery voltage that is reached after about 12 to 24 hours
charging. If you want the driver to report a guesstimated battery.charge, you
need to specify this (see BATTERY CHARGE).
> 
> default.battery.voltage.low = value
> Minimum battery voltage just before the UPS automatically shuts down. If
you want the driver to report a guesstimated battery.charge, you need to specify
this (see BATTERY CHARGE).
> 
> runtimecal = tShigh,pLhigh,tSmed,pLmed  (timeSeconds and 'percent
load' high/low)
> 
> 
> The first doesn't sound that difficult, it's mostly just waiting. 
The second and third values... THOSE are a lot more difficult with older
incandescent light bulbs difficult to find.
> 
> 
> 
> # echo Re-testing with the 'stable' version of NUT
> 
> upsc eaton5e at localhost
> battery.charge: 100
> battery.voltage: 27.40
> battery.voltage.high: 26.00
> battery.voltage.low: 20.80
> battery.voltage.nominal: 24.0
> device.type: ups
> driver.name: blazer_usb
> driver.parameter.pollinterval: 2
> driver.parameter.port: auto
> driver.parameter.productid: 0003
> driver.parameter.synchronous: no
> driver.parameter.vendorid: 06da
> driver.version: 2.7.4
> driver.version.internal: 0.12
> input.current.nominal: 18.0
> input.frequency: 59.9
> input.frequency.nominal: 60
> input.voltage: 121.3
> input.voltage.fault: 121.3
> input.voltage.nominal: 120
> output.voltage: 121.0
> ups.beeper.status: enabled
> ups.delay.shutdown: 30
> ups.delay.start: 180
> ups.load: 0
> ups.productid: 0003
> ups.status: OL
> ups.type: offline / line interactive
> ups.vendorid: 06da
> 
> 
> 
> 
> 
> 
> # echo blazer_usb while powered ON ; a single older LCD monitor as load.
> 
> battery.charge: 100
> battery.voltage: 27.80
> battery.voltage.high: 26.00
> battery.voltage.low: 20.80
> battery.voltage.nominal: 24.0
> device.type: ups
> driver.name: blazer_usb
> driver.parameter.pollinterval: 2
> driver.parameter.port: auto
> driver.parameter.productid: 0003
> driver.parameter.synchronous: no
> driver.parameter.vendorid: 06da
> driver.version: 2.7.4-151-g9209e18
> driver.version.internal: 0.12
> input.current.nominal: 18.0
> input.frequency: 59.9
> input.frequency.nominal: 60
> input.voltage: 121.3
> input.voltage.fault: 121.0
> input.voltage.nominal: 120
> output.voltage: 121.3
> ups.beeper.status: enabled
> ups.delay.shutdown: 30
> ups.delay.start: 180
> ups.load: 0
> ups.productid: 0003
> ups.status: OL
> ups.type: offline / line interactive
> ups.vendorid: 06da
> 
> 
> 
> # echo blazer_usb while TURNED OFF
> 
> # upsc eaton5e at localhost
> battery.charge: 100
> battery.voltage: 26.30
> battery.voltage.high: 26.00
> battery.voltage.low: 20.80
> battery.voltage.nominal: 24.0
> device.type: ups
> driver.name: blazer_usb
> driver.parameter.pollinterval: 2
> driver.parameter.port: auto
> driver.parameter.productid: 0003
> driver.parameter.synchronous: no
> driver.parameter.vendorid: 06da
> driver.version: 2.7.4-151-g9209e18
> driver.version.internal: 0.12
> input.current.nominal: 18.0
> input.frequency: 0.0
> input.frequency.nominal: 60
> input.voltage: 121.0
> input.voltage.fault: 121.0
> input.voltage.nominal: 120
> output.voltage: 0.0
> ups.alarm: Shutdown imminent!
> ups.beeper.status: enabled
> ups.delay.shutdown: 30
> ups.delay.start: 180
> ups.load: 0
> ups.productid: 0003
> ups.status: ALARM OL FSD
> ups.type: offline / line interactive
> ups.vendorid: 06da
Thanks, we'll add this to the DDL:

http://networkupstools.org/ddl/> 
> On Tue, Oct 25, 2016 at 10:45 AM Michael Evans <mjevans1983 at
gmail.com> wrote:
> I recently purchased a UPS from
> http://www.microcenter.com/product/470131/5E_1,100W_2,200VA_6-Outlet_UPS
> 
> It's sold as an Eaton 5E 1,100W 2,200VA 6-Outlet UPS
> 
> SKU: 147140
> Mfr Part #: 5E2200USB-LA
> UPC: 743172064875
>  
> "The Eaton 5E is an essential line interactive UPS that provides cost
effective and reliable power protection against power outages and bad power
quality. Thanks to its small size the 5E can be installed easily in a business
environment or at home."
> 
> Network UPS Tools upsc 2.7.4-151-g9209e18
> 
> The git development version was required to get any communication with the
UPS; however a number of surprises awaited me.
> 
> upsc eaton5e at localhost
> device.mfr: CTN
> device.model: USB UPS
> device.type: ups
> driver.name: usbhid-ups
> driver.parameter.pollfreq: 30
> driver.parameter.pollinterval: 2
> driver.parameter.port: auto
> driver.parameter.productid: 0003
> driver.parameter.synchronous: no
> driver.parameter.vendorid: 06da
> driver.version: 2.7.4-151-g9209e18
> driver.version.data: MGE HID 1.41
> driver.version.internal: 0.41
> ups.mfr: CTN
> ups.model: USB UPS
> ups.productid: 0003
> ups.status: OB
> ups.vendorid: 06da
Hmm, I'll see if we can add a warning if those IDs are passed to usbhid-ups.
(We have a few special cases for other confusing label-versus-OEM naming
situations.)

https://github.com/networkupstools/nut/issues/334
> The Manufacturer, model, and data presented are... not at all what I
expected.
> 
> The particular model I selected has a 20A style plug.  While I can plug it
in, I've no other devices with such a plug so I can't actually confirm
it's making proper contact.
> 
> It would be nice if someone more aware of the state of the UPS industry
could comment on if this UPS is Eaton 'branded' as a result of some
licencing deal and/or merger; or if this UPS happens to be a counterfeit.
I think you mentioned this elsewhere, but it is not unusual for vendors to use
different controllers for different model classes. I was only aware of the MGE
and Powerware lines for Eaton, but then again, I don't buy new equipment
often.
> I'd also like to know if I should be expecting to see things like the
line quality, UPS load, and maybe even a battery voltage (if not remaining time
estimate) from a 'lower end' UPS.
For instance, compare http://networkupstools.org/ddl/Eaton/Powerware_3105.html
and http://networkupstools.org/ddl/Eaton/Powerware_5110.html - some of that may
be due to deficiencies in the driver, but the more typical failure mode is to
print an incorrect value rather than omit a value.
> [3111733.168501] usb 3-3: USB disconnect, device number 6
> [3111737.564994] usb 3-3: new low-speed USB device number 7 using xhci_hcd
> [3111737.763574] hid-generic 0003:06DA:0003.0002: hiddev0,hidraw0: USB HID
v1.11 Device [CTN USB UPS] on usb-0000:00:14.0-3/input0
> [3111737.921670] usb 3-4: new low-speed USB device number 8 using xhci_hcd
> [3111738.085069] usb 3-4: device descriptor read/64, error -71
> [3111748.351251] usb 3-4: device descriptor read/64, error -110
> [3111748.614619] usb 3-4: new low-speed USB device number 9 using xhci_hcd
> [3111748.777993] usb 3-4: device descriptor read/64, error -71
> [3111764.040752] usb 3-4: device descriptor read/64, error -110
> [3111764.304017] usb 3-4: new low-speed USB device number 10 using xhci_hcd
> [3111764.305692] usb 3-4: Device not responding to setup address.
> [3111764.508782] usb 3-4: Device not responding to setup address.
> [3111764.710658] usb 3-4: device not accepting address 10, error -71
> [3111764.870704] usb 3-4: new low-speed USB device number 11 using xhci_hcd
> [3111764.871490] usb 3-4: Device not responding to setup address.
> [3111765.074047] usb 3-4: Device not responding to setup address.
> [3111765.277350] usb 3-4: device not accepting address 11, error -71
> [3111765.278466] usb usb3-port4: unable to enumerate USB device
We're trying to better understand why xhci_hcd has a hard time with 1.5
Mbit/sec USB. It has mostly shown up with other UPS brands, but I wouldn't
be surprised if it was the same root cause as this. While switching to a better
cable or adding a hub would make these problems go away in the past, that has
not been the case with more recent motherboards.
> 
> Linux 4.7.4-1-ARCH #1 SMP PREEMPT Thu Sep 15 15:24:29 CEST 2016 x86_64
GNU/Linux
> 
> Bus 003 Device 006: ID 06da:0003 Phoenixtec Power Co., Ltd 1300VA UPS
> Device Descriptor:
>   bLength                18
>   bDescriptorType         1
>   bcdUSB               1.10
>   bDeviceClass            0 
>   bDeviceSubClass         0 
>   bDeviceProtocol         0 
>   bMaxPacketSize0         8
>   idVendor           0x06da Phoenixtec Power Co., Ltd
>   idProduct          0x0003 1300VA UPS
>   bcdDevice            5.01
>   iManufacturer           3 
>   iProduct                1 
>   iSerial                 0 
>   bNumConfigurations      1
>   Configuration Descriptor:
>     bLength                 9
>     bDescriptorType         2
>     wTotalLength           34
>     bNumInterfaces          1
>     bConfigurationValue     1
>     iConfiguration          0 
>     bmAttributes         0xa0
>       (Bus Powered)
>       Remote Wakeup
>     MaxPower              100mA
>     Interface Descriptor:
>       bLength                 9
>       bDescriptorType         4
>       bInterfaceNumber        0
>       bAlternateSetting       0
>       bNumEndpoints           1
>       bInterfaceClass         3 Human Interface Device
>       bInterfaceSubClass      0 
>       bInterfaceProtocol      0 
>       iInterface              0 
>         HID Device Descriptor:
>           bLength                 9
>           bDescriptorType        33
>           bcdHID               1.11
>           bCountryCode            0 Not supported
>           bNumDescriptors         1
>           bDescriptorType        34 Report
>           wDescriptorLength      27
>          Report Descriptors: 
>            ** UNAVAILABLE **
>       Endpoint Descriptor:
>         bLength                 7
>         bDescriptorType         5
>         bEndpointAddress     0x81  EP 1 IN
>         bmAttributes            3
>           Transfer Type            Interrupt
>           Synch Type               None
>           Usage Type               Data
>         wMaxPacketSize     0x0008  1x 8 bytes
>         bInterval              12
> 
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> Nut-upsuser at lists.alioth.debian.org
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