Nut upsuser - Jul 2006 - Re: your Tripp-Lite AVR550U

Hi Patrick,

Patrick Nolan wrote:
> 
> Remember me?  Back in May we exchanged some messages about my Tripp-Lite
> UPS.  My boss has gone on vacation, so I finally got a chance to take a
> look at this.
> 
> Peter Selinger wrote:
> ...
> > In case you feel like experimenting with this, I am attaching a patch
> > that *might* enable this device to be supported by the newhidups
> > driver, when applied to the current development version from the SVN
> > repository. Some fine-tuning will probably be required, for which the
> > output of "newhidups -u root -DD -x generic -x vendorid=09ae
auto"
> > would still be useful. 
> > 
> > -- Peter
> 
> OK.  I downloaded the latest development version and added your patch.
> Here's what comes out.  It seems to go into an infinite loop on the
> notifications.
Yes, that is useful info. The "infinite loop" is of course normal; it
means that the driver is functioning and reading data from the UPS. 
I would be very concerned if it suddenly stopped.

I will have a look at the "Path:" lines and refine the driver later
(right now I am, as usual, traveling). 

Meanwhile, you can try running it without the -x generic -x
vendorid=09ae options and see what happens. 

Once the driver is running, you should also run upsd, and then use
upsc to display info from the UPS. You can follow the installation
instructions. 

-- Peter

P.S. please keep this discussion on the mailing list (i.e., "reply to
all").
> 
> $ sudo ./newhidups -u root -DD -x generic -x vendorid=09ae auto
> Network UPS Tools: 0.28 USB communication driver 0.28 - core 0.30 (2.1.0)
> 
> debug level is '2'
> Checking device (09AE/1003) (002/003)
> - VendorID: 09ae
> - ProductID: 1003
> - Manufacturer: Tripp Lite
> - Product: TRIPP LITE UPS
> - Serial Number: 692186 A
> - Bus: 002
> Trying to match device
> Device matches
> HID descriptor retrieved (Reportlen = 459)
> Report descriptor retrieved (Reportlen = 459)
> Found HID device
> Report Descriptor size = 459
> Detected a UPS: Tripp Lite /TRIPP LITE UPS
> Using subdriver: GENERIC HID 0.1
> Path: UPS.PowerSummary.iProduct, Type: Feature, Value: 1.000000
> Path: UPS.PowerSummary.iSerialNumber, Type: Feature, Value: 2.000000
> Path: UPS.PowerSummary.iManufacturer, Type: Feature, Value: 3.000000
> Path: UPS.PowerSummary.Input.ConfigVoltage, Type: Feature, Value:
120.000000
> Path: UPS.PowerSummary.AudibleAlarmControl, Type: Feature, Value: 2.000000
> Path: UPS.PowerSummary.iDeviceChemistry, Type: Feature, Value: 24.000000
> Path: UPS.PowerSummary.CapacityMode, Type: Feature, Value: 2.000000
> Path: UPS.PowerSummary.RemainingCapacity, Type: Input, Value: 100.000000
> Path: UPS.PowerSummary.RemainingCapacity, Type: Feature, Value: 100.000000
> Path: UPS.PowerSummary.FullChargeCapacity, Type: Feature, Value: 100.000000
> Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type: Input, 
> Value: 0.000000
> Can't find object UPS.PowerSummary.PresentStatus.008400d0
> Path: UPS.PowerSummary.PresentStatus.008400d0, Type: Input
> Can't find object UPS.PowerSummary.PresentStatus.ConfigActivePower
> Path: UPS.PowerSummary.PresentStatus.ConfigActivePower, Type: Input
> Can't find object UPS.PowerSummary.PresentStatus.ConfigPercentLoad
> Path: UPS.PowerSummary.PresentStatus.ConfigPercentLoad, Type: Input
> Can't find object UPS.PowerSummary.PresentStatus.0084004b
> Path: UPS.PowerSummary.PresentStatus.0084004b, Type: Input
> Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type: Feature, 
> Value: 0.000000
> Path: UPS.PowerSummary.PresentStatus.ACPresent, Type: Feature, Value: 
> 1.000000
> Path: UPS.PowerSummary.PresentStatus.Charging, Type: Feature, Value: 
> 1.000000
> Path: UPS.PowerSummary.PresentStatus.Discharging, Type: Feature, Value: 
> 0.000000
> Path: UPS.PowerSummary.PresentStatus.NeedReplacement, Type: Feature, 
> Value: 0.000000
> Path: UPS.BatterySystem.Battery.ConfigVoltage, Type: Feature, Value: 
> 12.000000
> Path: UPS.BatterySystem.Battery.PresentStatus.Charging, Type: Feature, 
> Value: 1.000000
> Path: UPS.BatterySystem.Battery.PresentStatus.Discharging, Type: 
> Feature, Value: 0.000000
> Path: UPS.BatterySystem.Battery.PresentStatus.NeedReplacement, Type: 
> Feature, Value: 0.000000
> Path: UPS.BatterySystem.Test, Type: Feature, Value: 0.000000
> Path: UPS.Flow.ConfigVoltage, Type: Feature, Value: 120.000000
> Path: UPS.Flow.ConfigFrequency, Type: Feature, Value: 60.000000
> Path: UPS.Flow.ConfigApparentPower, Type: Feature, Value: 550.000000
> Path: UPS.OutletSystem.Outlet.DelayBeforeShutdown, Type: Feature, Value: 
> 65535.000000
> Path: UPS.OutletSystem.Outlet.ffff0091, Type: Feature, Value: 0.000000
> Path: UPS.OutletSystem.Outlet.ffff0092, Type: Feature, Value: 0.000000
> Path: UPS.OutletSystem.Outlet.ffff00c7, Type: Feature, Value: 1.000000
> Path: UPS.ffff0010.00ff0001.ffff007d, Type: Feature, Value: 4099.000000
> Path: UPS.ffff0015.00ff0001.ffff00c0, Type: Feature, Value: 255.000000
> Path: UPS.ffff0015.00ff0001.ffff00d2, Type: Feature, Value: 255.000000
> Path: UPS.ffff0015.00ff0001.ffff00c1, Type: Feature, Value: 255.000000
> Path: UPS.ffff0015.00ff0001.ffff00c2, Type: Feature, Value: 255.000000
> Path: UPS.ffff0015.00ff0001.ffff00c3, Type: Feature, Value: 255.000000
> Path: UPS.ffff0015.00ff0001.ffff00c5, Type: Feature, Value: 2.000000
> Can't retrieve Report 154 (-32/32): Broken pipe
> Path: UPS.ffff0015.00ff0001.ffff00c4, Type: Feature
> entering identify_ups(0x09ae, 0x1003)
> 
> upsdrv_updateinfo...
> dstate_init: sock /var/state/ups/newhidups-auto open on fd 5
> upsdrv_updateinfo...
> Waiting for notifications...
> 
> =>Got 1 HID Objects...
> find_hid_info: unknown variable: UPS.PowerSummary.RemainingCapacity
> 
> upsdrv_updateinfo...
> Waiting for notifications...
> 
> =>Got 5 HID Objects...
> find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.0084004b
> 
> find_hid_info: unknown variable: 
> UPS.PowerSummary.PresentStatus.ConfigPercentLoad
> 
> find_hid_info: unknown variable: 
> UPS.PowerSummary.PresentStatus.ConfigActivePower
> 
> find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.008400d0
> 
> find_hid_info: unknown variable: 
> UPS.PowerSummary.PresentStatus.ShutdownImminent
> 
> upsdrv_updateinfo...
> Waiting for notifications...
> 
> =>Got 1 HID Objects...
> find_hid_info: unknown variable: UPS.PowerSummary.RemainingCapacity
> 
> upsdrv_updateinfo...
> Waiting for notifications...
> 
> =>Got 5 HID Objects...
> find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.0084004b
> 
> find_hid_info: unknown variable: 
> UPS.PowerSummary.PresentStatus.ConfigPercentLoad
> 
> find_hid_info: unknown variable: 
> UPS.PowerSummary.PresentStatus.ConfigActivePower
> 
> find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.008400d0
> 
> find_hid_info: unknown variable: 
> UPS.PowerSummary.PresentStatus.ShutdownImminent
> 
> upsdrv_updateinfo...
> Waiting for notifications...
> 
> =>Got 1 HID Objects...
> find_hid_info: unknown variable: UPS.PowerSummary.RemainingCapacity
> 
> upsdrv_updateinfo...
> Waiting for notifications...
> 
> =>Got 5 HID Objects...
> find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.0084004b
> 
> find_hid_info: unknown variable: 
> UPS.PowerSummary.PresentStatus.ConfigPercentLoad
> 
> find_hid_info: unknown variable: 
> UPS.PowerSummary.PresentStatus.ConfigActivePower
> 
> find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.008400d0
> 
> find_hid_info: unknown variable: 
> UPS.PowerSummary.PresentStatus.ShutdownImminent
> 
> upsdrv_updateinfo...
> Waiting for notifications...
> 
> =>Got 1 HID Objects...
> find_hid_info: unknown variable: UPS.PowerSummary.RemainingCapacity
> 
> upsdrv_updateinfo...
> Waiting for notifications...
> 
> =>Got 5 HID Objects...
> find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.0084004b
> 
> find_hid_info: unknown variable: 
> UPS.PowerSummary.PresentStatus.ConfigPercentLoad
> 
> find_hid_info: unknown variable: 
> UPS.PowerSummary.PresentStatus.ConfigActivePower
> 
> find_hid_info: unknown variable: UPS.PowerSummary.PresentStatus.008400d0
> 
> find_hid_info: unknown variable: 
> UPS.PowerSummary.PresentStatus.ShutdownImminent
> 
> upsdrv_updateinfo...
> Waiting for notifications...
>

Recently I was corresponding with Peter Selinger about how the
newhidups driver could be made to work with my Tripp-Lite AVR550U.
I downloaded the development version of NUT 2.1 and applied a
patch he produced to newhidups.  I was able to extract some useful
information about the device.

Peter Selinger wrote:
> Meanwhile, you can try running it without the -x generic -x
> vendorid=09ae options and see what happens. 
> 
> Once the driver is running, you should also run upsd, and then use
> upsc to display info from the UPS. You can follow the installation
> instructions. 
> 
> -- Peter
> 
> P.S. please keep this discussion on the mailing list (i.e., "reply to
> all").
> 
I have discovered that this is dangerous.  For instance,
./newhidups -DD -u root auto
causes the UPS to shut down when I kill the driver.  By thrashing around
with various combinations of arguments, I got the driver to run, 
apparently.  Then I tried upsd with no success.  At some point I must
have sent some really bad command to the UPS, because it locked up
completely.  It vanished from the USB bus.  It wouldn't turn off or
do its self-test.  I had to unplug it for 2 days before it recovered.
I can't remember the sequence that caused the failure, and I'm not eager
to try to reproduce it.

Also, is -u root necessary for newhidups?  In information-gathering mode
it doesn't work without it, even though I compiled using --with-user=ups
and ups owns the USB device.

By the way, I have corresponded with Tripp-Lite tech support about this 
hardware lockup and their own management software.  They seem to be as
dense as they come.  It's as if they didn't actually read my messages,
but popped out canned responses that have nothing to do with the actual
problem.