I'm a little confused about what you are supposed to do when you discover a bug with CentOS (and by implication RHEL). Is there some policy as to what to do and where to report the bug? It doesn't seem appropriate to report it to http://bugs.centos.org because CentOS is kept in-sync with the upstream, so bugs will never get fixed in CentOS, only in the upstream distribution. Unless there is some feedback mechanism from this CentOS bugtracker to Redhat that I am unaware of. So that makes the obvious place to report any bugs http://bugzilla.redhat.com, but do they (Redhat) have any opinion on people reporting bugs observed on a CentOS distribution there? Do they welcome it or do they discourage it? There is certainly no CentOS product classification in their bugzilla I can see. So, in short, is there any CentOS bug reporting policy, and is it written down anywhere? Hywel.
Hywel Richards wrote:> I'm a little confused about what you are supposed to do when you > discover a bug with CentOS (and by implication RHEL). > > Is there some policy as to what to do and where to report the bug? > > It doesn't seem appropriate to report it to http://bugs.centos.org > because CentOS is kept in-sync with the upstream, so bugs will never get > fixed in CentOS, only in the upstream distribution. > Unless there is some feedback mechanism from this CentOS bugtracker to > Redhat that I am unaware of. > > So that makes the obvious place to report any bugs > http://bugzilla.redhat.com, but do they (Redhat) have any opinion on > people reporting bugs observed on a CentOS distribution there? Do they > welcome it or do they discourage it? There is certainly no CentOS > product classification in their bugzilla I can see. > > So, in short, is there any CentOS bug reporting policy, and is it > written down anywhere? > > Hywel. >I don't know if there is an official policy, but I report bugs at both and cross reference each to the other (unless they obviously only apply to one and not the other). Red Hat does encourage the CentOS community to report bugs against their product, and in their "External Bugs" section there is even a selection for CentOS to enter the CentOS BugID number. Hence it makes sense to file against CentOS first, then file against RH and enter the External CentOS BigID number, and finally come back to CentOS and add the RH BugID for reference. I agree it would be useful to have a written policy/guidance (if it doesn't already exist) - perhaps this is something we could get added to the Wiki.
Hywel Richards wrote:> Is there some policy as to what to do and where to report the bug?report it on bugs.centos.org unless you have a RHEL subscription and are able to also reproduce the exact same issue under the exact same conditions, in which case you should report it at bugzilla.redhat.com> It doesn't seem appropriate to report it to http://bugs.centos.org > because CentOS is kept in-sync with the upstream, so bugs will never get > fixed in CentOS, only in the upstream distribution.Thats not really 100% black/white situation - if there is a major issue that has implications, and we are able to fix it locally we will always do that and users are quite welcome to jump over and move into the contributors side of things for such issues. However, the reason I said you should really report issues at bugs.centos.org is that someone needs to first make sure it is indeed not an issue introduced by the CentOS process ( We had had a few of those as well ), and the issue needs to go upstream. - KB