Hi all, I'm not sure how this happened, but one of my customers managed to turn call forwarding on on his spa112. I thought I had that turned off in the provisioning file. I have this in the provisioning file: <Cfwd_All_Serv_1_>No</Cfwd_All_Serv_1_> <Cfwd_Busy_Serv_1_>No</Cfwd_Busy_Serv_1_> And I have a similar entry for line 2. When I dial the device, I use this line to dial it: exten => 888,n,dial(sip/000E084B8xxx-1,60,Trit) Here is what I get on the server console: [Jul 19 15:49:42] -- Called sip/000E084B8xxx-1 [Jul 19 15:49:42] -- Got SIP response 302 "Moved Temporarily" back from 99.114.250.142:5060 [Jul 19 15:49:42] -- Now forwarding SIP/3CCE73D31786-1-00017bdb to 'Local/2146647512 at magic' (thanks to SIP/000E084B8xxx-1-00017bdc) [Jul 19 15:49:42] -- Forwarding SIP/3CCE73D31xxx-1-00017bdb to 'Local/214xxxxxx at magic' prevented. [Jul 19 15:49:42] == Everyone is busy/congested at this time (1:1/0/0) [Jul 19 15:49:42] -- Auto fallthrough, channel 'SIP/3CCE73D31xxx-1-00017bdb' status is 'BUSY' So, my question is, how do I turn this feature off on this device? My customer really isn't in a position to be able to plug a handset into the device and dial *73. Can this be disabled from the provisioning file? Is there anything else I can do to prevent this? TIA, Mike Diehl.