Hi all, I have an SPA112 that in sitting behind a Ubee cable modem. The internet link is solid, but the device becomes unreachable within a day or so of being rebooted. Then the customer goes to reboot the device, they report that all 4 lights are lit. The ISP reports that the device does respond to ping, so it's not completely dead. I've had the same symptoms with SPA303's sitting behind Ubee modems. So, is there some configuration setting on the SPA that I can set to make this device more stable? Mike. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20140206/4916a0df/attachment.html>
How long is the registration timeout? If the device is behind a router/firewall, then you need to set a registration timeout lower than the state table "life" in the router/firewall. I usually set my devices to just 2 minutes and it works almost all the time. Most Cisco devices have a very long timeout of 3600 seconds. Leandro 2014-02-06 17:18 GMT+01:00 Mike Diehl <mdiehlenator at gmail.com>:> Hi all, > > I have an SPA112 that in sitting behind a Ubee cable modem. The internet > link is solid, but the device becomes unreachable within a day or so of > being rebooted. Then the customer goes to reboot the device, they report > that all 4 lights are lit. The ISP reports that the device does respond to > ping, so it's not completely dead. I've had the same symptoms with > SPA303's sitting behind Ubee modems. > > So, is there some configuration setting on the SPA that I can set to make > this device more stable? > > Mike. > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20140206/d34deeab/attachment.html>
On 2/6/14, 11:18 AM, Mike Diehl wrote:> Hi all, > > I have an SPA112 that in sitting behind a Ubee cable modem. The > internet link is solid, but the device becomes unreachable within a > day or so of being rebooted. Then the customer goes to reboot the > device, they report that all 4 lights are lit. The ISP reports that > the device does respond to ping, so it's not completely dead. I've > had the same symptoms with SPA303's sitting behind Ubee modems. > > So, is there some configuration setting on the SPA that I can set to > make this device more stable? >I have seen similar behavior before on the SPA122. I could ping it, open the web page, etc... but it would not register until I rebooted it. Upon closer examination I could see that the SPA122 was only working partially. The voice modules appeared to be dead thus it would not register. You could see this by looking at the stats page and the lines would not show any stats at all or even if they were ON or OFF hook. A reboot would fix it for a few days. The solution was to get a new SPA122. My take on this is that it was a hardware issue, not a software one that could be fixed with configuration settings. What I hate about these units is that they take more that 1 minute to boot and register. The SPA2102 only took about 15 seconds. That really sucks when you have a customer on the line and are troubleshooting an issue that requires a reboot.> Mike. > >-- Technical Support http://www.cellroute.net -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20140206/18883985/attachment.html>