asterisk users
2013-Jun-13 21:19 UTC
[asterisk-users] Light-weight voice recognition for IVR
Hello list, 'Just wondering if anyone can point to a very light-weight and easy to incorporate into Asterisk (v. 11.x) to handle a minimal set of responses, like: 0 - 9 yes no (maybe * and # for some people) The idea is that within an IVR menu, the caller could respond by speaking to the typical IVR options, like: For Archie, press or say 1 now For Veronica, press or say 2 now For Jughead, press or say 3 now (etc.) You have selected option 2 for Veronica, press 1 or say "yes" if this is correct. If a voice response was received (not a DTMF key press) indeterminate, some status would be useful (beyond just a timeout). It would be great if this was simple to code into the dialplan, much like like the current background/wait model for keypresses. Low cost or free would be nice too! Thanks for any suggestions. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130613/730246db/attachment.htm>
Thorsten Göllner
2013-Jun-14 08:34 UTC
[asterisk-users] Light-weight voice recognition for IVR
Hi, some month ago we installed a VoiceRec-Module from Vestec (https://www.vestec.com/) on Asterisk 11.x. It works so far and you will find examples for your dialplan. It should be ok for your needs. -Thorsten- Am 13.06.2013 23:19, schrieb asterisk users:> Hello list, > > 'Just wondering if anyone can point to a very light-weight and easy to > incorporate into Asterisk (v. 11.x) to handle a minimal set of > responses, like: > 0 - 9 > yes > no > (maybe * and # for some people) > > The idea is that within an IVR menu, the caller could respond by > speaking to the typical IVR options, like: > > For Archie, press or say 1 now > For Veronica, press or say 2 now > For Jughead, press or say 3 now > (etc.) > > You have selected option 2 for Veronica, press 1 or say "yes" if > this is correct. > > If a voice response was received (not a DTMF key press) indeterminate, > some status would be useful (beyond just a timeout). > > It would be great if this was simple to code into the dialplan, much > like like the current background/wait model for keypresses. Low cost > or free would be nice too! > > Thanks for any suggestions.-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130614/d83434d3/attachment.htm>