asterisk users - Jun 2010 - Support from Vestec

Does it exist?  Sending email to their support address appears to be a
black hole.  They reference a forum, but Google can't find it.

I keep having problems in any grammar than has a an "o" for
"zero": it breaks
recognition anywhere NEAR it.  For example, if I say "two o five", it
gets
recognized as "one o five".

Hi Richard,

Reference your query, Vestec provides free 
installation support for its speech recognition engine.

As 
stated on our website at http://www.vestec.com/support_overview in order to post
a tech support request, you first need to send an
email to support at vestec.com You will then receive an automated response to
open a (free-of-charge)
account with us and post your query on our tech support forum. A 
customer service representative will then respond to your query within 
24-48 hours.

Please note that Vestec tech support forum is NOT 
visible to the public; without an account with Vestec, you cannot access it.
That is why you have not been able to Google it. Moreover, once you have opened
an account with
Vestec and posted your tech support query, only you will be able to see 
the communication between yourself and Vestec tech support, thereby 
assuring you of privacy as well as a personalized log.

Hope this 
helps. We are looking forward to seeing you on Vestec tech support 
forum.

Best regards,
-Kashif

 Kashif Kahn
VP, Business Development
Vestec, Inc.
Waterloo, ON Canada
phone: 
(519) 885-7615
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