asterisk at newkirk.us
2013-Apr-04 05:37 UTC
[asterisk-users] ring group failure with "ExtensionState: 4"
New installation from AsteriskNow 3.0.0 with asterisk 11 and freepbx, running Digium D40 and D70 phones. Direct-dialed extensions work fine, but extensions in RingGroup won't ring - dialparties.agi apparently removes them from the dialstring pre-emptively: dialparties.agi: EXTENSION_STATE: 4 (UNKNOWN) dialparties.agi: Extension 2010 has ExtensionState: 4 What can I do? Any extension that is actually registered and available is being removed, then the ring group drops through to 'Destination if no answer'. I've got a town hall waiting for this system and I've never seen this problem before. Googling finds a few people with this problem, but I've not found a solution posted anywhere yet. j
C Goodwin
2013-Apr-05 01:56 UTC
[asterisk-users] ring group failure with "ExtensionState: 4"
J (the original poster, my Linux/networking/hardware guru) tried a Polycom on this server earlier today - exact same result on inbound calls to the Ring Groups, "Extension State 4 (UNKNOWN)", call goes to Unavailable voicemail. Direct-dialing the extensions still works normally. So, the issue looks to be with this new 3.0.0 release, not the Digium phones themselves. Can't anyone offer some feedback? We *were* excited by the integration and feature set of the new Digium phone - this customer bought 76 of them. With the failure of this new release (or an update package associated with it?), the excitement quickly fades... Any thoughts are appreciated! C -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130404/bd30c23b/attachment.htm>