Hi, I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answer simply stopped functioning. I can downgrade and make it work, upgrading kills it again. There obviously is a difference in how the newer firmware is treating this auto answer sip header. Can anybody tell me if they have Polycom firmware 4.x.x working with auto-answer/paging? Just so I know it's worth my time to investigate, as opposed to knowing it`s a Polycom firmware bug? If so, did you have to make any changes to the SIP header sent to make Polycom phones auto answer? Regards, Mike -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120210/34a95fb5/attachment.htm>
On Fri, Feb 10, 2012 at 10:30 PM, Mike <list at net-wall.com> wrote:> Hi,**** > > ** ** > > I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answer > simply stopped functioning. I can downgrade and make it work, upgrading > kills it again. There obviously is a difference in how the newer firmware > is treating this auto answer sip header.**** > > ** ** > > Can anybody tell me if they have Polycom firmware 4.x.x working with > auto-answer/paging? Just so I know it?s worth my time to investigate, as > opposed to knowing it`s a Polycom firmware bug? If so, did you have to make > any changes to the SIP header sent to make Polycom phones auto answer? *** > * > > ** ** > > Regards,**** > > ** ** > > Mike**** > > ** >Hi Mike, Is there a compelling reason to put version 4.0.1b on these phones? Brian> ** > > ** ** > > ** ** > > ** ** > > ** ** > > ** ** > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120210/0ee0afd4/attachment.htm>
Are you using the same cfg files? If yes I would try rewriting them from scratch using the blank cfg files that come with new firmware. I have seen wiered things by using olde cfg files On Friday, February 10, 2012, Mike <list at net-wall.com> wrote:> Hi, > > > > I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answersimply stopped functioning. I can downgrade and make it work, upgrading kills it again. There obviously is a difference in how the newer firmware is treating this auto answer sip header.> > > > Can anybody tell me if they have Polycom firmware 4.x.x working withauto-answer/paging? Just so I know it?s worth my time to investigate, as opposed to knowing it`s a Polycom firmware bug? If so, did you have to make any changes to the SIP header sent to make Polycom phones auto answer?> > > > Regards, > > > > Mike > > > > > > > > > > > >-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120212/193171fe/attachment.htm>
On 02/10/2012 05:30 PM, Mike wrote:> Hi, > > I just moved many Polycom phones from firmware v3 to 4.0.1b. Anto-Answer > simply stopped functioning. I can downgrade and make it work, upgrading > kills it again. There obviously is a difference in how the newer > firmware is treating this auto answer sip header. > > Can anybody tell me if they have Polycom firmware 4.x.x working with > auto-answer/paging? Just so I know it?s worth my time to investigate, as > opposed to knowing it`s a Polycom firmware bug? If so, did you have to > make any changes to the SIP header sent to make Polycom phones auto answer? >I would second the others suggestions about rewriting the configs. Polycom made extensive changes between 3.2 and 3.3, and I think they made a fair number of changes between 3.3 and 4.0. I have two phones that I've upgraded to 4.0.1b for testing, a 550 and a spectralink 8440, and I believe I have auto answer working as you describe. Here's the pertinent snippet from my config: <polycomConfig> <voIpProt> <voIpProt.SIP> <voIpProt.SIP.alertInfo voIpProt.SIP.alertInfo.1.class="ringAutoAnswer" voIpProt.SIP.alertInfo.1.value="intercom" voIpProt.SIP.alertInfo.2.class="ringAnswerMute" voIpProt.SIP.alertInfo.2.value="page" voIpProt.SIP.alertInfo.3.class="autoAnswer" voIpProt.SIP.alertInfo.3.value="silentanswer"> </voIpProt.SIP.alertInfo> </voIpProt.SIP> </voIpProt> </polycomConfig> I have also added an <se.rt> section to adjust the ringer and timeouts for these ring tones. -Dave