Niccolò Belli
2009-Oct-17 13:45 UTC
[asterisk-users] how to limit the calls leaving a queue?
Hi, I explain what I want to do.. All the operators share their phones. The number of the operator isn't constant, so it's possible that two operators share all the phones. They need to move all around, so they pick up the first phone they find. If there are only few operator is very annoying for them to ear the other phones ringing while they are at the phone! So I'dd like to limit the maximum number of simultaneous calls leaving the queue, but how to do it?
I have used the group function to limit the calls entering a queue for a similar reason to yourself. PaulH Niccol? Belli wrote:> Hi, > I explain what I want to do.. > All the operators share their phones. The number of the operator isn't > constant, so it's possible that two operators share all the phones. > They need to move all around, so they pick up the first phone they find. > If there are only few operator is very annoying for them to ear the > other phones ringing while they are at the phone! > So I'dd like to limit the maximum number of simultaneous calls leaving > the queue, but how to do it? > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > AstriCon 2009 - October 13 - 15 Phoenix, Arizona > Register Now: http://www.astricon.net > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
Niccolò Belli
2009-Oct-18 13:49 UTC
[asterisk-users] how to limit the calls leaving a queue?
2009/10/17 Paul Hales <pdhales at optusnet.com.au>:> > I have used the group function to limit the calls entering a queue for a > similar reason to yourself.But I do not want to limit the calls entering a queue (I can already do it with maxlen= in queues.conf), people should wait in the queue until an operator hang up. Is it possible to do it? Darkbasic
Niccolò Belli
2009-Oct-20 11:29 UTC
[asterisk-users] how to limit the calls leaving a queue?
No one can help me? Darkbasic Il 18 ottobre 2009 15.49, Niccol? Belli <darkbasic4 at gmail.com> ha scritto:> 2009/10/17 Paul Hales <pdhales at optusnet.com.au>: >> >> I have used the group function to limit the calls entering a queue for a >> similar reason to yourself. > > But I do not want to limit the calls entering a queue (I can already > do it with maxlen= in queues.conf), people should wait in the queue > until an operator hang up. > Is it possible to do it? > > Darkbasic >
Niccol? Belli schreef:> No one can help me? >Maybe you should explain your problem in more detail? Ron> Darkbasic > > Il 18 ottobre 2009 15.49, Niccol? Belli <darkbasic4 at gmail.com> ha scritto: >> 2009/10/17 Paul Hales <pdhales at optusnet.com.au>: >>> I have used the group function to limit the calls entering a queue for a >>> similar reason to yourself. >> But I do not want to limit the calls entering a queue (I can already >> do it with maxlen= in queues.conf), people should wait in the queue >> until an operator hang up. >> Is it possible to do it? >> >> Darkbasic >> > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-- NeoNova BV innovatieve internetoplossingen http://www.neonova.nl Science Park 140 1098 XG Amsterdam info: 020-5611300 servicedesk: 020-5611302 fax: 020-5611301 KvK Amsterdam 34151241 Op dit bericht is de volgende disclaimer van toepassing: http://www.neonova.nl/maildisclaimer