thr3ads.net - asterisk users - [asterisk-users] Newbie trying to make calls outside via digium card and POTS line [Mar 2009]

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Bruce Thayre

2009-Mar-30 21:16 UTC

[asterisk-users] Newbie trying to make calls outside via digium card and POTS line

Hello,
This is my first asterisk installation, and having read up on the
documentation, and trying several tutorials i'm unable to get my
outbound route working.  I'm certain it's an issue with my configuration
and my inexperience with asterisk.  So i have my POTS phone connected to
my digium card, and when i make a call, I receive the "cannot be
completed as dialed" message.  The log for the event in question is:

[Mar 30 10:51:22] VERBOSE[1944] logger.c:     -- Starting simple switch
on 'Zap/3-1'
[Mar 30 10:51:30] VERBOSE[1944] logger.c:     -- Executing
[18585300400 at from-internal:1] ResetCDR("Zap/3-1", "") in
new stack
[Mar 30 10:51:30] VERBOSE[1944] logger.c:     -- Executing
[18585300400 at from-internal:2] NoCDR("Zap/3-1", "") in new
stack
[Mar 30 10:51:30] VERBOSE[1944] logger.c:     -- Executing
[18585300400 at from-internal:3] Wait("Zap/3-1", "1") in new
stack
[Mar 30 10:51:31] VERBOSE[1944] logger.c:     -- Executing
[18585300400 at from-internal:4] Playback("Zap/3-1",
"silence/1&cannot-complete-as-dialed&check-number-dial-again|noanswer")
in new stack
[Mar 30 10:51:31] VERBOSE[1944] logger.c:     -- <Zap/3-1> Playing
'silence/1' (language 'en')
[Mar 30 10:51:32] VERBOSE[1944] logger.c:     -- <Zap/3-1> Playing
'cannot-complete-as-dialed' (language 'en')
[Mar 30 10:51:34] VERBOSE[1944] logger.c:     -- <Zap/3-1> Playing
'check-number-dial-again' (language 'en')
[Mar 30 10:51:37] VERBOSE[1944] logger.c:     -- Executing
[18585300400 at from-internal:5] Wait("Zap/3-1", "1") in new
stack
[Mar 30 10:51:38] VERBOSE[1944] logger.c:     -- Executing
[18585300400 at from-internal:6] Congestion("Zap/3-1", "20")
in new stack
[Mar 30 10:51:39] VERBOSE[1944] logger.c:   == Spawn extension
(from-internal, 18585300400, 6) exited non-zero on 'Zap/3-1'
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
[h at from-internal:1] Macro("Zap/3-1", "hangupcall") in new
stack
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
[s at macro-hangupcall:1] ResetCDR("Zap/3-1", "w") in new
stack
[Mar 30 10:51:39] DEBUG[1944] app_macro.c: Executed application: ResetCDR
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
[s at macro-hangupcall:2] NoCDR("Zap/3-1", "") in new stack
[Mar 30 10:51:39] DEBUG[1944] app_macro.c: Executed application: NoCDR
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
[s at macro-hangupcall:3] GotoIf("Zap/3-1", "1?skiprg") in
new stack
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Goto (macro-hangupcall,s,6)
[Mar 30 10:51:39] DEBUG[1944] app_macro.c: Executed application: GotoIf
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
[s at macro-hangupcall:6] GotoIf("Zap/3-1", "1?skipblkvm")
in new stack
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Goto (macro-hangupcall,s,9)
[Mar 30 10:51:39] DEBUG[1944] app_macro.c: Executed application: GotoIf
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
[s at macro-hangupcall:9] GotoIf("Zap/3-1", "1?theend") in
new stack
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Goto
(macro-hangupcall,s,11)
[Mar 30 10:51:39] DEBUG[1944] app_macro.c: Executed application: GotoIf
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
[s at macro-hangupcall:11] Hangup("Zap/3-1", "") in new
stack
[Mar 30 10:51:39] VERBOSE[1944] logger.c:   == Spawn extension
(macro-hangupcall, s, 11) exited non-zero on 'Zap/3-1' in macro
'hangupcall'
[Mar 30 10:51:39] VERBOSE[1944] logger.c:   == Spawn extension
(macro-hangupcall, s, 11) exited non-zero on 'Zap/3-1'
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Hungup 'Zap/3-1'
[Mar 30 10:51:43] DEBUG[2857] chan_zap.c: Message status for
4321 at default changed from -1 to 0 on 3

Up to this point, all i have set up are two SIP phones, my POTS phone,
and 1 ring group.  My POTS line is connected to channel 1, and my POTS
phone is connected on channel 3.  Perhaps my understanding of how the
calls are handled is flawed, but it seems to me that:

1.  I dial a number on my POTS phone
2.  Using the number, asterisk should match it against the dialing rules
i have set
3.  Having matched the number to an outbound dialing rule, it routes the
call to the outside trunk and bingo bango i'm talking on the phone with
someone outside my office

However in this situation, it doesn't seem to work.  And lines like
"[18585300400 at from-internal:6] Congestion("Zap/3-1",
"20") in new stack"
are a mystery to me.  If any additional information is needed just let
me know what, and i'll post it.  Any help would be greatly appreciated
as i'm kind of stuck on at this point.  Thanks!!!!

Alex Robar

2009-Mar-30 21:28 UTC

head link

[asterisk-users] Newbie trying to make calls outside via digium card and POTS line

On Mon, Mar 30, 2009 at 5:16 PM, Bruce Thayre <bruce at
mipscomputation.com>wrote:
>
> Up to this point, all i have set up are two SIP phones, my POTS phone,
> and 1 ring group.  My POTS line is connected to channel 1, and my POTS
> phone is connected on channel 3.  Perhaps my understanding of how the
> calls are handled is flawed, but it seems to me that:
>
> 1.  I dial a number on my POTS phone
> 2.  Using the number, asterisk should match it against the dialing rules
> i have set
> 3.  Having matched the number to an outbound dialing rule, it routes the
> call to the outside trunk and bingo bango i'm talking on the phone with
> someone outside my office
>
> However in this situation, it doesn't seem to work.  And lines like
> "[18585300400 at from-internal:6] Congestion("Zap/3-1",
"20") in new stack"
> are a mystery to me.  If any additional information is needed just let
> me know what, and i'll post it.  Any help would be greatly appreciated
> as i'm kind of stuck on at this point.  Thanks!!!!
>
> <http://lists.digium.com/mailman/listinfo/asterisk-users>


Hi Bruce,

I can't be sure without looking at your dialplan, but based on your
description it looks like you are routing calls out the wrong port. Asterisk
is trying to dial 1-858-530-0400 on port 3 of your Digium card. You've
stated that your POTS line is plugged into port 1, so there's likely an
error in your dial command. Do you have Dial(ZAP/3-1... instead of
Dial(ZAP/1-1... ?

AR

-- 
Alex Robar
alex.robar at gmail.com
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Danny Nicholas

2009-Mar-30 21:28 UTC

head link

[asterisk-users] Newbie trying to make calls outside via digiumcard and POTS line

Show us your dialplan.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Bruce Thayre
Sent: Monday, March 30, 2009 4:16 PM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] Newbie trying to make calls outside via digiumcard
and POTS line

Hello,
This is my first asterisk installation, and having read up on the
documentation, and trying several tutorials i'm unable to get my
outbound route working.  I'm certain it's an issue with my configuration
and my inexperience with asterisk.  So i have my POTS phone connected to
my digium card, and when i make a call, I receive the "cannot be
completed as dialed" message.  The log for the event in question is:

[Mar 30 10:51:22] VERBOSE[1944] logger.c:     -- Starting simple switch
on 'Zap/3-1'
[Mar 30 10:51:30] VERBOSE[1944] logger.c:     -- Executing
[18585300400 at from-internal:1] ResetCDR("Zap/3-1", "") in
new stack
[Mar 30 10:51:30] VERBOSE[1944] logger.c:     -- Executing
[18585300400 at from-internal:2] NoCDR("Zap/3-1", "") in new
stack
[Mar 30 10:51:30] VERBOSE[1944] logger.c:     -- Executing
[18585300400 at from-internal:3] Wait("Zap/3-1", "1") in new
stack
[Mar 30 10:51:31] VERBOSE[1944] logger.c:     -- Executing
[18585300400 at from-internal:4] Playback("Zap/3-1",
"silence/1&cannot-complete-as-dialed&check-number-dial-again|noanswer")
in new stack
[Mar 30 10:51:31] VERBOSE[1944] logger.c:     -- <Zap/3-1> Playing
'silence/1' (language 'en')
[Mar 30 10:51:32] VERBOSE[1944] logger.c:     -- <Zap/3-1> Playing
'cannot-complete-as-dialed' (language 'en')
[Mar 30 10:51:34] VERBOSE[1944] logger.c:     -- <Zap/3-1> Playing
'check-number-dial-again' (language 'en')
[Mar 30 10:51:37] VERBOSE[1944] logger.c:     -- Executing
[18585300400 at from-internal:5] Wait("Zap/3-1", "1") in new
stack
[Mar 30 10:51:38] VERBOSE[1944] logger.c:     -- Executing
[18585300400 at from-internal:6] Congestion("Zap/3-1", "20")
in new stack
[Mar 30 10:51:39] VERBOSE[1944] logger.c:   == Spawn extension
(from-internal, 18585300400, 6) exited non-zero on 'Zap/3-1'
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
[h at from-internal:1] Macro("Zap/3-1", "hangupcall") in new
stack
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
[s at macro-hangupcall:1] ResetCDR("Zap/3-1", "w") in new
stack
[Mar 30 10:51:39] DEBUG[1944] app_macro.c: Executed application: ResetCDR
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
[s at macro-hangupcall:2] NoCDR("Zap/3-1", "") in new stack
[Mar 30 10:51:39] DEBUG[1944] app_macro.c: Executed application: NoCDR
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
[s at macro-hangupcall:3] GotoIf("Zap/3-1", "1?skiprg") in
new stack
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Goto (macro-hangupcall,s,6)
[Mar 30 10:51:39] DEBUG[1944] app_macro.c: Executed application: GotoIf
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
[s at macro-hangupcall:6] GotoIf("Zap/3-1", "1?skipblkvm")
in new stack
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Goto (macro-hangupcall,s,9)
[Mar 30 10:51:39] DEBUG[1944] app_macro.c: Executed application: GotoIf
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
[s at macro-hangupcall:9] GotoIf("Zap/3-1", "1?theend") in
new stack
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Goto
(macro-hangupcall,s,11)
[Mar 30 10:51:39] DEBUG[1944] app_macro.c: Executed application: GotoIf
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
[s at macro-hangupcall:11] Hangup("Zap/3-1", "") in new
stack
[Mar 30 10:51:39] VERBOSE[1944] logger.c:   == Spawn extension
(macro-hangupcall, s, 11) exited non-zero on 'Zap/3-1' in macro
'hangupcall'
[Mar 30 10:51:39] VERBOSE[1944] logger.c:   == Spawn extension
(macro-hangupcall, s, 11) exited non-zero on 'Zap/3-1'
[Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Hungup 'Zap/3-1'
[Mar 30 10:51:43] DEBUG[2857] chan_zap.c: Message status for
4321 at default changed from -1 to 0 on 3

Up to this point, all i have set up are two SIP phones, my POTS phone,
and 1 ring group.  My POTS line is connected to channel 1, and my POTS
phone is connected on channel 3.  Perhaps my understanding of how the
calls are handled is flawed, but it seems to me that:

1.  I dial a number on my POTS phone
2.  Using the number, asterisk should match it against the dialing rules
i have set
3.  Having matched the number to an outbound dialing rule, it routes the
call to the outside trunk and bingo bango i'm talking on the phone with
someone outside my office

However in this situation, it doesn't seem to work.  And lines like
"[18585300400 at from-internal:6] Congestion("Zap/3-1",
"20") in new stack"
are a mystery to me.  If any additional information is needed just let
me know what, and i'll post it.  Any help would be greatly appreciated
as i'm kind of stuck on at this point.  Thanks!!!!

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