asterisk users - Dec 2008 - Cut Through DTMF & caller ID on SIP phone

Hi

Setup : Asterisk 1.6 on Fedora Core 9 with TE410P..
1. I;ve noticed that whenever during "background(menu-filename)"
method - i try to press any key for selection like 1 for some prompt, 2 for
another prompt etc...Asterisk takes a while before it takes me to the respective
option..Is that normal behaviour ? by the time the caller waits to listen to the
appropriate prompt on selecting 1 - he thinks nothing is happening for 2-3
seconds ..
fyi, I used to use Trixbox prev. and didnt find any such problem ...

2. Is there any way to block the caller id from appearing on the SIP Phone ? my
trunk is E1 PRI while i used softphones internally -  i dont want my agents to
see the caller id - is their any way to block caller ids from appearing on
softphones ?

Thanks 
Sriram  
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set(CALLERID(number)=000)
David

2008/12/19 Sriram <d_r_sriram at hotmail.com>
>  Hi
>
> Setup : Asterisk 1.6 on Fedora Core 9 with TE410P..
> 1. I;ve noticed that whenever during "background(menu-filename)"
method - i
> try to press any key for selection like 1 for some prompt, 2 for another
> prompt etc...Asterisk takes a while before it takes me to the respective
> option..Is that normal behaviour ? by the time the caller waits to listen
to
> the appropriate prompt on selecting 1 - he thinks nothing is happening for
> 2-3 seconds ..
> fyi, I used to use Trixbox prev. and didnt find any such problem ...
>
> 2. Is there any way to block the caller id from appearing on the SIP Phone
> ? my trunk is E1 PRI while i used softphones internally -  i dont want my
> agents to see the caller id - is their any way to block caller ids from
> appearing on softphones ?
>
> Thanks
> Sriram
>
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set(CALLERID(number)=000)
David

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Sriram wrote:
> Setup : Asterisk 1.6 on Fedora Core 9 with TE410P.. 1. I;ve noticed
> that whenever during "background(menu-filename)" method - i try
to
> press any key for selection like 1 for some prompt, 2 for another
> prompt etc...Asterisk takes a while before it takes me to the
> respective option..Is that normal behaviour ? by the time the caller
> waits to listen to the appropriate prompt on selecting 1 - he thinks
> nothing is happening for 2-3 seconds .. fyi, I used to use Trixbox
> prev. and didnt find any such problem ...
This typically happens when you have overlapping extensions. i.e. a menu
option 1 and extensions starting with 1.  Don't forget to look in
include'd contexts, and don't forget wildcards.

Sriram wrote:
> 2. Is there any way to block the caller id from appearing on the SIP 
> Phone ? my trunk is E1 PRI while i used softphones internally -  i 
> dont want my agents to see the caller id - is their any way to block 
> caller ids from appearing on softphones ?
a)  SetCallerPres(restircted)
or
b) Set(CALLERID(name)=Anonymous)

Trevor Peirce schrieb:
> Sriram wrote:
>> 2. Is there any way to block the caller id from appearing on the SIP 
>> Phone ? my trunk is E1 PRI while i used softphones internally -  i 
>> dont want my agents to see the caller id - is their any way to block 
>> caller ids from appearing on softphones ?
> 
> a)  SetCallerPres(restircted)
> or
> b) Set(CALLERID(name)=Anonymous)
Set(CALLERID(all)=Anonymous <anonymous>);


   Philipp Kempgen

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