asterisk users - Dec 2008 - Possible to get "Courtesy Tone" on attended transfer?

Hi All,

Is there any way to provide the user receiving an attended transfer with a tone
or other audible indication that the transfer is completed (i.e. Party A calls
Party B, Party B announces the call while transferring to Party C, Party C hears
tone when Party B completes the transfer so that they know that they are now
talking to Party A instead of Party B)?

I know this is possible when picking up a parked call, but I haven't found
any information re: transferred calls.

My users are finding that they don't know when to begin talking to the
person on the other end of the call.

Similarly, but less important, is there any way to push the original caller ID
over to the extension that receives the transferred call?

Thanks in advance,

Lincoln
--
Lincoln King-Cliby, CTS
Applications Engineer
ControlWorks Consulting, LLC
V: 440-729-4640 x1107 F: 440-729-0884 I: http://www.thecontrolworks.com/
Crestron Authorized Independent Programmer

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Lincoln King-Cliby wrote:
>
> Hi All,
>
> I know this is possible when picking up a parked call, but I haven?t 
> found any information re: transferred calls.
>

Our operator ususally says to the recipient, "Okay, here he/she is and 
hits the transfer. Nobody has complained yet.

But, to answer your question, no I don't think it's an option.


Doug


-- 
Ben Franklin quote:

"Those who would give up Essential Liberty to purchase a little Temporary
Safety, deserve neither Liberty nor Safety."

> Is there any way to provide the user receiving an attended transfer  
> with a tone or other audible indication that the transfer is  
> completed (i.e. Party A calls Party B, Party B announces the call  
> while transferring to Party C, Party C hears tone when Party B  
> completes the transfer so that they know that they are now talking  
> to Party A instead of Party B)?
>
If you are using builtin asterisk attended transfers (enabled in  
features.conf), then this is the behavior.  I don't believe there is a  
way to do this with native SIP transfers, currently.