asterisk users - Dec 2008 - We think we are cpe but they think they are cpe too

Hi I have problem with TE121 Digium card. I connected it to modem keymile
Music 200 (provided by telco) but I can see 2 red lights on modem (both
bellow words rx) and my card is red too. I tried to make experiment and made
loopback (pins 1 4 , 2 5) and put it in card and card become green (I hope
that is sign card is ok) but on CLI i can see following error message
WARNING: We think we are cpe but they think they are cpe too
ERROR: got ! frame in state 8
and soon after something like no Dchannel using 16 anyway.Is it normal ?
Don't I need to see reconfiguring or reset channel 1 to 30 ? My zaptel.conf
and zapata.conf are probably ok because i copied them from another system
where everything works fine.
I installed asterisk through book on my Ubuntu 8.04 server system.Only thing
I didn't install before libpri and zaptel was libtermcap because there is no
such package on Ubuntu.

Thanks,
Uros
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On 12/4/08, Uros Djokic <uros.djokic at gmail.com>
wrote:
> Hi I have problem with TE121 Digium card. I connected it to modem keymile
> Music 200 (provided by telco) but I can see 2 red lights on modem (both
> bellow words rx) and my card is red too. I tried to make experiment and
made
> loopback (pins 1 4 , 2 5) and put it in card and card become green (I hope
> that is sign card is ok) but on CLI i can see following error message
> WARNING: We think we are cpe but they think they are cpe too
> ERROR: got ! frame in state 8
> and soon after something like no Dchannel using 16 anyway.Is it normal ?
> Don't I need to see reconfiguring or reset channel 1 to 30 ? My
zaptel.conf
> and zapata.conf are probably ok because i copied them from another system
> where everything works fine.
> I installed asterisk through book on my Ubuntu 8.04 server system.Only
thing
> I didn't install before libpri and zaptel was libtermcap because there
is no
> such package on Ubuntu.
>
> Thanks,
> Uros
>
I had the same issue with a Qwest circuit.  Rather than trying to work
with Quest and burn up time on my cell, I just made my machine the the
net (pri_net) and everything worked perfectly.

-- 
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)

There is a loopback somewhere on the line.  Contact your telco and say 
"I see a loopback on the line.  Please remove it."

Uros Djokic wrote:
> Hi I have problem with TE121 Digium card. I connected it to modem keymile
> Music 200 (provided by telco) but I can see 2 red lights on modem (both
> bellow words rx) and my card is red too. I tried to make experiment and
made
> loopback (pins 1 4 , 2 5) and put it in card and card become green (I hope
> that is sign card is ok) but on CLI i can see following error message
> WARNING: We think we are cpe but they think they are cpe too
> ERROR: got ! frame in state 8
> and soon after something like no Dchannel using 16 anyway.Is it normal ?
> Don't I need to see reconfiguring or reset channel 1 to 30 ? My
zaptel.conf
> and zapata.conf are probably ok because i copied them from another system
> where everything works fine.
> I installed asterisk through book on my Ubuntu 8.04 server system.Only
thing
> I didn't install before libpri and zaptel was libtermcap because there
is no
> such package on Ubuntu.
> 
-- 
Consulting and design services for LAN, WAN, voice and data.  Based near 
Birmingham, AL.  Now accepting clients worldwide. Contact me for Tellabs 
echo canceling systems.  Also see http://www.fnords.org/skillslist.html

On 12/4/08, Steve Edwards <asterisk.org at sedwards.com>
wrote:
> On Thu, 4 Dec 2008, Steve Totaro wrote:
>
> > I would try setting zaptel to pri_net before calling the telco.
> >
> > If it works, you just saved yourself (possibly) hours of being bounced
> > around from person to person and sitting on hold, not to mention being
> > on hold or transfered and getting dropped and having to start all over
> > again.
> >
> > Path of least resitance....
>
> Unfortunately, some helpful telco tech may notice the misconfiguration and
> fix it at the worst possible time :(
>
> Thanks in advance,
> ------------------------------------------------------------------------
> Steve Edwards      sedwards at sedwards.com      Voice: +1-760-468-3867 PST
> Newline                                             Fax: +1-760-731-3000
>
Point taken, but while true, unless you are the only customer on that
switch, that tech may take down quite a few customers in the process,
requiring the customer to reconfigure their CPE systems....

I seriously doubt they will touch a misconfiguration of such magnitude
on a production switch.

That is why I included the fact that in my situation, it had been two
plus years with no trouble.

-- 
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)

Thanks for reply. I think I already made a crossover cable :
pins 1,2,4,5 and 4,5,1,2 and I still see red light on modem.

pin 1 is in rj45-1 and is going to pin 4 in rj45-2 (orange with white
stripe)
pin 2 is in rj45-1 and is going to pin 5 in rj45-2 (solid orange)
pin 4 is in rj45-1 and is going to pin 1 in rj45-2 (solid blue)
pin 5 is in rj45-1 and is going to pin 2 in rj45-2 (blue with white stripe)

Does color of wires matter ?

I showed a cable to telco workers when they mount isn pri modem and they
said
its ok. I dunno what is the problem. When I put loopback in modem's port
I still see red lights on rx. I know alarm should fall on their side and I
need to
see no red lights right ?

Can you tell me is libtermcap package essential for compiling libpri or
zaptel ?
I installed all packages except that because there is no such package on
Ubuntu 8.04.
Maybe libpri or zaptel did not compile ok because they could not find
libtermcap ?
I din't see any error massages and both said compiled and installed
succesfuly.

Maybe those lazy telco workers even did not activate number who knows
everything
is possible.

Thank you again
Uros
-- 
Use Free Software http://www.fsf.org/
-----------------------------------------------
Four essential software freedoms:
1) To study source code
2) To copy program
3) To modify source code
4) To redistribute modified program under condition that new user has all 4
freedoms.
Richard M. Stallman
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Just for records. I have got red light on Rx loss on keymile pri modem
because
I did not make good pinout on my cable. Right pinout is 1 2 4 5 and 1 2 4 5
(4 wires)
on both Rj-45 conncectors not 1 2 4 5 and 4 5 1 2 as I made. After I made
cable
right red light disappeared.

Other problem was that telco did not route calls on my isdn number.After
they made
necessary changes I can receive calls. Thanks for your help.

I have few more questions for you:
1) Zap show status gave me IRQ 1 (irq misses 1) . Is it a problem ? TE121B
card is alone on
interupt now (I moved it to another PCI express slot)

2) After restart of asterisk (not always) from time to time I can see
following error message in log file:
ERROR chan_zap.c got S-frame while link down

3) Finnaly afeter restarting of zaptel (not always) I can see following
error after which I can only power of server.
BUG: soft lockup CPU#3 stuck for 11 s! [swapper:0]
                                                           [rmmod:5305]
         soft lockup CPU#0 stuck for 11 s! [swapper:0]
                                                           [rmmod:5305]
status: {DRDY} ata4.0 revalidation failed errno=s
e mask 0x0 SAcT 0x0
SErr 0x0 action 0x2 frozen

After restart everything is fine again.
I hope this is not connected with known issue about this cards (shipped
before November 5th 2008 mine was shipped on September 15th) I've read on
Digium forum (freeze some Dell servers Digium called everyone who has this
issue to change card.Cause was voltage)

Thanks again,
Uros Djokic

-- 
Use Free Software http://www.fsf.org/
-----------------------------------------------
Four essential software freedoms:
1) To study source code
2) To copy program
3) To modify source code
4) To redistribute modified program under condition that new user has all 4
freedoms.
Richard M. Stallman
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