mark morreny wrote:> Dear Asterisk-User friends,
>
> After realtime queues are defined, how does it work with the agents?
> There seems to be no db table for agents.
>
> If I can't define agents for the realtime queues in the db, how can
> agent login/logoff be done?
>
> Thanks alot for your help.
>
> Thanks,
> Mark
There is a table for dynamic realtime queue members, called
"queue_members" by
default. If you are using Asterisk 1.4, this table should have a column for the
queue to which that member belongs, the interface on which the member receives
calls, the queue member's name, the member's penalty, and a boolean
column for
determining if the member is paused.
Mark Michelson