Hi,
my Problem ist he following situation,
Caller A calls to my company. HE gets into my call queue and is then
answered by caller B.
Caller B answers and makes an attended transfer to caller C.
Caller B hangs up bevor caller B has anwert the call.
Caller A can hear MOH till caller B hangs up and gives the call to caller C.
Then Caller A could only hear the free ringing sign.
Is it possible implementing it in such a way, that caller A hears MOH till C
answers the phone? I?m aware that this issnt an typical situation but the
company wants it
Setting the ?m? flaf to the phones extensions issnt a real fix because if
there are internal Calls noone wanna hear MOH till the opposite answers
Could someone help me with this situation?
Thanks
Armin
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