Hi, On my asterisk I have a voicemail for my extension and my Soft SIP phone tells me when there is mail for me. I also have other voicemail boxes which are not tied to any specific extension - rather they are for incoming callers when they interact with an AA, such as "to register for the event please press 1 and leave your details"... Can I chain or aggregate voicemail boxes so my SIP client will be informed if there is voicemail in any one of "n" mail boxes? Thanks Alan -- The way out is open! http://www.theopensourcerer.com
Mojo with Horan & Company, LLC
2007-Oct-26 17:27 UTC
[asterisk-users] Checking Multiple VM?
I'm not sure if you can specify more than one mailbox= line in sip.conf,
but I had a suggestion. We have a similar AA/IVR, and we prefix info to
the callerid string to say what they chose at the menu. This might work
for you if you were going to have one SIP user check them all anyway.
[incoming]
exten => s,1,Answer
exten => s,2,Background(...) ;press one to lv message for sales, press
two to leave a message for support
exten => s,3,WaitExten(6)
exten => s,4,Goto(2)
exten => 1,1,Playback(...) ;a sound file that asks caller to lv message
for sales
exten => 1,2,Set(CALLERID(name)=SLS:${CALLERID(name)})
exten => 1,3,Goto(leavemessage,s,1)
exten => 2,1,Playback(...) ;a sound file that asks caller to lv message
for support
exten => 2,2,Set(CALLERID(name)=SPT:${CALLERID(name)})
exten => 2,3,Goto(leavemessage,s,1)
[leavemessage]
exten => s,1,Voicemail(s123) ; take a voicemail message, playing
/nothing/ but the beep
exten => s,2,Playback(...) ;thank you
exten => s,3,Hangup
So it plays a message stating WHAT they want recorded, then a beep, then
records -- in the middle somewhere, it prefixes "SLS:" to the callerid
name if they pressed 1 for sales, or "SPT:" if they pressed 2 for
support. etc.etc.etc. Everything goes to voicemailbox 123, and the
recipient looks at the calleridname for a prefix to determine what the
caller wanted.
Moj
Alan Lord wrote:> Hi,
>
> On my asterisk I have a voicemail for my extension and my Soft SIP phone
> tells me when there is mail for me.
>
> I also have other voicemail boxes which are not tied to any specific
> extension - rather they are for incoming callers when they interact with
> an AA, such as "to register for the event please press 1 and leave
your
> details"...
>
> Can I chain or aggregate voicemail boxes so my SIP client will be
> informed if there is voicemail in any one of "n" mail boxes?
>
> Thanks
>
> Alan
>
Yes you can just add the second or third box after a coma on the mailbox line like: mailbox=3113, 8000 and the phone will alert you to messages in either box =====================================================================Andrew Ott Email: aott at prairieweb.com or aott at actcom.net Network Admin/Webmaster Web: www.prairieweb.com or www.actcom.net =====================================================================Death is Gods way of Dropping Carrier. God is real, unless declared integer. God, Root, What's the Difference? - UserFriendly.org =====================================================================> >-----Original Message----- > >From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users- > >bounces at lists.digium.com] On Behalf Of Alan Lord > >Sent: Friday, October 26, 2007 10:53 AM > >To: asterisk-users at lists.digium.com > >Subject: [asterisk-users] Checking Multiple VM? > > > >Hi, > > > >On my asterisk I have a voicemail for my extension and my Soft SIP > >phone > >tells me when there is mail for me. > > > >I also have other voicemail boxes which are not tied to any specific > >extension - rather they are for incoming callers when they interact > >with > >an AA, such as "to register for the event please press 1 and leave > >your > >details"... > > > >Can I chain or aggregate voicemail boxes so my SIP client will be > >informed if there is voicemail in any one of "n" mail boxes? > > > >Thanks > > > >Alan > >-- > >The way out is open! > >http://www.theopensourcerer.com > > > > > >_______________________________________________ > >--Bandwidth and Colocation Provided by http://www.api-digital.com-- > > > >asterisk-users mailing list > >To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users