Hello, I'm writing because we have problems with an asterisk installation (Trixbox ver. 1.2.3). We have a customer which is receiving a lot o telephony traffic (more or less 1 call/2 min.); we are using a TDM400 board, with 3 PSTN lines configured and we have two big issues: - Calls are dropped during conversation (I have a busycount=8 from the initial value that was 4) - Sometimes when the user dials out, he hears the ringing tone but the line is already answered and the called party hears his voice while he's still hearing the ringing tone. How can I investigate those 2 problems in order to find what's happening ? Thanks marco -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070515/715e66bc/attachment.htm
On Tue, 2007-05-15 at 17:45 +0200, Marco Vescovi wrote:> Hello, > > I?m writing because we have problems with an asterisk installation > (Trixbox ver. 1.2.3). We have a customer which is receiving a lot o > telephony traffic (more or less 1 call/2 min.); we are using a TDM400 > board, with 3 PSTN lines configured and we have two big issues: > > - Calls are dropped during conversation (I have a busycount=8 > from the initial value that was 4) > > - Sometimes when the user dials out, he hears the ringing tone > but the line is already answered and the called party hears his voice > while he?s still hearing the ringing tone. > > How can I investigate those 2 problems in order to find what?s > happening ?Contact the Trixbox mailing lists? -- Dave Cotton <dcotton@linuxautrement.com>
On Tuesday 15 May 2007 19:11, Dave Cotton wrote:> On Tue, 2007-05-15 at 17:45 +0200, Marco Vescovi wrote: > > Hello, > > > > I?m writing because we have problems with an asterisk installation > > (Trixbox ver. 1.2.3). We have a customer which is receiving a lot o > > telephony traffic (more or less 1 call/2 min.); we are using a TDM400 > > board, with 3 PSTN lines configured and we have two big issues: > > > > - Calls are dropped during conversation (I have a busycount=8 > > from the initial value that was 4) > > > > - Sometimes when the user dials out, he hears the ringing tone > > but the line is already answered and the called party hears his voice > > while he?s still hearing the ringing tone. > > > > How can I investigate those 2 problems in order to find what?s > > happening ? > > Contact the Trixbox mailing lists?Why is that? You think some fancy-shmancy GUI will fix this? The problem is obviously in the zaptel area. But hey... this is "asterisk-users"... /me is in a fighting mode today
On Tue, 2007-05-15 at 19:57 +0300, Diego Iastrubni wrote:> On Tuesday 15 May 2007 19:11, Dave Cotton wrote: > > Contact the Trixbox mailing lists? > Why is that? You think some fancy-shmancy GUI will fix this? The problem is > obviously in the zaptel area. But hey... this is "asterisk-users"... > > /me is in a fighting mode todayPerhaps so am I. Perhaps the "fancy-shmancy GUI" is hiding the configs. -- Dave Cotton <dcotton@linuxautrement.com>