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Patrick W. Foster

2007-Jan-16 08:00 UTC

[asterisk-users] IAX2 softphones can't (won't?) use PRI trunks....

I have call center PCs that switch between an IBEAM SIP softphone and a NEBU IAX
softphone (for reasons
that aren't germane here).   The SIP softphones work fine, but the IAX
softphones get a fast busy unless I give
them an IAX trunk to use, instead of the PRI trunks that all the other phones
are using.  I am using Asterisk 1.2.3.
svn rev 47264.

I've appended a sample call trace.   The call fails through all the
configured PRI trunks to the IAX trunk with a CHANUNAVAIL error, whilst
the SIP phones are actively calling out on those same PRI trunks.   The numbers
dialed are 10 digits with no prefix.  I am hopeful that
someone will recognize the issue and give me a pointer on where to look for the
problem.

- Registered IAX2 '4414' (AUTHENTICATED) at 192.168.1.102:4569
    -- Accepting AUTHENTICATED call from 192.168.1.102:
       > requested format = alaw,
       > requested prefs = (),
       > actual format = ulaw,
       > host prefs = (ulaw|alaw|gsm),
       > priority = mine
    -- Executing Set("IAX2/4414-6", "EMERGENCYROUTE=YES") in
new stack
    -- Executing Macro("IAX2/4414-6",
"dialout-trunk|4|xxxnnnnnnn||") in new stack
    -- Executing GotoIf("IAX2/4414-6", "1?3:2") in new stack
    -- Goto (macro-dialout-trunk,s,3)
    -- Executing Macro("IAX2/4414-6", "user-callerid") in
new stack
    -- Executing GotoIf("IAX2/4414-6", "0?report") in new
stack
    -- Executing GotoIf("IAX2/4414-6", "0?start") in new
stack
    -- Executing Set("IAX2/4414-6", "REALCALLERIDNUM=4414")
in new stack
    -- Executing NoOp("IAX2/4414-6", "REALCALLERIDNUM is
4414") in new stack
    -- Executing Set("IAX2/4414-6", "AMPUSER=4414") in new
stack
    -- Executing Set("IAX2/4414-6",
"AMPUSERCIDNAME=User32-IAX") in new stack
    -- Executing GotoIf("IAX2/4414-6", "0?report") in new
stack
    -- Executing Set("IAX2/4414-6", "CALLERID(all)=User32-IAX
<4414>") in new stack
    -- Executing NoOp("IAX2/4414-6", "Using CallerID
"User32-IAX" <4414>") in new stack
    -- Executing Macro("IAX2/4414-6",
"record-enable|4414|OUT") in new stack
    -- Executing GotoIf("IAX2/4414-6", "0 > 0?2:4") in
new stack
    -- Goto (macro-record-enable,s,4)
    -- Executing AGI("IAX2/4414-6",
"recordingcheck|20070115-121440|1168881280.2233") in new stack
    -- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
  recordingcheck|20070115-121440|1168881280.2233: Outbound recording not enabled
    -- AGI Script recordingcheck completed, returning 0
    -- Executing NoOp("IAX2/4414-6", "No recording needed")
in new stack
    -- Executing Macro("IAX2/4414-6", "outbound-callerid|4")
in new stack
    -- Executing GotoIf("IAX2/4414-6", "1?start") in new
stack
    -- Goto (macro-outbound-callerid,s,3)
    -- Executing NoOp("IAX2/4414-6", "REALCALLERIDNUM is
4414") in new stack
    -- Executing Set("IAX2/4414-6",
"USEROUTCID=""Business Name"
<xxx-nnn-nnnn>"") in new stack
    -- Executing Set("IAX2/4414-6", "EMERGENCYCID=") in new
stack
    -- Executing Set("IAX2/4414-6",
"TRUNKOUTCID=""Business Name"
<xxx-nnn-nnnn>"") in new stack
    -- Executing GotoIf("IAX2/4414-6", "0?trunkcid") in new
stack
    -- Executing GotoIf("IAX2/4414-6", "1?trunkcid") in new
stack
    -- Goto (macro-outbound-callerid,s,11)
    -- Executing GotoIf("IAX2/4414-6", "0?usercid") in new
stack
    -- Executing Set("IAX2/4414-6",
"CALLERID(all)=""Business Name"
<xxx-nnn-nnnn>"") in new stack
    -- Executing GotoIf("IAX2/4414-6", "0?report") in new
stack
    -- Executing Set("IAX2/4414-6",
"CALLERID(all)=""Business Name"
<xxx-nnn-nnnn>"") in new stack
    -- Executing NoOp("IAX2/4414-6", "CallerID set to
""Business Name" <xxx-nnn-nnnn>"") in new stack
    -- Executing Set("IAX2/4414-6", "GROUP()=OUT_4") in new
stack
    -- Executing GotoIf("IAX2/4414-6", "0?108") in new stack
    -- Executing Set("IAX2/4414-6",
"DIAL_NUMBER=xxxnnnnnnn") in new stack
    -- Executing Set("IAX2/4414-6", "DIAL_TRUNK=4") in new
stack
    -- Executing AGI("IAX2/4414-6", "fixlocalprefix") in new
stack
    -- Launched AGI Script /var/lib/asterisk/agi-bin/fixlocalprefix
    -- AGI Script fixlocalprefix completed, returning 0
    -- Executing Set("IAX2/4414-6", "OUTNUM=xxxnnnnnnn") in
new stack
    -- Executing Set("IAX2/4414-6", "custom=ZAP/g0") in new
stack
    -- Executing GotoIf("IAX2/4414-6", "0?16") in new stack
    -- Executing Dial("IAX2/4414-6",
"ZAP/g0/xxxnnnnnnn|120|r") in new stack
  == Everyone is busy/congested at this time (1:0/0/1)
    -- Executing Goto("IAX2/4414-6", "s-CHANUNAVAIL|1") in
new stack
    -- Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
    -- Executing NoOp("IAX2/4414-6", "Dial failed due to
CHANUNAVAIL") in new stack
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Tim Panton

2007-Jan-16 11:58 UTC

head link

[asterisk-users] IAX2 softphones can't (won't?) use PRI trunks....

On 16 Jan 2007, at 13:46, Patrick W. Foster wrote:
> I am hopeful that
> someone will recognize the issue and give me a pointer on where to  
> look for the problem.
>
> - Registered IAX2 '4414' (AUTHENTICATED) at 192.168.1.102:4569
>     -- Accepting AUTHENTICATED call from 192.168.1.102:
>        > requested format = alaw,
>        > requested prefs = (),
>        > actual format = ulaw,
>        > host prefs = (ulaw|alaw|gsm),
>        > priority = mine
Looks like a codec negotiation issue. The softphones are saying alaw  
(only), but your
pri trunk is ulaw. Try enabling ulaw on the softphones.



Tim Panton

www.mexuar.net
www.westhawk.co.uk/

ismail loo

2007-Feb-05 09:15 UTC

head link

[asterisk-users] IAX2 softphones can't (won't?) use PRI trunks....

Try latest version of iaxLite softphone. The testing result here is that it
could work with PRI or IAX2 trunks.



2007/1/16, Patrick W. Foster <pwf@unids.com>:>
>  I have call center PCs that switch between an IBEAM SIP softphone and a
> NEBU IAX softphone (for reasons
> that aren't germane here).   The SIP softphones work fine, but the IAX
> softphones get a fast busy unless I give
> them an IAX trunk to use, instead of the PRI trunks that all the other
> phones are using.  I am using Asterisk 1.2.3.
> svn rev 47264.
>
> I've appended a sample call trace.   The call fails through all the
> configured PRI trunks to the IAX trunk with a CHANUNAVAIL error, whilst
> the SIP phones are actively calling out on those same PRI trunks.   The
> numbers dialed are 10 digits with no prefix.  I am hopeful that
> someone will recognize the issue and give me a pointer on where to look
> for the problem.
>
> - Registered IAX2 '4414' (AUTHENTICATED) at 192.168.1.102:4569
>     -- Accepting AUTHENTICATED call from 192.168.1.102:
>        > requested format = alaw,
>        > requested prefs = (),
>        > actual format = ulaw,
>        > host prefs = (ulaw|alaw|gsm),
>        > priority = mine
>     -- Executing Set("IAX2/4414-6",
"EMERGENCYROUTE=YES") in new stack
>     -- Executing Macro("IAX2/4414-6",
"dialout-trunk|4|xxxnnnnnnn||") in
> new stack
>     -- Executing GotoIf("IAX2/4414-6", "1?3:2") in new
stack
>     -- Goto (macro-dialout-trunk,s,3)
>     -- Executing Macro("IAX2/4414-6", "user-callerid")
in new stack
>     -- Executing GotoIf("IAX2/4414-6", "0?report") in
new stack
>     -- Executing GotoIf("IAX2/4414-6", "0?start") in
new stack
>     -- Executing Set("IAX2/4414-6",
"REALCALLERIDNUM=4414") in new stack
>     -- Executing NoOp("IAX2/4414-6", "REALCALLERIDNUM is
4414") in new
> stack
>     -- Executing Set("IAX2/4414-6", "AMPUSER=4414") in
new stack
>     -- Executing Set("IAX2/4414-6",
"AMPUSERCIDNAME=User32-IAX") in new
> stack
>     -- Executing GotoIf("IAX2/4414-6", "0?report") in
new stack
>     -- Executing Set("IAX2/4414-6",
"CALLERID(all)=User32-IAX <4414>") in
> new stack
>     -- Executing NoOp("IAX2/4414-6", "Using CallerID
"User32-IAX" <4414>")
> in new stack
>     -- Executing Macro("IAX2/4414-6",
"record-enable|4414|OUT") in new
> stack
>     -- Executing GotoIf("IAX2/4414-6", "0 > 0?2:4")
in new stack
>     -- Goto (macro-record-enable,s,4)
>     -- Executing AGI("IAX2/4414-6",
> "recordingcheck|20070115-121440|1168881280.2233") in new stack
>     -- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
>   recordingcheck|20070115-121440|1168881280.2233: Outbound recording not
> enabled
>     -- AGI Script recordingcheck completed, returning 0
>     -- Executing NoOp("IAX2/4414-6", "No recording
needed") in new stack
>     -- Executing Macro("IAX2/4414-6",
"outbound-callerid|4") in new stack
>     -- Executing GotoIf("IAX2/4414-6", "1?start") in
new stack
>     -- Goto (macro-outbound-callerid,s,3)
>     -- Executing NoOp("IAX2/4414-6", "REALCALLERIDNUM is
4414") in new
> stack
>     -- Executing Set("IAX2/4414-6",
"USEROUTCID=""Business Name"
> <xxx-nnn-nnnn>"") in new stack
>     -- Executing Set("IAX2/4414-6", "EMERGENCYCID=") in
new stack
>     -- Executing Set("IAX2/4414-6",
"TRUNKOUTCID=""Business Name"
> <xxx-nnn-nnnn>"") in new stack
>     -- Executing GotoIf("IAX2/4414-6", "0?trunkcid") in
new stack
>     -- Executing GotoIf("IAX2/4414-6", "1?trunkcid") in
new stack
>     -- Goto (macro-outbound-callerid,s,11)
>     -- Executing GotoIf("IAX2/4414-6", "0?usercid") in
new stack
>     -- Executing Set("IAX2/4414-6",
"CALLERID(all)=""Business Name"
> <xxx-nnn-nnnn>"") in new stack
>     -- Executing GotoIf("IAX2/4414-6", "0?report") in
new stack
>     -- Executing Set("IAX2/4414-6",
"CALLERID(all)=""Business Name"
> <xxx-nnn-nnnn>"") in new stack
>     -- Executing NoOp("IAX2/4414-6", "CallerID set to
""Business Name"
> <xxx-nnn-nnnn>"") in new stack
>     -- Executing Set("IAX2/4414-6", "GROUP()=OUT_4") in
new stack
>     -- Executing GotoIf("IAX2/4414-6", "0?108") in new
stack
>     -- Executing Set("IAX2/4414-6",
"DIAL_NUMBER=xxxnnnnnnn") in new stack
>     -- Executing Set("IAX2/4414-6", "DIAL_TRUNK=4") in
new stack
>     -- Executing AGI("IAX2/4414-6", "fixlocalprefix")
in new stack
>     -- Launched AGI Script /var/lib/asterisk/agi-bin/fixlocalprefix
>     -- AGI Script fixlocalprefix completed, returning 0
>     -- Executing Set("IAX2/4414-6",
"OUTNUM=xxxnnnnnnn") in new stack
>     -- Executing Set("IAX2/4414-6", "custom=ZAP/g0") in
new stack
>     -- Executing GotoIf("IAX2/4414-6", "0?16") in new
stack
>     -- Executing Dial("IAX2/4414-6",
"ZAP/g0/xxxnnnnnnn|120|r") in new
> stack
>   == Everyone is busy/congested at this time (1:0/0/1)
>     -- Executing Goto("IAX2/4414-6", "s-CHANUNAVAIL|1")
in new stack
>     -- Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
>     -- Executing NoOp("IAX2/4414-6", "Dial failed due to
CHANUNAVAIL") in
> new stack
>
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