search for: chan_ag

O -fPIC -c -o chan_agent.o chan_agent.c chan_agent.c: In function `login_exec': chan_agent.c:595: parse error before '<<' token chan_agent.c:602: parse error before '>>' token make[1]: *** [chan_agent.o] Error 1 make[1]: Leaving directory `/usr/src/asterisk/channels'

...-DNEW_PRI_HANGUP -Wno-missing-prototypes -Wno-missing-declarations -DZAPATA_ PRI -DIAX_TRUNKING -DCRYPTO -fPIC -c -o chan_agent.o chan_agent.c chan_agent.c: In function `agent_hangup': chan_agent.c:566: warning: implicit declaration of function `ast_say_digit_str' chan_agent.c: In function `agent_new': chan_agent.c:736: warning: assignment from incompatible pointer type chan_agent.c:754: error: too many argum...

chan_agent.c: In function `login_exec': chan_agent.c:595: parse error before '<<' token chan_agent.c:602: parse error before '>>' token make[1]: *** [chan_agent.o] Error 1 make[1]: Leaving directory `/usr/src/asterisk/channels' make: *** [subdirs] Error 1

First, many thanks to Greg Boehnlein for his patch to chan_agent.c for adding a "preackannounce" option. I am running CVS HEAD from 2005/07/31, and the patch failed in a few hunks, since the code was refactored to add in some CASE statements where there were compound if statements before. Anyway, I have successfully updated the patch to work again...

...1.4.4 on a CentOS 5 machine for a small call center with 6 agents. I am using realtime for queues and sip and I am also trying to use realtime static to load agents.conf. The only problem I am having is that no agents are loaded when I start Asterisk. I have to manually do a "module reload chan_agent.so" so the agents get loaded from the database. Obviously this creates problems whenever there is a power outage that causes the server to go down. Why won't Asterisk load the configuration in the first place but read it fine when reloading the module? This used to work fine in As...

Hey, We've been working on tracking all inbound calls to certain call-centre members and have hit a snag, it seems when a queue delivers a call to an Agent, chan_agent will call Local/whatever but provide no means of associating the call in the queue with the local call. To that end i added in an event called AgentAssociate which looks like this: 'DestChan' => 'Local/1001@test-normal-2bad,1', 'Event' => 'A...

Is it possible to specify a 'wrap-up' time in a queue so agents will have a specified amount of time to complete tasks between calls unless they hit a key on the phone? As it is they can recieve a call moments after they hang up with no 'down time'. Thanks Jim Friedeck

I am beating my head against a problem where queue calls offered by Agent channel to a SIP UA cannot be REFER transferred if the target UA/extension hasn't accepted the call. If the members of the queue are SIP channels, this is not a problem. I suspect chan_agent isn't flagging the bridge from Zap/n -> SIP/n properly, or this is by design. The following line is what is spoken before * hangs up on the caller: Sep 10 17:41:55 NOTICE[1087896496]: chan_sip.c:6817 attempt_transfer: Transfer attempted with no bridged calls to transfer The SIP UA logg...

...:48:20 DEBUG[29697] chan_sip.c: Acked pending invite 102 un 16 15:48:20 DEBUG[29697] app_dial.c: Exiting with DIALSTATUS=NOANSWER. Jun 16 15:48:20 DEBUG[29697] pbx.c: Expression result is '1' Jun 16 15:48:20 VERBOSE[29691] logger.c: -- Agent/7132 is circuit-busy Jun 16 15:48:20 DEBUG[29691] chan_agent.c: Hangup called for state Down Here rings 15 seconds, no problem -----> Jun 16 15:48:20 DEBUG[29691] chan_agent.c: Hungup, howlong is 15, autologoff is 60 Jun 16 15:48:20 VERBOSE[29691] logger.c: -- outgoing agentcall, to agent '7131', on 'Local/7175@from-internal-5c88,1' Jun...

..._main.c:317: warning: passing argument 1 of ?create_name? discards qualifiers from pointer target type [CC] ast_expr2f.c -> ast_expr2f.o ast_expr2.fl: In function ?ast_yyerror?: ast_expr2.fl:376: warning: passing argument 1 of ?expr2_token_subst? discards qualifiers from pointer target type chan_agent.c: In function ?__agent_start_monitoring?: chan_agent.c:393: warning: the address of ?savecallsin? will always evaluate as ?true? chan_agent.c:396: warning: the address of ?urlprefix? will always evaluate as ?true? [LD] chan_agent.o -> chan_agent.so [CC] chan_iax2.c -> chan_iax2.o chan_i...

Yea, I have faked that with a silent mp3, but to do it right it should also be a config flag in the agent.conf file for each agent, prolly add another arg to each agent definition for the MOH class, & the arg 'none' means don't play music for that agent -----Original Message----- From: James Golovich <james@wwnet.net> To: asterisk-users@lists.digium.com

AgentCallBackLogin is going to be deprecated, so I've decided to emulate chan agent using AQM and RQM funcions and Local channel. I use asterisk 1.2.13 and latest 1.2.x. zapata. I used example 2 from http://www.voip-info.org/wiki/view/Agents+without+agent+channel and example from queues-with-callback-members.txt from asterisk 1.4 doc directory. My dialplan is very similar to Digium's

...s from an old Ericsson MD110 PABX to an Asterisk server with those in the call centre using X-Lite as their softphone. I'm trying to get Agent presence configured so that X-Lite gives the operators a visual indicator of their status - logged on, off and on "pause". I'm using chan_agent for the agents, so agents are logged in and out using AgentCallbackLogin (I know it's deprecated in 1.4, but it's working well for us at the moment) and the agents are put on "pause" using PauseQueueMember and UnpauseQueueMember. I've figured out I can show whether an a...

...quot;nicer" way of recording than the Monitor application. However, there is a slight issue with agents - we use the recordcalls option in agents.conf to record inbound agent calls - and I believe from looking at the source code that is uses the monitor application. Is there any way to get chan_agent to use muxmon instead of monitor, or a) Do I have to patch chan_agent.c b) Can I modify my dialplan to use muxmon and remove the record calls option from agents.conf ? Julian.

Hello, I think Device State for Agents don't work correctly My configuration: agents.conf [general] [agent](!) autologoff=15 ackcall=no acceptdtmf=# wrapuptime=5000 musiconhold=default recordagentcalls=no custom_beep=beep [2000](agent) fullname=Fulano [2001](agent) fullname=Zutano [2002](agent) fullname=Mengano queue.conf (Agents Related) member => Agent/2000 member =>

...t fine. My host's details: glibc-2.5.1, gcc-4.2.1, binutils-2.17. Here's the last few lines of output before it crashed: [CC] res_smdi.c -> res_smdi.o [LD] res_smdi.o -> res_smdi.so [CC] res_speech.c -> res_speech.o [LD] res_speech.o -> res_speech.so [CC] chan_agent.c -> chan_agent.o [LD] chan_agent.o -> chan_agent.so [CC] chan_iax2.c -> chan_iax2.o [CC] iax2-parser.c -> iax2-parser.o [CC] iax2-provision.c -> iax2-provision.o [LD] chan_iax2.o iax2-parser.o iax2-provision.o -> chan_iax2.so [CC] chan_local.c -> cha...

...2 13:47:22 DEBUG[10393] channel.c: Putting channel SIP/205-e065 in 64/64 formats Feb 2 13:47:22 DEBUG[10393] channel.c: Released clone lock on 'Local/205@default-a32e,1<ZOMBIE>' Feb 2 13:47:22 DEBUG[10393] channel.c: Done Masquerading SIP/205-e065 (6) Feb 2 13:47:22 DEBUG[10393] chan_agent.c: Bridge on 'SIP/205-e065' being set to 'Agent/300' (3) Feb 2 13:47:22 DEBUG[10393] chan_agent.c: Native formats changing from 64 to 8 Feb 2 13:47:22 DEBUG[10393] chan_agent.c: Resetting read to 64 and write to 64 Feb 2 13:47:22 DEBUG[10395] channel.c: Bridge stops because...

...any protocol whose soft phones are available. Problem :- In order to Gtalk work with Asterisk ... We need to have make some changes in menu config.. ie in channel drivers we need to select chan_gtalk..... but when i execute make manuconfig ..... it appears Applications [*] chan_agent Call Detail Recording [*] chan_alsa Channel Drivers XXX chan_console Codec Translators [*] chan_dahdi Format Interpreters XXX chan_gtalk Dialplan Functions XXX chan_h323 PBX Modules [*] chan_iax2...

...nfig_load: Configuring skinny from skinny.conf == Parsing '/etc/asterisk/skinny.conf': == Found -- Remote UNIX connection -- Remote UNIX connection disconnected -- Remote UNIX connection -- Remote UNIX connection disconnected Nothing about chan_dahdi, app_queue, cdr or chan_agent But, for example if I change something in agents.conf (anything), the output of the "reload" in CLI shows me that chan_dahdi, app_queue, chan_agents, etc now reloads its configuration. isb152*CLI> reload == Parsing '/etc/asterisk/extconfig.conf': == Found == Parsing...

So I have read and read and read... google is my friend and the wiki is by brother... However, I am still unclear on what the preferred method of using the pound sign is. If the Pound sign is set aside for Transfer.. Then when I make an outbound call to my bank I can not "Enter my PIN followed by Pound" Likewise if I turn off the ability to transfer when initiating a call, my bank pin