asterisk users - Jan 2007 - asterisk (FreePBX) and queues

Hi folks,

I'm using a fewestcall queue here, and I'm having the follow problem:

I have 3 static agents in my default queue:
2001
2002
2003

User 2001 and 2002 are logged in, but 2003 are logged out. When someone call
to my default queue, the queue try to ring 2003 (that isn't logged). There
is some way to the queue only ring logged users?

Here is my show queue:

zeus*CLI> show queue 100
100          has 0 calls (max unlimited) in 'fewestcalls' strategy (4s
holdtime), W:0, C:3, A:3, SL:0.0% within 0s
   Members:
      Local/2003@from-internal/n (Unknown) has taken no calls yet
      Local/2001@from-internal/n (Unknown) has taken 1 calls (last was 346
secs ago)
      Local/2002@from-internal/n (Unknown) has taken 2 calls (last was 195
secs ago)
   No Callers

Thank you,

Felipe.
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The problem is that you've setup 2003 as a static user. In FreePBX, static
users are ALWAYS in the queue, no matter what.

Take this guy out of the queue as a static agent, and have him login and
logout as he needs. (login via ##* and logout via ##**, where ## is the
number you've given your queue in FreePBX).

Alex

On 1/5/07, Felipe Neuwald <felipebgn@gmail.com>
wrote:
>
> Hi folks,
>
> I'm using a fewestcall queue here, and I'm having the follow
problem:
>
> I have 3 static agents in my default queue:
> 2001
> 2002
> 2003
>
> User 2001 and 2002 are logged in, but 2003 are logged out. When someone
> call to my default queue, the queue try to ring 2003 (that isn't
logged).
> There is some way to the queue only ring logged users?
>
> Here is my show queue:
>
> zeus*CLI> show queue 100
> 100          has 0 calls (max unlimited) in 'fewestcalls' strategy
(4s
> holdtime), W:0, C:3, A:3, SL:0.0% within 0s
>    Members:
>       Local/2003@from-internal /n (Unknown) has taken no calls yet
>       Local/2001@from-internal/n (Unknown) has taken 1 calls (last was 346
> secs ago)
>       Local/2002@from-internal/n (Unknown) has taken 2 calls (last was 195
> secs ago)
>    No Callers
>
> Thank you,
>
> Felipe.
>
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>

-- 
Alex Robar
alex.robar@gmail.com
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