Went to their site today. Site claims they are still in biz. What is the story? What really happened to Nufone anyway?
On Wed, 2006-05-24 at 14:00 -0700, Andy Jefferson wrote:> Went to their site today. Site claims they are still in biz. What is > the story? What really happened to Nufone anyway?They say they are but I have 2 800 DIDs with them that are still offline, they stopped working more than a month ago and all attempts to contact support have been unanswered. I guess it is up to luck, some users have service others do not. Do you really want to work with a company like that? -- Carlos Chavez Prats Director de Tecnolog?a Telecomunicaciones Abiertas de M?xico S.A. de C.V. Tel: +52-55-91169161 Ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 189 bytes Desc: This is a digitally signed message part Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20060525/6bc5bada/attachment.pgp
On 5/24/06, Andy Jefferson <greatvoip@gmail.com> wrote:> Went to their site today. Site claims they are still in biz. What is > the story? What really happened to Nufone anyway?The word dead isn't too accurate. If you pronounced dead and were buried while in a temporary coma, you'd see that. or not :) Nufone outgoing service has not been interrupted at all, at least not for me. They have a new agreement with a different provider, I assume, because I ordered a new 800 number from them a few days ago and it works great. The old ones are being processed, I'm not sure what is happening behind the scenes. Support is important when you have a problem, but asking for support when they've clearly said they won't be able to answer questions or discuss this issue is more than optimistic. Yes, many DIDs are down, and if you depend on them for your business, you (no one in particular, anyone here) should definitely have backup numbers. This said, you can't failover to new numbers in the current situation AFAIK, you'd have to tell people the new number. This works fine for us, but I know it won't for most people. Nufone is not currently "dead" although I don't know whatthe future will bring for them. I wish them the best, they're still better than many other providers and I have tested at least 15.
Andy Jefferson wrote:> Went to their site today. Site claims they are still in biz. What is > the story? What really happened to Nufone anyway?I'm using them for almost 3 years now. They are having some problems with OLD DIDs and toll free numbers, but newly assigned are working fine. I ordered one new toll free and I'm waiting to my old one being reactivated. Their support - despite other reports - is working fine. Every message I sent were responded. WHAT IS HAPPENING is that they configured their mail server wrong, and they are refusing to fix it. So, if your mail server refuses emails from other badly configured server, their reply will never reach you. Other than this TERRIBLE behavior, it is OK.