Matthew T. O'Connor
2005-Oct-12 08:53 UTC
[Asterisk-Users] Polycom: Button Remapping, HELP!
I need to find a way to have the Polycom phones automatically park calls. Right now my users hit #70# (I know the last # is optional but it speeds it up.) to park a call. Personally I think this is easy, but my users would like one button to do this for them. The Polycom has buttons we don't need (Transfer & Services), it would be nice if I could remap one of those buttons to dial #70#. Or if I could add a soft button during a call that would work too. Anyone have any suggestions on how to do this? Thanks much, Matthew O'Connor
Mojo with Horan & Company, LLC
2005-Oct-12 09:15 UTC
[Asterisk-Users] Polycom: Button Remapping, HELP!
Matthew, when I tried this, I couldn't get the soundpoints to dial in-call. They thought there were picking up a new line for a new call. I created a speed-dial entry (in MACADDRESS-directory.xml, "<item><fn>Park</fn><ct>#70#</ct><sd>3</sd></item>") and then in ipmid.cfg: <keys key.IP_500.31.function.prim="SpeedDial" key.IP_500.31.subPoint.prim="3"/> This tells the phone to run Speed Dial 3 whenever the Services button (button #31 on a 500/501) is pressed. I hope someone can help us configure them now to dial these digits in-call... Mojo Matthew T. O'Connor wrote:> I need to find a way to have the Polycom phones automatically park > calls. Right now my users hit #70# (I know the last # is optional but > it speeds it up.) to park a call. Personally I think this is easy, but > my users would like one button to do this for them. The Polycom has > buttons we don't need (Transfer & Services), it would be nice if I could > remap one of those buttons to dial #70#. Or if I could add a soft > button during a call that would work too. > > Anyone have any suggestions on how to do this? > > Thanks much, > > Matthew O'Connor > > _______________________________________________ > --Bandwidth and Colocation sponsored by Easynews.com -- > > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-- Mojo <mojo@horanappraisals.com> Office Manger, Horan & Company, LLC (907) 747-6666 x112
It is on page 22 and 23 in my admin guide. Andy -- H. Andy Goss Network Engineer Network Advocates Inc. Main: 502.412.1050 DID: 502.992.5933 Mobile: 502.387.8216 agoss@ntad.com> -----Original Message----- > From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users- > bounces@lists.digium.com] On Behalf Of Matthew T. O'Connor > Sent: Wednesday, October 12, 2005 2:38 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] Polycom: Button Remapping, HELP! > > While I don't have it working yet, I think I have it figured out. I > have to add <keys /> entries to my sip.conf Based on your example Iwas> able to find the relevant info in the Polycom SIP 1.5 Admin Guide > section 4.6.1.15. > > My next question, which I haven't found in the admin guide (at leastnot> yet) is where to you get a list of the buttons and their respective > numbers? > > Thanks again, > > Matthew > > > Mojo with Horan & Company, LLC wrote: > > Do you already have an <ipmid></ipmid> block in your sip.cfg? addthe> > <keys ... /> in there: > > Try putting: > > <ipmid> > > ... > > ... > > <keys key.IP_500.31.function.prim="SpeedDial" > > key.IP_500.31.subPoint.prim="3"/> > > </ipmid> > > > > Moj > > > > Matthew T. O'Connor wrote: > >> Ok, that would be helpful for me with some other problems, howeverI> >> don't see "<keys" anywhere in my sip.conf or my phoneXX.conf files. > >> I'm using the 1.5.2 Sip firmware the the conf files that came with > >> that, so I don't have an ipmid.cfg file. Is this something I can > >> just add to my sip.conf? > >> > >> Anyone out there any suggestions on how to do the speed dial"in-call"?> >> > >> Thanks, > >> > >> Matt > >> > >> > >> > >> Mojo with Horan & Company, LLC wrote: > >> > >>> Matthew, when I tried this, I couldn't get the soundpoints to dial > >>> in-call. They thought there were picking up a new line for a new > call. > >>> > >>> I created a speed-dial entry (in MACADDRESS-directory.xml, > >>> "<item><fn>Park</fn><ct>#70#</ct><sd>3</sd></item>") and then in > >>> ipmid.cfg: > >>> <keys key.IP_500.31.function.prim="SpeedDial" > >>> key.IP_500.31.subPoint.prim="3"/> > >>> > >>> This tells the phone to run Speed Dial 3 whenever the Services > >>> button (button #31 on a 500/501) is pressed. I hope someone can > >>> help us configure them now to dial these digits in-call... > >>> > >>> Mojo > >>> > >>> Matthew T. O'Connor wrote: > >>> > >>>> I need to find a way to have the Polycom phones automaticallypark> >>>> calls. Right now my users hit #70# (I know the last # isoptional> >>>> but it speeds it up.) to park a call. Personally I think this is > >>>> easy, but my users would like one button to do this for them.The> >>>> Polycom has buttons we don't need (Transfer & Services), it would > >>>> be nice if I could remap one of those buttons to dial #70#. Orif> >>>> I could add a soft button during a call that would work too. > >>>> > >>>> Anyone have any suggestions on how to do this? > >>>> > >>>> Thanks much, > >>>> > >>>> Matthew O'Connor > >>>> > >>>> _______________________________________________ > >>>> --Bandwidth and Colocation sponsored by Easynews.com -- > >>>> > >>>> Asterisk-Users mailing list > >>>> Asterisk-Users@lists.digium.com > >>>> http://lists.digium.com/mailman/listinfo/asterisk-users > >>>> To UNSUBSCRIBE or update options visit: > >>>> http://lists.digium.com/mailman/listinfo/asterisk-users > >>>> > >>> > >> > >> _______________________________________________ > >> --Bandwidth and Colocation sponsored by Easynews.com -- > >> > >> Asterisk-Users mailing list > >> Asterisk-Users@lists.digium.com > >> http://lists.digium.com/mailman/listinfo/asterisk-users > >> To UNSUBSCRIBE or update options visit: > >> http://lists.digium.com/mailman/listinfo/asterisk-users > >> > > > > _______________________________________________ > --Bandwidth and Colocation sponsored by Easynews.com -- > > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users