asterisk users - Oct 2005 - Polycom IP501 and record on demand

I am doing some experimenting with Asterisk 1.0.9 and Polycom IP501's.  I
have the extensions setup, and everything is working well up to this point. 
Now, I want to setup my system so that a user at an extension can start a
recording on demand.  I have tried various Google searches, but am coming up
empty.  Could someone point me in the right direction, or have some sample
Polycom/Asterisk configuration files I can look at?  Ideally, I would like this
to just be programmed to a soft key on the IP501.

Thanks,

James

Hi James,

james.texter@cox.net wrote:
> I am doing some experimenting with Asterisk 1.0.9 and Polycom IP501's. 
I have the extensions setup, and everything is working well up to this point. 
Now, I want to setup my system so that a user at an extension can start a
recording on demand.  I have tried various Google searches, but am coming up
empty.  Could someone point me in the right direction, or have some sample
Polycom/Asterisk configuration files I can look at?  Ideally, I would like this
to just be programmed to a soft key on the IP501.
>
> Thanks
You could also take a look at features.conf, and use ** for blind 
transfers, ## for attended transfers, *0 for recording, and *1 to hangup.

I haven't tried mapping them to polycom buttons, but there was recently 
a discussion about that, just this week you can search the archives.

matt

I probably can't provide any better information for you, however, have
you looked through the Polycom configuration files. The button mappings
are there. I haven't spent much time with it so I can not attest to what
you can map them to do. 

Hope this helps you a little. 

-Jonathan

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Matthew T.
O'Connor
Sent: Wednesday, October 19, 2005 10:46 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Polycom IP501 and record on demand

Matt Gibson wrote:
> You could also take a look at features.conf, and use ** for blind 
> transfers, ## for attended transfers, *0 for recording, and *1 to
hangup.
>
> I haven't tried mapping them to polycom buttons, but there was 
> recently a discussion about that, just this week you can search the 
> archives. 
There was a discussion (of which I was a part of) however there was no 
resolution.  I have not found any good documentation on how to remap 
Polycom buttons.  At this point I'm willing to pay for some help.  
Anybody got some better info on this?

Thanks,

Matthew O'Connor


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Hi Matthew -
>> You could also take a look at features.conf, and use ** for blind
>> transfers, ## for attended transfers, *0 for recording, and *1 to  
>> hangup.
>>
>> I haven't tried mapping them to polycom buttons, but there was
>> recently a discussion about that, just this week you can search the
>> archives.
>
> There was a discussion (of which I was a part of) however there was no
> resolution.  I have not found any good documentation on how to remap
> Polycom buttons.  At this point I'm willing to pay for some help.
> Anybody got some better info on this?
The best documentation I found is the Polycom manual.  It is fairly  
clear, though they don't provide a lot of examples.  Also, for some  
reason they put the button remapping documentation in one section of  
the manual and the button map in a completely different section.  A  
bit annoying.

I've remapped the transfer key to "#", so I can do an asterisk  
unattended transfer using the transfer key.  To do this, I just added  
the following line to my ipmid.cfg (or sip.cfg if you are using  
firmware version 1.5.x or later):

<keys key.scrolling.timeout="1"  
key.IP_500.37.function.prim="DialpadPound"  
key.IP_600.37.function.prim="DialpadPound"/>

Thanks,
Noah

Hi Mojo -
> The trouble Matthew and I were having was to stimulate presses of more
> than one button in a sequence -- "SpeedDial" function was the
only
> one I
> could find that was close, but this opens a new call appearance for  
> the
> call rather than just playing the dtmf over the open one.
Yeah, I'd like to be able to make that work, too.  Your method is  
pretty ingenious, and gets further that I got to mapping a key  
sequence to a single key.

I think we might just have to petition Polycom for this feature.   
Back in the pre-1.5.x firmware days, I did a feature request with  
them for the ability to disable their call waiting.  I don't know if  
my request really had an effect on them or not, but you can  
effectively do this in the 1.5.x firmware.  Maybe if everybody that  
want this submits a feature request to Polycom, they might just add  
it in a future firmware release.

There also might be some hope to hack together a solution on our  
own.  Anybody good with XML?


- Noah