In case anyone is online at this very moment and interested in voip in the call centre check this out 2pm EST Cheers, Dean You have registered to participate in an InformationWeek TechWebCast: Why the Call Center is the Killer Application for VoIP This TechWebCast is sponsored by Nuasis Date: Today Time: 11:00 AM PT / 1:00 PM CT / 2:00 PM ET Duration: One hour View the entire TechWebCast and fill out the feedback form to receive a free copy of Nuasis' white paper, "Compelling Reasons for VoIP in the Contact Center." Gartner Group expects that all contact centers will eventually migrate to an IP architecture . . . are you ready? In this TechWebCast we will discuss the trends and latest VoIP technologies shaping today's contact center. Industry experts will tell you the compelling reasons why you should deploy Voice over IP (VoIP) in the call center and considerations you should use to evaluate VoIP systems. They will discuss how VoIP delivers the next generation of contact routing practices. Join industry expert Drew Kraus, Gartner Research, and Nuasis Corporation VP of Marketing, Joe McFadden, for a discussion on the latest developments in the contact center. Audience members may arrive 15 minutes in advance of this time. Attend the TechWebCast at the link provided below: http://w.on24.com/r.htm?e=14283&s=1&k=066425C6FE71B586C414E50CDED22890 Thank you. Sincerely, Lindi DeLorio The TechWeb Network Techwebevents@cmp.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050831/605f57a6/attachment.htm