thr3ads.net - asterisk users - [Asterisk-Users] TDM400P FXO channel hookstate always "Offhook" & outbound digits sent before provider dialtone [Aug 2005]

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Stephen Joyce

2005-Aug-12 10:29 UTC

[Asterisk-Users] TDM400P FXO channel hookstate always "Offhook" & outbound digits sent before provider dialtone

I have an Asterisk@Home 1.3 server (Asterisk 1.0.9) and recently added a
TDM400P with (1) FXO card on port 4. Inbound calls are always successful
but outbound calls fail 75% of the time with intercept messages from my
dial tone provider that include "we're sorry, your call did not go
through", and "we're sorry, when placing a local call it is now
necessary to dial an area code and the 7-digit number".

I have connected a test set in monitor mode to the phone line to listen
to what's being sent out the line by the Zap channel and 10 digits are
sent but the first digit is usually sent only as I hear the dial tone
being drawn from the line, so it appears that it's sent before the
provider is ready to receive it. I can't find any sort of setting that
would allow me to manually configure a dialing delay on the line, but I
suspect this would provide a band-aid.

When looking at the Asterisk CLI, I see that the correct number is being
dialed by my dial plan. I am calling from SIP extension 1100 and calling
770-555-1234, which is a local 10-digit phone number.
-- Executing Dial("SIP/1100-9adc", "ZAP/g0/7705551234") in
new stack
-- Called g0/7705551234
-- Zap/4-1 answered SIP/1100-9adc

The status of the channel is "Offhook" regardless of whether or not
the
phone line is actually Offhook or completely idle. I'm assuming that
when the line seems idle, it should show as Onhook. 

------------------------------------
asterisk2*CLI> zap show channel 4
------------------------------------
Channel: 4CLI>
File Descriptor: 15
Span: 1
Extension:
Dialing: no
Context: from-pstn
Caller ID string:
Destroy: 0
InAlarm: 0
Signalling Type: FXS Kewlstart
Owner: <None>
Real: <None>
Callwait: <None>
Threeway: <None>
Confno: -1
Propagated Conference: -1
Real in conference: 0
DSP: no
Relax DTMF: no
Dialing/CallwaitCAS: 0/0
Default law: ulaw
Fax Handled: no
Pulse phone: no
Echo Cancellation: 128 taps unless TDM bridged, currently OFF
Actual Confinfo: Num/0, Mode/0x0000
Actual Confmute: No
Actual Hookstate: Offhook

------------------------------------
Contents of /etc/zaptel.conf
------------------------------------
# Autogenerated by /usr/local/sbin/genzaptelconf -- do not hand edit
# Zaptel Configuration File
#
# This file is parsed by the Zaptel Configurator, ztcfg
#

# It must be in the module loading order


# Span 1: WCTDM/0 "Wildcard TDM400P REV I Board 1" 
# channel 1, WCTDM, inactive.
# channel 2, WCTDM, inactive.
# channel 3, WCTDM, inactive.
fxsks=4

# Global data

loadzone	= us
defaultzone	= us

------------------------------------
Contents of /etc/asterisk/zapata.conf
------------------------------------
;
; Zapata telephony interface
;
; Configuration file

[trunkgroups]

[channels]

language=en
context=from-pstn
signalling=fxs_ks

usecallerid=yes
hidecallerid=no
callwaiting=yes
usecallingpres=yes
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=no
echotraining=800
rxgain=12.0
txgain=0.0
group=0
callgroup=1
pickupgroup=1
immediate=no

;faxdetect=both
faxdetect=incoming
;faxdetect=outgoing
;faxdetect=no

;Include AMP configs
#include zapata_additional.conf

;Include genzaptelconf configs
#include zapata-auto.conf

------------------------------------
Contents of /etc/asterisk/Zapata-auto.conf
------------------------------------
; Autogenerated by /usr/local/sbin/genzaptelconf -- do not hand edit
; Zaptel Channels Configurations (zapata.conf)
;
; This is not intended to be a complete zapata.conf. Rather, it is
intended 
; to be #include-d by /etc/zapata.conf that will include the global
settings
;

; Span 1: WCTDM/0 "Wildcard TDM400P REV I Board 1" 
; channel 1, WCTDM, inactive.
; channel 2, WCTDM, inactive.
; channel 3, WCTDM, inactive.
signalling=fxs_ks
; Note: this is a trunk. Create a ZAP trunk in AMP for Channel 4
context=from-pstn
group=0
channel => 4
-------------------------------------

Thanks for your consideration in reviewing my configuration and
suggesting some diagnostic steps and/or solutions.

Cheers - Stephen Joyce

Jeremy Gault

2005-Aug-12 11:00 UTC

head link

[Asterisk-Users] TDM400P FXO channel hookstate always "Offhook" & outbound digits sent before provider dialtone

I'm not familiar with A@H itself but I do know what you probably need in 
order to fix this.  Somehow you will need to modify your dialplan to 
include a "w" or two before the number.  For example, instead of
dialing
ZAP/g0/7705551234, dial ZAP/g0/ww7705551234 instead.  Each "w" inserts
a
0.5 second pause, so two of them would give 1 second of pause before 
dialing.  This will give the outbound line time for a dialtone to appear 
before your system starts dialing digits.

If someone else here knows how to tweak the A@H dialplans to implement 
this, maybe they can reply and let you know how.

          Jeremy

Stephen Joyce wrote:
>I have an Asterisk@Home 1.3 server (Asterisk 1.0.9) and recently added a
>TDM400P with (1) FXO card on port 4. Inbound calls are always successful
>but outbound calls fail 75% of the time with intercept messages from my
>dial tone provider that include "we're sorry, your call did not go
>through", and "we're sorry, when placing a local call it is
now
>necessary to dial an area code and the 7-digit number".
>
>I have connected a test set in monitor mode to the phone line to listen
>to what's being sent out the line by the Zap channel and 10 digits are
>sent but the first digit is usually sent only as I hear the dial tone
>being drawn from the line, so it appears that it's sent before the
>provider is ready to receive it. I can't find any sort of setting that
>would allow me to manually configure a dialing delay on the line, but I
>suspect this would provide a band-aid.
>
>When looking at the Asterisk CLI, I see that the correct number is being
>dialed by my dial plan. I am calling from SIP extension 1100 and calling
>770-555-1234, which is a local 10-digit phone number.
>-- Executing Dial("SIP/1100-9adc", "ZAP/g0/7705551234")
in new stack
>-- Called g0/7705551234
>-- Zap/4-1 answered SIP/1100-9adc
>
>The status of the channel is "Offhook" regardless of whether or
not the
>phone line is actually Offhook or completely idle. I'm assuming that
>when the line seems idle, it should show as Onhook. 
>
>------------------------------------
>asterisk2*CLI> zap show channel 4
>------------------------------------
>Channel: 4CLI>
>File Descriptor: 15
>Span: 1
>Extension:
>Dialing: no
>Context: from-pstn
>Caller ID string:
>Destroy: 0
>InAlarm: 0
>Signalling Type: FXS Kewlstart
>Owner: <None>
>Real: <None>
>Callwait: <None>
>Threeway: <None>
>Confno: -1
>Propagated Conference: -1
>Real in conference: 0
>DSP: no
>Relax DTMF: no
>Dialing/CallwaitCAS: 0/0
>Default law: ulaw
>Fax Handled: no
>Pulse phone: no
>Echo Cancellation: 128 taps unless TDM bridged, currently OFF
>Actual Confinfo: Num/0, Mode/0x0000
>Actual Confmute: No
>Actual Hookstate: Offhook
>
>------------------------------------
>Contents of /etc/zaptel.conf
>------------------------------------
># Autogenerated by /usr/local/sbin/genzaptelconf -- do not hand edit
># Zaptel Configuration File
>#
># This file is parsed by the Zaptel Configurator, ztcfg
>#
>
># It must be in the module loading order
>
>
># Span 1: WCTDM/0 "Wildcard TDM400P REV I Board 1" 
># channel 1, WCTDM, inactive.
># channel 2, WCTDM, inactive.
># channel 3, WCTDM, inactive.
>fxsks=4
>
># Global data
>
>loadzone	= us
>defaultzone	= us
>
>------------------------------------
>Contents of /etc/asterisk/zapata.conf
>------------------------------------
>;
>; Zapata telephony interface
>;
>; Configuration file
>
>[trunkgroups]
>
>[channels]
>
>language=en
>context=from-pstn
>signalling=fxs_ks
>
>usecallerid=yes
>hidecallerid=no
>callwaiting=yes
>usecallingpres=yes
>callwaitingcallerid=yes
>threewaycalling=yes
>transfer=yes
>cancallforward=yes
>callreturn=yes
>echocancel=yes
>echocancelwhenbridged=no
>echotraining=800
>rxgain=12.0
>txgain=0.0
>group=0
>callgroup=1
>pickupgroup=1
>immediate=no
>
>;faxdetect=both
>faxdetect=incoming
>;faxdetect=outgoing
>;faxdetect=no
>
>;Include AMP configs
>#include zapata_additional.conf
>
>;Include genzaptelconf configs
>#include zapata-auto.conf
>
>------------------------------------
>Contents of /etc/asterisk/Zapata-auto.conf
>------------------------------------
>; Autogenerated by /usr/local/sbin/genzaptelconf -- do not hand edit
>; Zaptel Channels Configurations (zapata.conf)
>;
>; This is not intended to be a complete zapata.conf. Rather, it is
>intended 
>; to be #include-d by /etc/zapata.conf that will include the global
>settings
>;
>
>; Span 1: WCTDM/0 "Wildcard TDM400P REV I Board 1" 
>; channel 1, WCTDM, inactive.
>; channel 2, WCTDM, inactive.
>; channel 3, WCTDM, inactive.
>signalling=fxs_ks
>; Note: this is a trunk. Create a ZAP trunk in AMP for Channel 4
>context=from-pstn
>group=0
>channel => 4
>-------------------------------------
>
>Thanks for your consideration in reviewing my configuration and
>suggesting some diagnostic steps and/or solutions.
>
>Cheers - Stephen Joyce
>_______________________________________________
>Asterisk-Users mailing list
>Asterisk-Users@lists.digium.com
>http://lists.digium.com/mailman/listinfo/asterisk-users
>To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>  
>

-- 
Jeremy Gault            <jgault@winworld.cc>
Network Administrator, WinWorld Corporation
voice: +1.423.473.8084  fax: +1.423.472.9465
fwd: 461771             url: http://www.winworld.cc/

Rich Adamson

2005-Aug-12 13:16 UTC

head link

[Asterisk-Users] TDM400P FXO channel hookstate always "Offhook" & outbound digits sent before provider dialtone

> I have an Asterisk@Home 1.3 server (Asterisk 1.0.9) and recently added a
> TDM400P with (1) FXO card on port 4. Inbound calls are always successful
> but outbound calls fail 75% of the time with intercept messages from my
> dial tone provider that include "we're sorry, your call did not go
> through", and "we're sorry, when placing a local call it is
now
> necessary to dial an area code and the 7-digit number".
Add a "w" in the dial string within extensions.conf. The "w"
adds a short
delay before sending the dtmf to the telco, which is likely happening
too fast for the telco switch.

Tom Rymes

2005-Aug-12 13:42 UTC

head link

[Asterisk-Users] TDM400P FXO channel hookstate always "Offhook" & outbound digits sent before provider dialtone

Open the A@H AMP interface, click on trunks, and click on the entry  
for your ZAP trunk. Then, put 'ww' in the "Outbound Dial
Prefix"

Tom

On Aug 12, 2005, at 1:29 PM, Stephen Joyce wrote:
> I have an Asterisk@Home 1.3 server (Asterisk 1.0.9) and recently  
> added a
> TDM400P with (1) FXO card on port 4. Inbound calls are always  
> successful
> but outbound calls fail 75% of the time with intercept messages  
> from my
> dial tone provider that include "we're sorry, your call did not go
> through", and "we're sorry, when placing a local call it is
now
> necessary to dial an area code and the 7-digit number".
>
> I have connected a test set in monitor mode to the phone line to  
> listen
> to what's being sent out the line by the Zap channel and 10 digits are
> sent but the first digit is usually sent only as I hear the dial tone
> being drawn from the line, so it appears that it's sent before the
> provider is ready to receive it. I can't find any sort of setting that
> would allow me to manually configure a dialing delay on the line,  
> but I
> suspect this would provide a band-aid.
>
> When looking at the Asterisk CLI, I see that the correct number is  
> being
> dialed by my dial plan. I am calling from SIP extension 1100 and  
> calling
> 770-555-1234, which is a local 10-digit phone number.
> -- Executing Dial("SIP/1100-9adc", "ZAP/g0/7705551234")
in new stack
> -- Called g0/7705551234
> -- Zap/4-1 answered SIP/1100-9adc
>
> The status of the channel is "Offhook" regardless of whether or
not
> the
> phone line is actually Offhook or completely idle. I'm assuming that
> when the line seems idle, it should show as Onhook.
>
> ------------------------------------
> asterisk2*CLI> zap show channel 4
> ------------------------------------
> Channel: 4CLI>
> File Descriptor: 15
> Span: 1
> Extension:
> Dialing: no
> Context: from-pstn
> Caller ID string:
> Destroy: 0
> InAlarm: 0
> Signalling Type: FXS Kewlstart
> Owner: <None>
> Real: <None>
> Callwait: <None>
> Threeway: <None>
> Confno: -1
> Propagated Conference: -1
> Real in conference: 0
> DSP: no
> Relax DTMF: no
> Dialing/CallwaitCAS: 0/0
> Default law: ulaw
> Fax Handled: no
> Pulse phone: no
> Echo Cancellation: 128 taps unless TDM bridged, currently OFF
> Actual Confinfo: Num/0, Mode/0x0000
> Actual Confmute: No
> Actual Hookstate: Offhook
>
> ------------------------------------
> Contents of /etc/zaptel.conf
> ------------------------------------
> # Autogenerated by /usr/local/sbin/genzaptelconf -- do not hand edit
> # Zaptel Configuration File
> #
> # This file is parsed by the Zaptel Configurator, ztcfg
> #
>
> # It must be in the module loading order
>
>
> # Span 1: WCTDM/0 "Wildcard TDM400P REV I Board 1"
> # channel 1, WCTDM, inactive.
> # channel 2, WCTDM, inactive.
> # channel 3, WCTDM, inactive.
> fxsks=4
>
> # Global data
>
> loadzone    = us
> defaultzone    = us
>
> ------------------------------------
> Contents of /etc/asterisk/zapata.conf
> ------------------------------------
> ;
> ; Zapata telephony interface
> ;
> ; Configuration file
>
> [trunkgroups]
>
> [channels]
>
> language=en
> context=from-pstn
> signalling=fxs_ks
>
> usecallerid=yes
> hidecallerid=no
> callwaiting=yes
> usecallingpres=yes
> callwaitingcallerid=yes
> threewaycalling=yes
> transfer=yes
> cancallforward=yes
> callreturn=yes
> echocancel=yes
> echocancelwhenbridged=no
> echotraining=800
> rxgain=12.0
> txgain=0.0
> group=0
> callgroup=1
> pickupgroup=1
> immediate=no
>
> ;faxdetect=both
> faxdetect=incoming
> ;faxdetect=outgoing
> ;faxdetect=no
>
> ;Include AMP configs
> #include zapata_additional.conf
>
> ;Include genzaptelconf configs
> #include zapata-auto.conf
>
> ------------------------------------
> Contents of /etc/asterisk/Zapata-auto.conf
> ------------------------------------
> ; Autogenerated by /usr/local/sbin/genzaptelconf -- do not hand edit
> ; Zaptel Channels Configurations (zapata.conf)
> ;
> ; This is not intended to be a complete zapata.conf. Rather, it is
> intended
> ; to be #include-d by /etc/zapata.conf that will include the global
> settings
> ;
>
> ; Span 1: WCTDM/0 "Wildcard TDM400P REV I Board 1"
> ; channel 1, WCTDM, inactive.
> ; channel 2, WCTDM, inactive.
> ; channel 3, WCTDM, inactive.
> signalling=fxs_ks
> ; Note: this is a trunk. Create a ZAP trunk in AMP for Channel 4
> context=from-pstn
> group=0
> channel => 4
> -------------------------------------
>
> Thanks for your consideration in reviewing my configuration and
> suggesting some diagnostic steps and/or solutions.
>
> Cheers - Stephen Joyce
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>

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