I am going to buy some IP phones from them but I sent them an email couple of weeks ago and got no reply. Has anyone ordered anything from them? Any other places that I can buy from? Sorry if it's a wrong post. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050517/ba256d25/attachment.htm
I've ordered several things from them; all arrived as expected. Last time I ordered from voipsupply but the order was fulfilled by B2 TECHNOLOGIES LLC (same company I think). JD Manjit Riat wrote:> I am going to buy some IP phones from them but I sent them an email > couple of weeks ago and got no reply. Has anyone ordered anything from > them? Any other places that I can buy from? Sorry if it's a wrong post. > >------------------------------------------------------------------------ > >_______________________________________________ >Asterisk-Users mailing list >Asterisk-Users@lists.digium.com >http://lists.digium.com/mailman/listinfo/asterisk-users >To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-- JD Austin Twin Geckos Technology Services LLC email: jd@twingeckos.com http://www.twingeckos.com phone/fax: 480.422.1250 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050517/98b89cb7/attachment.htm
I have found them to be very reliable to work with. On 5/17/05, Manjit Riat <manjit@riat.net> wrote:> > > I am going to buy some IP phones from them but I sent them an email couple > of weeks ago and got no reply. Has anyone ordered anything from them? Any > other places that I can buy from? Sorry if it's a wrong post. > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > >
Yes I have. They were very good. I even had a bad phone, they replaced it without question. Regards Mike. _____ From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Manjit Riat Sent: Tuesday, May 17, 2005 5:24 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [SPAM] [Asterisk-Users] VoipSupply.com I am going to buy some IP phones from them but I sent them an email couple of weeks ago and got no reply. Has anyone ordered anything from them? Any other places that I can buy from? Sorry if it's a wrong post. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050517/9075c70c/attachment.htm
Manjit Riat wrote:> I am going to buy some IP phones from them but I sent them an email > couple of weeks ago and got no reply. Has anyone ordered anything from > them? Any other places that I can buy from? Sorry if it?s a wrong post. >I have used them many times and had no problems. What are you looking for? Kyle
I have gotten Digium boards, Sipura and Polycom phones from them. There very good and I have not had any problems with them. ________________________________________ From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Manjit Riat Sent: Tuesday, May 17, 2005 8:24 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [Asterisk-Users] VoipSupply.com I am going to buy some IP phones from them but I sent them an email couple of weeks ago and got no reply. Has anyone ordered anything from them? Any other places that I can buy from? Sorry if it's a wrong post.
call them, i get stuff from them all of the time.. they are pretty quick too. never tried to email them. erik =-=-=-=-=-=-=-=-=-=-=-=-Erik Sundberg sunder@appscorp.net Network Engineer Apps Communications 10470 West 164th Place Orland Park, IL 60467 http://www.appscorp.net Phone: 708.403.9200 x228 Fax: 708.873.1310 =-=-=-=-=-=-=-=-=-=-=-=- -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com]On Behalf Of Manjit Riat Sent: Tuesday, May 17, 2005 7:24 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [Asterisk-Users] VoipSupply.com I am going to buy some IP phones from them but I sent them an email couple of weeks ago and got no reply. Has anyone ordered anything from them? Any other places that I can buy from? Sorry if it's a wrong post. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050517/a4804ae3/attachment.htm
Manjit Riat wrote:> I am going to buy some IP phones from them but I sent them an email > couple of weeks ago and got no reply. Has anyone ordered anything from > them? Any other places that I can buy from? Sorry if it?s a wrong post. >I have ordered from them with their web shopping cart and it went very well. Got emails explaining when things were shipped and when to expect them. I would recommend! Mark
I have ordered quite a lot from them (and still do), they were quick reliable, and responsive (support etc.).
"I have gotten" What language is that? Chris Mason US Number: (646)722-0001 US Fax (815)301-9759 Skype: netconcepts
Manjit Riat wrote:> I am going to buy some IP phones from them but I sent them an email > couple of weeks ago and got no reply. Has anyone ordered anything from > them? Any other places that I can buy from? Sorry if it?s a wrong post. >Not getting a reply to email is definitely the exception with them. They reply to emails. When you call they sometimes ask for your email address and send you additional information. I look at product information on manufacturer websites. If I am still interested, I then look for possible vendors. Voipsupply seems to carry almost all of the voip products that interest me. I only hear positive feedback from people who have purchased goods from them. They offer extended warranty/replacement coverage on many products. Need I say more? Yes - they all seem like very nice people.
I bought my ATA from them. The purchase went well, but after the item arrived I had a concern. The item appeared to have a problem - but no one at VOIPSUPPLY answered their phones. I left voice messages but no one called back. I finally got tech support from another user on their web site. The company charges for support - so if you can't make the item work they charge you 20% restocking fee (or you can pay for support on an incident basis). If the item arrives in good working order you will probably have a good experience with this vendor. If it arrives defective (or behaving in a way you don't expect), be prepared for some frustration. Mike ________________________________ From: Manjit Riat [mailto:manjit@riat.net] Sent: Tuesday, May 17, 2005 8:24 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [Asterisk-Users] VoipSupply.com I am going to buy some IP phones from them but I sent them an email couple of weeks ago and got no reply. Has anyone ordered anything from them? Any other places that I can buy from? Sorry if it's a wrong post. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050517/d59f4154/attachment.htm
They are the only company that I have been ordering from. I've probably placed about 10 orders of items ranging from 1 to 10 pieces per order. Never ever had a problem of any kind. I even speak to them on AIM and place orders directly. Excellent recommendation. -- Richard _____ From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Manjit Riat Sent: Tuesday, May 17, 2005 8:24 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [Asterisk-Users] VoipSupply.com I am going to buy some IP phones from them but I sent them an email couple of weeks ago and got no reply. Has anyone ordered anything from them? Any other places that I can buy from? Sorry if it's a wrong post. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050517/a9b6ffa4/attachment.htm
On Wed, 18 May 2005 00:01:53 -0400, Paul wrote:>Manjit Riat wrote: > >> I am going to buy some IP phones from them but I sent them an email >> couple of weeks ago and got no reply. Has anyone ordered anything from >> them? Any other places that I can buy from? Sorry if it?s a wrong post. >> >Not getting a reply to email is definitely the exception with them. They >reply to emails. When you call they sometimes ask for your email address >and send you additional information. I look at product information on >manufacturer websites. If I am still interested, I then look for >possible vendors. Voipsupply seems to carry almost all of the voip >products that interest me. I only hear positive feedback from people who >have purchased goods from them. They offer extended warranty/replacement >coverage on many products. Need I say more? Yes - they all seem like >very nice people.I heartily agree. I just recently purchased a Wifi SIP phone from them. For a small order they too the time to walk me through the details about the device. When I called the sales rep back with a question I got voice mail. He called me back inside an hour. Highly recommended. Michael -- Michael Graves mgraves@pixelpower.com Sr. Product Specialist www.pixelpower.com Pixel Power Inc. mgraves@mstvp.com o713-861-4005 o800-905-6412 c713-201-1262
--On Tuesday, May 17, 2005 5:24 PM -0700 Manjit Riat <manjit@riat.net> wrote:> > > I am going to buy some IP phones from them but I sent them an email > couple of weeks ago and got no reply. Has anyone ordered anything from > them? Any other places that I can buy from? Sorry if it's a wrong post.I have never had a problem with a VoipSupply order - both on the web and on the phone. I recommend writing directly to Garrett at gsmith@voipsupply.com with your inquiry. </edg>
> -----Original Message----- > From: asterisk-users-bounces@lists.digium.com > [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of > Manjit Riat > > Looking for 7960s and a few Polycom IP300s and IP600s > > Have heard great things about IP600. I hope IP300 is also as > great as IP600.Be aware that voipsupply.com currently has the IP-600 on backorder. I placed an order for a few of them last week and they have yet to ship. I find it a little annoying that they don't inform you until after the order is placed that they don't have the item in stock. Daniel Bingham dan@apci.net
I concur with Ed. The web orders get put in a massive queue and are harder to follow up on. When you use a rep then they are there to help you with your sales concerns so you use them for your other needs they can fill. -- William
My experience with that vendor is: 1 before your purchase, the responce is excellent 2 Items arrive in time 3 support after purchase does not reply to any e-mails. looks like support e-mails essentially get's routed to /dev/null Sincerely, --Andy x6722 "Outsourcing is akin to making a skyscraper taller by taking material from its lower floors." --Byron Katz ________________________________ From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Michael Stahl Sent: Wednesday, May 18, 2005 12:17 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] VoipSupply.com I bought my ATA from them. The purchase went well, but after the item arrived I had a concern. The item appeared to have a problem - but no one at VOIPSUPPLY answered their phones. I left voice messages but no one called back. I finally got tech support from another user on their web site. The company charges for support - so if you can't make the item work they charge you 20% restocking fee (or you can pay for support on an incident basis). If the item arrives in good working order you will probably have a good experience with this vendor. If it arrives defective (or behaving in a way you don't expect), be prepared for some frustration. Mike ________________________________ From: Manjit Riat [mailto:manjit@riat.net] Sent: Tuesday, May 17, 2005 8:24 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [Asterisk-Users] VoipSupply.com I am going to buy some IP phones from them but I sent them an email couple of weeks ago and got no reply. Has anyone ordered anything from them? Any other places that I can buy from? Sorry if it's a wrong post. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050518/7be6a1ae/attachment.htm
On 5/17/05, Manjit Riat <manjit@riat.net> wrote:> I am going to buy some IP phones from them but I sent them an email couple > of weeks ago and got no reply. Has anyone ordered anything from them? Any > other places that I can buy from? Sorry if it's a wrong post.I would give them a call. I just ordered a 7960 last Friday and it got here on Tuesday. Darren Hartman was great to work with and I highly recommend him: Darren Hartman B2 Technologies, llc www.b2llc.com dhartman@voipsupply.com AOL IM - darrenb2llc 454 Sonwil Drive Buffalo,NY 14225 (716) 250-3417 x24 office (716) 830-2412 cell (716) 630-1548 fax Have a great day!