hi i wonder why my outbound calls via asterisk->sipgate->german telecom have such high delay rates (about 500 or mor ms) while inbound signals are quite ok (max ca 200ms). any idea? joerg
joerg hanke wrote:>hi > >i wonder why my outbound calls via asterisk->sipgate->german telecom have such >high delay rates (about 500 or mor ms) while inbound signals are quite >ok (max ca 200ms). any idea? > >joerg >_______________________________________________ >Asterisk-Users mailing list >Asterisk-Users@lists.digium.com >http://lists.digium.com/mailman/listinfo/asterisk-users >To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > >Just a guess but when I saw this, it was down to network latency. ping sipgate from the asterisk box and see what you get Cheers Nigel -------------- next part -------------- A non-text attachment was scrubbed... Name: Nigel.Taylor.vcf Type: text/x-vcard Size: 297 bytes Desc: not available Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20050321/9ed6c2e7/Nigel.Taylor.vcf
At our office, we are experiencing a short, but damaging, delay when we make outbound calls. It seems like it doesn't start giving us the audio until after the first 500-1000ms of the call, so instead of hearing "Thanks for calling X Company, how may I help you?" we'll hear "y I help you?" or something along those lines. There are times when we won't hear the opening at all and the person on the other end will just hang up. This is obviously not very acceptable and I'm trying to find out where the problem is occurring. I've tried disabling all the echo features, upgrading our phones' software (Polycom Soundpoint IP 500s), but to no avail. My real question is whether this would be an issue with asterisk or our phones, or whether it would be an issue with our VoIP provider. Thanks for any help.