Eric Bishop
2005-Feb-24 01:57 UTC
[Asterisk-Users] Call recording stopped when call transferred
Hi all, I have call recording enabled via the Monitor command and it seems, the call stops being recorded after the call is transferred. Is this normal behavior? If so how can I continue recording of calls after they have been transferred....
Adam Goryachev
2005-Feb-24 04:43 UTC
[Asterisk-Users] Call recording stopped when call transferred
On Thu, 2005-02-24 at 19:57 +1100, Eric Bishop wrote:> Hi all, > > I have call recording enabled via the Monitor command and it seems, > the call stops being recorded after the call is transferred. Is this > normal behavior? If so how can I continue recording of calls after > they have been transferred....The only method I found to do this was to avoid using any of the queue monitor or dial etc options. Instead, I start monitoring the call pretty much first thing (just after answer), and then it records all the way until they hang up.... One possible drawback is that it also records the MoH, but then it could also be an advantage to see just how long they were left on hold. Also, I've found that recording as gsm files is significantly smaller than wav, and the audio quality is still very good (in my experience). Regards, Adam -- -- Adam Goryachev Website Managers Ph: +61 2 9345 4395 adam@websitemanagers.com.au Fax: +61 2 9345 4396 www.websitemanagers.com.au