After downloading the firmware from a tftp server for avaya 4602 ip phone, my phone console keeps getting message saying contacting http server. according to this link: http://voip-info.org/wiki-Avaya+4602+configuration My phone hangs at "Contacting HTTP Server" while performing a firmware update Either your phone cannot download the sip_4602D01A.txt file (in which case it will request an appsip.ebin application file) or it cannot download the correct boot and application firmware files. My question is how do I reset the phone to the factory default, I have the user's guide about resetting, tried, also tried use mute button and 73736#. still not working. there is no way i could have the phone to look for the tftp server again either dhcp or static. __________________________________ Do you Yahoo!? Yahoo! Mail - Helps protect you from nasty viruses. http://promotions.yahoo.com/new_mail