asterisk users - Feb 2005 - Problem with Avaya 4602 / SIP response 481

I have an Avaya 4602 IP phone that was previously working with Asterisk.  It
was being used elsewhere for several months, and I recently set it up again
to work with Asterisk.  Everything works fine for several minutes -- I am
able to receive and make calls as expected.  However, after a few minutes,
and every few minutes thereafter, I get the following message on the
console:

    -- Got SIP response 481 "Call Does Not Exist" back from
192.168.1.98

After this message, the phone no longer works properly -- if at all.  When
attempting to dial, the phone seems to ignore my dial plan, accepting no
more than five digits (I get the tone burst indicating that it is done
accepting digits), and it does not transmit anything to Asterisk.
Attempting to call the phone's extension results in a busy condition (SIP
response 486).  Soft resetting the phone restores it to working order for
several minutes.  

I have searched Google and the Wiki for answers to this problem, and see
that Brian Elton has experienced this exact situation.  However, I saw no
resolution posted to the list, and do not have Brian's contact information.


I suspect this may be related to the MWI indicator and the "mailbox="
statement in my sip.conf file, as the last time I was using this phone with
*, it was not set up to use voicemail. 

Any ideas or assistance will be greatly appreciated. 

		Sincerely,
		Trevor Hammonds


SIP Debug output:

Sip read:
SIP/2.0 481 Call Does Not Exist
Call-ID: 7fc1849a4132a3a74565eeed3c26d507@192.168.1.10
CSeq: 102 NOTIFY
From: "asterisk" <sip:asterisk@192.168.1.10>;tag=as5860bf17
To: <sip:avaya4602@192.168.1.98>;tag=cad443b1cd74b1e
Via: SIP/2.0/UDP 192.168.1.10:5060;branch=z9hG4bK69c2e97b
Content-Length: 0
Contact: <sip:avaya4602@192.168.1.98>
User-Agent: Elite 1.0 Brcm Callctrl/1.5.1.0 MxSF/v3.2.6.26


9 headers, 0 lines
    -- Got SIP response 481 "Call Does Not Exist" back from
192.168.1.98
Destroying call '7fc1849a4132a3a74565eeed3c26d507@192.168.1.10'
Destroying call '3844dc0eeba9eb04adf132f539666c21@192.168.1.98'

Trevor G. Hammonds wrote on Monday, 21 February 2005 2:54 PM:
> I suspect this may be related to the MWI indicator and the
"mailbox="
> statement in my sip.conf file, as the last time I was using this
> phone with *, it was not set up to use voicemail. 
I have confirmed that this issue is directly related to the voice mail MWI.
After commenting out the "mailbox=xxxx" statement in my sip.conf, the
problem has not presented itself in over 10 hours.  

If anyone has any ideas or suggestions, I would appreciate hearing them.  I
really would like to use the MWI light.  

		Sincerely,
		Trevor Hammonds

Hi,

 

I have been trying to connect Avaya 4602 SIP phone to Asterisk, but the
phone keeps rebooting after I downloaded the SIP software (Avaya phone
release 050205).  I would like to know if anyone succeeded to hook up
Avaya SIP phone to Asterisk. I appreciate your help!

 

Regards,

 

yyao

 

 

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