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Remco Barende

2005-Feb-04 04:16 UTC

[Asterisk-Users] Bristuff and incoming call problems

Hi list!

I have some strange problems with Asterisk 1.0.5-BRIstuffed-0.2.0-RC5.

Very regularly asterisk seems to lose connectivity with the ISDN line. If 
you try to call in you get the information tone that the number is not in 
use. Outbound calls do stil work however. Unloading the modules and 
reloading them and start/stop asterisk will solve the problem.

Another problem that occurs regularly : When you make an inbound call to 
asterisk the calling party does not get the tone that the phone is ringing 
on the receiving end. The line just seems completely dead untill the phone 
is picked up and you can hear the other party. Is this an asterisk / 
bristuff problem or something for the telco to sort out? Who should 
generate the ringing signal to the calling party?

Thanks!!!
Remco

Rob Scott

2005-Feb-04 05:31 UTC

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[Asterisk-Users] Bristuff and incoming call problems

I have exactly the same problem.
It was also the same with RC3.
It seems that after a couple of days of working fine, at some point
incoming calls fail but outgoing calls still work (or I would hear user
complaints earlier).

For the lack of ring problem, I do the following in extensions.conf:

[fromexternal]
exten => s,1,Ringing
exten => s,2,Wait,3
exten => s,3,Answer
exten => s,4,Wait,1
exten => s,5,Background(enter-ext-of-person)

So Asterisk singals a ringing tone for 3 seconds so that the caller's
phone has a chance to ring, then answers and plays the 'enter the
extension of the person you want to call' thing while at the same time
listening for digits.

I don't know if this is the right or expected approach but it works for
me.

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Remco
Barende
Sent: Friday, February 04, 2005 12:16 PM
To: Asterisk Users List
Subject: [Asterisk-Users] Bristuff and incoming call problems

Hi list!

I have some strange problems with Asterisk 1.0.5-BRIstuffed-0.2.0-RC5.

Very regularly asterisk seems to lose connectivity with the ISDN line.
If you try to call in you get the information tone that the number is
not in use. Outbound calls do stil work however. Unloading the modules
and reloading them and start/stop asterisk will solve the problem.

Another problem that occurs regularly : When you make an inbound call to
asterisk the calling party does not get the tone that the phone is
ringing on the receiving end. The line just seems completely dead untill
the phone is picked up and you can hear the other party. Is this an
asterisk / bristuff problem or something for the telco to sort out? Who
should generate the ringing signal to the calling party?

Thanks!!!
Remco
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Peter Svensson

2005-Feb-04 05:48 UTC

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[Asterisk-Users] Bristuff and incoming call problems

On Fri, 4 Feb 2005, Remco Barende wrote:
> Very regularly asterisk seems to lose connectivity with the ISDN line. If 
> you try to call in you get the information tone that the number is not in 
> use. Outbound calls do stil work however. Unloading the modules and 
> reloading them and start/stop asterisk will solve the problem.
Can't help you there, we are PRI only.
> Another problem that occurs regularly : When you make an inbound call to 
> asterisk the calling party does not get the tone that the phone is ringing 
> on the receiving end. The line just seems completely dead untill the phone 
> is picked up and you can hear the other party. Is this an asterisk / 
> bristuff problem or something for the telco to sort out? Who should 
> generate the ringing signal to the calling party?
Depending on what country you are in, probably you. On isdn you have the 
option of providing audio to the reverse path (i.e. ringing, busy etc) 
before the call is set up. See the 'r' option to Dial(). Use this when 
placing a call to something which does not generate ringing toned by 
itself - i.e. isdn phones and some pbx:es.

Peter

Rob Scott

2005-Feb-04 08:06 UTC

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[Asterisk-Users] Bristuff and incoming call problems

Sure you can put whatever you like in the answering config.
That is just mine because after dialing an incoming number the caller
dials an extension number that Asterisk uses to complete the call.

Junhanns does post on this group occasionally so I guess he watches it
but I haven't so far seen any useful messages on how to solve this
problem.

A behaviour I did notice once was that if you dialed in and then waited
about 4 seconds then you did eventually get a ringing tone, which
suggests that it was connecting but waiting for some timeout before
following the context code; i.e. it was working but had a timeout or was
working extremely slowly. Next time to thing behaves badly I will check
if this is still the behaviour.

If it doesn't get fixed then I will probably use a script that stops
asterisk, reloads the modules, and starts asterisk again and runs it at
say 5am every morning. Not ideal but what can you do? 

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Remco
Barende
Sent: Friday, February 04, 2005 2:37 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Bristuff and incoming call problems

Thanks for the replies to my cry for help! :)

The weird thing is that sometimes tyhe caller does hear the phone
ringing, and sometimes the line is "dead".

I will try your workaround, will it also work without playing the
message for an extension? I use it at home and it sounds a bit silly :)

Are these bugs known at Junghanns?


On Fri, 4 Feb 2005, Rob Scott wrote:
> I have exactly the same problem.
> It was also the same with RC3.
> It seems that after a couple of days of working fine, at some point 
> incoming calls fail but outgoing calls still work (or I would hear 
> user complaints earlier).
>
> For the lack of ring problem, I do the following in extensions.conf:
>
> [fromexternal]
> exten => s,1,Ringing
> exten => s,2,Wait,3
> exten => s,3,Answer
> exten => s,4,Wait,1
> exten => s,5,Background(enter-ext-of-person)
>
> So Asterisk singals a ringing tone for 3 seconds so that the caller's 
> phone has a chance to ring, then answers and plays the 'enter the 
> extension of the person you want to call' thing while at the same time
> listening for digits.
>
> I don't know if this is the right or expected approach but it works 
> for me.
>
> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com
> [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Remco 
> Barende
> Sent: Friday, February 04, 2005 12:16 PM
> To: Asterisk Users List
> Subject: [Asterisk-Users] Bristuff and incoming call problems
>
> Hi list!
>
> I have some strange problems with Asterisk 1.0.5-BRIstuffed-0.2.0-RC5.
>
> Very regularly asterisk seems to lose connectivity with the ISDN line.
> If you try to call in you get the information tone that the number is 
> not in use. Outbound calls do stil work however. Unloading the modules
> and reloading them and start/stop asterisk will solve the problem.
>
> Another problem that occurs regularly : When you make an inbound call 
> to asterisk the calling party does not get the tone that the phone is 
> ringing on the receiving end. The line just seems completely dead 
> untill the phone is picked up and you can hear the other party. Is 
> this an asterisk / bristuff problem or something for the telco to sort
> out? Who should generate the ringing signal to the calling party?
>
> Thanks!!!
> Remco
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>_______________________________________________
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users

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