Hello,
I've got the following queue.conf:
[testQ]
music=jr_80 ;Bore the
caller with some 80's music
announce=queue-testQ ;Announcement to
play to the Agent answering
strategy=ringall ;Let all
hell break lose
timeout=60 ;We should
answer within 60s
retry=5 ;
announce-frequenty=15 ;Tell them where the
are every 15 seconds
announce-holdtime=yes ; Give them an
estimated hold time
queue-youarenext = queue-youarenext ; ("You are now first
in line.")
queue-thereare = queue-thereare ; ("There are")
queue-callswaiting = queue-callswaiting ; ("calls
waiting.")
queue-holdtime = queue-holdtime ; ("The current est.
holdtime is")
queue-minutes = queue-minutes ; ("minutes.")
queue-seconds = queue-seconds ; ("seconds.")
queue-thankyou = queue-thankyou ; ("Thank you for
your
patience.")
queue-lessthan = queue-less-than ; ("less than")
join-empty=yes
leavewhenempty=no
member=Agent/1000
When I call in (with an agent logged in) I get to hear the MOH on the client
side, hover no matter how high the hold time is, I NEVER get an announcement
over my queue position or my estimated wait time?
Both the incoming call and the agent are on SIP channels.
What is wrong ?
Kind regards,
E. Versaevel
On Thu, 16 Dec 2004 15:18:10 +0100, E. Versaevel <erik@infopact.nl> wrote:> When I call in (with an agent logged in) I get to hear the MOH on the client > side, hover no matter how high the hold time is, I NEVER get an announcement > over my queue position or my estimated wait time? > Both the incoming call and the agent are on SIP channels. > > What is wrong ? > > Kind regards, > > E. VersaevelWould that be because this is the only call in queue? Try putting another call in queue and see what you get. -Chuji
There are 3 to 5 calls in the queue at that moment, all from different CID, hold time is over a minute. -----Oorspronkelijk bericht----- Van: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] Namens Brian Roy Verzonden: vrijdag 17 december 2004 1:52 Aan: Asterisk Users Mailing List - Non-Commercial Discussion Onderwerp: Re: [Asterisk-Users] Queueueueuueue position On Thu, 16 Dec 2004 15:18:10 +0100, E. Versaevel <erik@infopact.nl> wrote:> When I call in (with an agent logged in) I get to hear the MOH on theclient> side, hover no matter how high the hold time is, I NEVER get anannouncement> over my queue position or my estimated wait time? > Both the incoming call and the agent are on SIP channels. > > What is wrong ? > > Kind regards, > > E. VersaevelWould that be because this is the only call in queue? Try putting another call in queue and see what you get. -Chuji _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users